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usb 3.0 front header only works on one side.

Discussion in 'General Hardware' started by skellattarr, Feb 27, 2014.

  1. skellattarr

    skellattarr

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  2. 4ghz

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    The connector is on the motherboard right? Get a bright flashlight and a magnifying glass and look into the connector. I had the same problem once before and it was caused by a bent pin inside the connector. Those pins are rather thin and bends more easily than older USB 1.x and 2.0 header pins.
  3. skellattarr

    skellattarr

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    i have done that and all pins are ok. i have googled the problem a few times and there are a few people with the same problem just no fixes.
  4. eidairaman1

    eidairaman1

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    U have 2 options. Either swap that motherboard out or wait for asus to do a bios update on it...
  5. skellattarr

    skellattarr

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    so far i been just living with it i don't think asus is going to put out any more bios updates for my motherboard 1703 was the last one
  6. eidairaman1

    eidairaman1

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    Could verywell be a defect that asus has on that specific product...
  7. skellattarr

    skellattarr

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    possible i have seen it on different asus boards tho
  8. 95Viper

    95Viper

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    Are you using the latest BIOS (looks to be 1703).
    I ask because, the two before (1605 & 1503) contain some USB compatibility fixes.


    Check in device manager to see if there are any problems with the USB section... you may need to check in the menu the "show hidden devices"

    Are you using the latest AMD chipset drivers --> AMD Chipset Drivers

    Edit:

    You may, also, want to update your Asmedia USB drivers. You can find them here at StationDrivers. Check to be sure you get the right ones for your Asmedia chip.

    Fixed:
    Musta missed that post.
    Last edited: Feb 27, 2014
  9. skellattarr

    skellattarr

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    well i updated the drivers to the usb 3 still not working
  10. erocker

    erocker Super Moderator Staff Member

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    Lots of Asus boards have this issue, Intel and AMD alike.
  11. skellattarr

    skellattarr

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    hi erocker i have to agree with you i seen a lot of post on overclockers forums that has the same problem with no solution.
  12. 95Viper

    95Viper

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    Just a thought; if you want to test further... You could try making a cd/dvd Linux distro; and, test to see if the USB ports work then.
  13. skellattarr

    skellattarr

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    that mite be worth a shot
  14. Bansaku

    Bansaku

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    Gigabyte as well. On both my GA-P67A-UD4 and GA-Z77X-UD5H one side of the USB front header is sketchy; Sometimes it works, sometimes it does not. 3 Different cased too.
  15. 95Viper

    95Viper

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    Are you using any of the ASUS utilities; like, AI Suite , AIChargerPlus, USB 3.0 Boost, and EPU.
    If you are, try un-installing them and see if the ports will work.
    Also, have you tried turning off the power management in the properties of the host controllers in the device manager & power options?
    [​IMG]

    Try this, too.
    1. Open device manager and uninstall all ASMedia XHCI Controllers
    2. Go to control panel, programs and features, uninstall Asmedia ASM104x USB 3.0 Host Driver
    3. Download Ghostbuster (use the msi file or portable... don't use the Clickonce installer... it wanted to offer other stuff), install and run. Check for ghost of ASmedia USB and select them and remove ghosted devices. Here is the Short Manual for GhostBuster
    4. Re-boot and see if it recognizes your Asmedia usb host and installs drivers for them.
    If not, download the ASmedia host controller driver and install it yourself.

    I may have to consult a specialist:
    [​IMG]
  16. skellattarr

    skellattarr

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    the only asus utilities i use is gpu tweak and i don't think its a driver problem i think its a hardware problem
  17. 95Viper

    95Viper

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    Probably is.
    After looking at the 8 ball... seems it affects any motherboard with the ASmedia chip, just joking about the 8 ball.
    Seriously, there are posts all over the net about this problem on MBs from Intel, Asus, MSI, Gigabyte, etc. and it seems not to hit everyone, but when it hits it is hard to get 'em working again.
    So, I believe ASmedia has some explaining to do; or, at least, get some engineers on addressing this dilemma.

    I remember NEC/Renesas having a similar problem; but, with drop outs in the first chipsets when USB 2.0 came out, but fixed it eventually with driver and firmware updates.

    Well, I'll keep my fingers crossed for you... hope it gets fixed.:)
  18. skellattarr

    skellattarr

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    thanks for trying and i hope they fix the problem to to bad asus does not put out anymore updates to this board.

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