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Watch out! Crysis 2 on Steam has 3rd party DRM, NOT disclosed on store page

Discussion in 'Games' started by qubit, Mar 27, 2011.

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  1. qubit

    qubit Overclocked quantum bit

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    UPDATE 07APR11: Steam store page now finally shows "3rd-party DRM: TAGES Solidshield ". Of course, I've heard nothing about my refund. :rolleyes:

    Look, 3rd party DRM not disclosed on store page: http://store.steampowered.com/app/99830/

    Doesn't say, does it?

    Yet it has a 5 machine activation limit. So f* epic fail of Steam. :shadedshu

    I discovered this DRM when I ran Crysis for the first time, as it reported "activation successful". Also, adding Crysis to the Windows 7 Games Explorer and right clicking the icon gave two menu entries:

    - de-authorize game. This is supposed to be done when moving the game from one PC to another
    - EU EULA. This described the SolidShield DRM built into it

    There's also this Steam forum thread on it: http://forums.steampowered.com/forums/showthread.php?t=1808447

    Steam have broken the UK Sale of Goods Act and the Distance Selling Regulations and the equivalent laws in other countries by leaving out significant info like this. Therefore, I've now raised a support ticket with Steam for a full refund and I'll let you know how I get on. I've also uninstalled the game from my PC. And I liked it, too. Such a shame about this. :banghead:

    Mods: I know there's the main Crysis thread, but I feel that this issue needs greater prominence rather than have it disappear into general Crysis chat, so please don't merge it with the other one. Perhaps it's a good idea to make this a sticky for a little while?

    The SolidShield DRM described in the EULA:

    3. Technical Protection Measures.
    This Software uses Solidshield digital rights management technology. This Solidshield technology does not require a separate installation. For more information about Solidshield, visit http://www.solidshield.com. An Internet connection is required to authenticate the Software and verify your license (“Online Authentication”) using the serial code enclosed with the Software. CRYTEK reserves the right to validate your license through subsequent Online Authentications. If CRYTEK determines your license is not valid, you may not be able to use the Software. CRYTEK does not recommend that you attempt to disable Solidshield. If you disable or otherwise tamper with the technical protection measures, the Software may not function properly and you will have materially breached this License.

    Each computer must be authorized before you can play the game. Authorization automatically occurs after authentication and license validation by CRYTEK (i.e., Online Authentication), described above. The first end user of this License may authorize up to five machines on which s/he may play the offline features of this game at any one time. Access to online features and/or services is addressed in Section 1.C, below. When you install the Software on a machine, the machine is automatically authorized (provided you have authorizations available). When you uninstall the Software from a machine, that machine is automatically de-authorized. You may manage your authorizations yourself by following the de-authorization instructions found at http://activate.ea.com/deauthorize. An Internet connection is required for de-authorization. Upon uninstallation of the Software and successful machine deauthorization, the Solidshield technology associated with this Software will be removed from your machine.
    Last edited: Apr 7, 2011
  2. LifeOnMars

    LifeOnMars New Member

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    Cheeky bar stewards. Luckily, I'm yet to buy the game but thanks for bringing this to our attention Qubit.
    qubit says thanks.
  3. TheMailMan78

    TheMailMan78 Big Member

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    Up to five activations at one time. Not in total. Seems to be more then fair to me. Also Steam didn't do anything wrong. They are just the platform of delivery. Your beef is with Crytek. I doubt Steam will refund your money.
  4. qubit

    qubit Overclocked quantum bit

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    No, my beef is with Steam, for missing such a crucial detail, as they're the seller, that is UK law.

    Look up another game such as the original Crysis here and you'll see that the 3rd party DRM is disclosed.

    It's irrelevant whether you personally think this DRM is fair or not, it should be disclosed so people can make an informed choice. I would have stayed away.
  5. TheMailMan78

    TheMailMan78 Big Member

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    No worries I ain't going to argue DRM relevance :laugh: Its just 5 computer simultaneously installed is more then fair.
    yogurt_21 and qubit say thanks.
  6. qubit

    qubit Overclocked quantum bit

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    Sure, it is 5 machines, I've already stated that. :confused:

    If you think that's fair, then good for you and I honestly don't have a problem with it. :toast: I don't think any DRM is fair however, as you know.

    This isn't the place to discuss the rights and wrongs of DRM though, just the fact that the DRM is not disclosed. Tell ya what, why not click that link in my sig and we can have at it over at NRNL! :)
  7. TheMailMan78

    TheMailMan78 Big Member

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    Na no need man. I agree with you on the whole discloser thing on steam. They should have said something. However I just looked at their "system specs" and they are not even up to date. Strange.
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  8. streetfighter 2

    streetfighter 2 New Member

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    http://steamdrm.flibitijibibo.com/the-big-drm-list/
    (via this thread)

    It appears Steam is upset about the bad press from 3rd party DRM so they've closed down all the old DRM list threads. Fortunately someone is hosting a list on an external server now.

    Crysis 2 DRM summary from steamdrm.flibitijibibo.com
    Last edited: Mar 27, 2011
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  9. 2DividedbyZero New Member

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    do you know if the retail version has any limitation? I ask because I installed the game on Friday, authorised it yet when I played it again on Saturday the game asked me to authorise again - and again today, so had it 3 days and had to authorise 3 times, Fri Sat and Sun.
  10. TheMailMan78

    TheMailMan78 Big Member

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    I am willing to bet Steam covered their ass in the EULA. on third part DRM. You might want to look into that before you waste your time.
  11. qubit

    qubit Overclocked quantum bit

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    hmmm... possibly. I've already submitted my ticket hours ago though, so I'm gonna see what happens. Also, I don't think this is something that they can waive away with Ts & Cs, but don't quote me, lol.
  12. erocker

    erocker Super Moderator Staff Member

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    qubit, you must uninstall Steam. The End User Licsense Agreement you ticked the box for says it must be so. They even print in in CAPS to let you know they are yelling it to you. :p


    :laugh:
  13. scaminatrix

    scaminatrix

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    :roll: no way qubit, to follow legal procedure you must cease all use of steam :roll:
  14. qubit

    qubit Overclocked quantum bit

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    Even if it's something significant that they omitted to do? This little clause gives them carte blanche to do whatever the hell they like, even illegal stuff. And this is against UK law, as well as the DRM omission. As I'm paying in pounds and am based in the UK, I do believe that UK law applies. Again, don't quote me on this!

    I'll bet that even though the law is on my said, the buggers will make me fight to get my money back, but we'll just have to wait and see.

    EDIT: erocker, scammy: by forcing me to uninstall Steam, I would lose access to hundreds of pounds worth of games I have on the account, that they won't refund. Nah, how can that be right? Sounds like an extortion racket, doesn't it?
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  15. streetfighter 2

    streetfighter 2 New Member

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    Actually, this'd be more of a consumer protection issue that could [potentially] void the license if it became litigious (in the USA).

    Furthermore with competition on the rise for Steam it would be an incredibly poor decision on their behalf to neglect existing customers (RE: doctrine of keeping a customer). Also I have a hard time seeing how hiding the inclusion of DRM hinders pirates and benefits customers; it appears to be the exact opposite.
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  16. Frick

    Frick Fishfaced Nincompoop

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    When I was at Microsoft support people sometimes called and complained about stuff thats in the EULA. My constant response was: "Did you read it before agreeing?"

    So did you read it before agreeing? You didn't, so you really have yourself to blame and do not deserve a refund.
  17. erocker

    erocker Super Moderator Staff Member

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    No. No Steam for YOU!


    It's a joke. ;)
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  18. TheMailMan78

    TheMailMan78 Big Member

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    Isn't that SabreWulf forum? The one where he emo'd out to when we called him a pedophile? :laugh: Ill pass.
  19. qubit

    qubit Overclocked quantum bit

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    Actually, I did, back in 2004 :laugh:

    There's such a thing as unfair contract terms, which this appears to be. Also, contract terms cannot breach the law, such as the UK Sale of Goods Act and the Distance Selling Regulations which apply to this sale.
  20. ctrain New Member

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    not Steam's fault.

    also afaik the 5 machine limit magically replenishes once a month.
  21. qubit

    qubit Overclocked quantum bit

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    It is their fault for not disclosing it, as they're the seller.

    Well, that reset is good to know should I get stuck with it.
  22. ctrain New Member

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    steam isn't the publisher, EA is.

    edit: EA not fucking activison, durr

    you don't blame ebay because you didn't get what was listed.
  23. qubit

    qubit Overclocked quantum bit

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    But they're the seller. In UK law, the seller is responsible. So, even if EA didn't tell Steam and Steam didn't know (bloody unlikely) then Steam are still responsible.
  24. Mr McC

    Mr McC

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    Irrespective of whether or not the DRM is fair, the consumer should be informed of any third-party DRM prior to purchase, whereby Valve probably have infringed both the law and their customers' trust.
    tianhui, LifeOnMars and qubit say thanks.
  25. qubit

    qubit Overclocked quantum bit

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    Exactly!

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