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Western Digital Black WD1002FAEX Health bad

Discussion in 'Storage' started by cgentil, Jul 21, 2014.

  1. cgentil

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    Hi,



    Yesterday I was using Defraggler from piriform to do a defrag, and I suddenly got a Disk Health: bad, and checked SMART, and all was 0, all SMART attributes was with error and bad, temperature was 0┬║ (of course incorrect) a new disk with about 1 year and half, then I canceled the defrag and only have done a chkdsk (just chkdsk) on restart, then it took too much time, but at this time when I opened Defraggler, and I checked the Disk Health: good, also all SMART attributes was right.



    It was a bug?



    I think so because I was running Norton 360 Scheduled malware search and Defraggler simultaneously.



    Then I put the WD diagnostic tool running, and done a quick test and extended test and I got all tests OK and passed.



    Well, I let you 7 screenshots and please analyze this and say me if all is ok, and if all SMART attributes are there and OK or is someone attribute missing, or I should take it to warranty.



    Defraggler:



    http://gyazo.com/78937a5bc2f33ecc6ffb120cf58918ac.png



    http://gyazo.com/2d5edfd7ecd060ebb389ecc533787733.png



    Speccy:



    http://gyazo.com/8c53fc81cf0dde9248f3fe822b2b68ff.png



    http://gyazo.com/58ac447cdba7f2a045d24cccf1cfaf6e.png



    WD Diagnost tool:



    http://gyazo.com/97808d7c7dd9581129a089eefbcd2426.png



    HD Sentinel:



    http://gyazo.com/66148ffd5a76e07f5fb2dee84bf4e42c.png



    http://gyazo.com/6c751bf0385fbe4a987be3e50e4a776a.png



    Thank you.
     
  2. RCoon

    RCoon Gaming Moderator Staff Member

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    Don't use Norton.
    Uninstall Norton.
    Never speak of Norton again.

    Problem solved.
     
  3. Hellfire

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    This. As for HDD utilities try HD Tune
     
  4. cgentil

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  5. RCoon

    RCoon Gaming Moderator Staff Member

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  6. natr0n

    natr0n

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  7. cgentil

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    Which one?

    Ultimate?

    http://crystalmark.info/download/index-e.html
     
  8. RCoon

    RCoon Gaming Moderator Staff Member

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  9. cgentil

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    I've downloaded this:


    Shizuku Edition [Ultimate] ZIP EDITION, it's ok?
     
  10. RCoon

    RCoon Gaming Moderator Staff Member

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    Probably, I have no idea, I just use the plain simple version without any crazy themes
    [​IMG]
     
  11. cgentil

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  12. cgentil

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    So got it, what you'd like to see, to I post there?
     
  13. cgentil

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  14. RCoon

    RCoon Gaming Moderator Staff Member

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    Looks perfectly servicable if you ask me. I wouldn't worry about it too much. 200 Reallocated sectors is a sign of old age, but other than that I'd be happy running that in my machine. Let us know if it flips the f*** out again, then it might be time to replace.
     
  15. cgentil

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    The disk only have one year, it's in warranty.
     
  16. cgentil

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  17. Hellfire

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    What does HDD tune say

    I've never used the software you're using and from the looks of it I wouldn't . Lools a bit crap
     
  18. cgentil

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    Thats HDD Regenerator, anyone more can pronounce about this?
     
  19. Hellfire

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  20. cgentil

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    HD Tune installed, what should I do now?
     
  21. Aquinus

    Aquinus Resident Wat-man

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    Perfect. Nothing wrong with it. If it really was having issues either the (pending)reallocated sector, raw write error, or UDMA Read error count would be going up. That drive looks like it's in good health from that screenshot. I would maintain a backup (like you should be anyways,) and not worry about it unless SMART changes. If you really are paranoid, run an extended SMART test which will take several hours, but if there is a problem, it will find it.

    That's the "default value". Notice how the raw value for it is zero. He doesn't actually have any reallocated sectors according to that. Drive is in perfect health. CrystalDiskInfo is misleading as is doesn't properly read the "Current" values in this table.

    Edit: Example, the temperature "current" says over 100, but the raw value is hex 0x2A which is the integer value "42" which makes much more sense for a temperature. Also note how 0x2A (42) also matches the temperature in CrystalDiskMark.
     
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  22. cgentil

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  23. cgentil

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    Extended test was done by WD Diagnose tool.

    http://i.gyazo.com/97808d7c7dd9581129a089eefbcd2426.png
     
  24. Aquinus

    Aquinus Resident Wat-man

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    Your drive is 100% A-okay. Looks like all of my FAEX drives in my RAID-5, all of which are in perfect working order. HDD Regen is complaining about Allocated Sector Count being zero, which is a good thing. It's a bad application. It's also complaining about spin up time which is also relatively normal.
     
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  25. cgentil

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