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why does atari's support suck

Discussion in 'Games' started by KainXS, Jun 4, 2009.

  1. KainXS

    KainXS

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    does anyone know how I can get in touch with them I emailed them last week and they won't answer back, I called them they send me to an answering machine then hang up the phone 3 times, and acted like they don't speak english,(maybe they didn't) THEIR SUPPORT SUCKS.

    I need to get a cd key for the witcher because I have the version that comes packaged with video cards and you can get a cd key if you talk to them so i can register the game and get by a glitch and update to the enhanced edition but I can't get them because they're support is lazy, anyone got any idea's
     
  2. KieranD

    KieranD

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    its atari what the hell did you expect? they are terrible you will have to hammer then with emails or phone calls
     
  3. AsRock

    AsRock TPU addict

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    Because they do lol.. They used to be a good company but not these days.


    Maybe try phoning them ?..
     
  4. Studabaker

    Studabaker New Member

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    wtf is atari :laugh:
     
  5. KainXS

    KainXS

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    I did call them, and they put you on hold and then hang up
     
  6. CDdude55

    CDdude55 Crazy 4 TPU!!!

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    Because there old.
     
  7. JATownes

    JATownes

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    Atari is still around. :confused:
     
  8. human_error

    human_error

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    They are too busy *snicker* coding genre defining games of the *snicker* upmost quality so they don't need to give support. Plus it's my belief there are 3 employees at atari who make games, do the marketing and give the support (the support guy's a real slacker).
     
  9. AsRock

    AsRock TPU addict

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    Got a name for them selfs over the years as a good company but Psssh anyone who picks them to be there publisher is seriously not thinking of the customer
     
  10. KainXS

    KainXS

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    all I can say now is F$ck Atari, I called them and they made me so mad I exploded on em and then they hung up on me when I called back after they hung up on me when I tried to ask for a supervisor,

    I thought EA had the worst support, guess I was wrong . . .
     
  11. AsRock

    AsRock TPU addict

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    MAYBE just MAYBE, Get in touch with who you had your v cards of and show them how unhappy you are and maybe you can get a good responce of them...


    Also if you have any chance that you could send them back let them know this...
     
  12. DaMulta

    DaMulta My stars went supernova

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    They are changing their offices to another location ATM So I heard.....could be a reason for the problems.
     
  13. INSTG8R

    INSTG8R

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    Hehe I was a beta tester on Test Drive Unlimited. I immediately told them they broke the 5.1 sound with the patch.
    They told me I needed to check my speaker settings??? Yeah that's the problem....
    They put out the patch with the same broken sound and of course the forums erupted with dozens of posts about broken sound...(which of course they never fixed)
    So if they can't even listen to their beta testers I don't even wanna think about how they deal with support issues...
     
  14. DonInKansas

    DonInKansas

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    Maybe they think you want to RMA an Atari 2600.:roll::roll:
     
  15. KainXS

    KainXS

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    after calling a manager over and over and sending them emails like

    I just got the key

    I gave up on this actually:ohwell:

    took almost a month and a half
     
  16. DaMulta

    DaMulta My stars went supernova

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    That sucks man, I wonder if they just got moved over.......still that sucks.
     
  17. Steevo

    Steevo

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    No, Atari just sucks.


    Test Drive Unlimited, ban the people who make the patch (unsupported, unofficial, and it works) from your forums, never finish patching a mediocre port and leave the game to die.
     
    10 Million points folded for TPU
  18. ZenZimZaliben

    ZenZimZaliben

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    Because they are not Atari anymore. I traded their stock a while back. They were bought in 2008 by InfoGrames Entertainment. The merger was completed on Oct 9, 2008.

    Infogrames Entertainment (IESA) is almost chapter 11. Broke. IMO. Thus they are not going to help you, because they don't have the staff to do so anymore. In fact, IESA has laid of 25% of their workforce. IESA is a French owned company and they are privately held I believe, or they have been delisted off the stock market.

    Here their contact info...send them letters explaining your disgust with their support. Or call them.

    Contact Information
    Address: 1 Place Verrazzano
    69252 Lyon Cedex 09, France
    Phone: +33-4-37-64-30-00
    Fax: +33-4-37-64-30-35

    Again, all my opinion and what I learned while trading Atari stock. This all may or may not be true. What is true is they offer horrible support and they are burning many bridges with their user base.
     
  19. KainXS

    KainXS

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    you can't be serious steevo, your saying they banned the devs and left unlimited dead

    thats so messed up. . . . .


    I have that game, but I stopped playing it, is it bad now or something
     

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