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Windows vista-basic operation problems

Discussion in 'General Software' started by radioraheem, Jun 8, 2014.

  1. radioraheem New Member

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    Hi There,

    I was looking for some advice on how to fix my laptop. It is running Windows vista. I had a problem where i was trying to download a video file using a Firefox extension and the PC completely crashed and the user profile became corrupted. It wouldn't even log on in any mode so I got some help to create another profile.

    Although I have created a new profile, given it admin rights and transferred the key files from the old desktop across to the new one; certain basic functions are not working.

    For instance, it is not producing sound.
    I open a sound file and it is playing in the player on the screen but the speaker image in the bottom right corner has an 'x' (mute) sign next to it. When I scan over it with the cursor, it says 'the Audio Service is not running'.

    I right click it and go to sounds and a window pops up saying:
    'This computer cannot play audio because the Windows Audio Service is not enabled. Would you like to enable the Windows Audio Service?'

    I click Yes and the Volume Control Applet alert comes up seeking permission to continue. When I click continue the Sound window opens showing the speakers listed as 'working' with a tick next to them. So I click OK and it closes, but nothing changes....

    In addition to this the wireless connection finder is failing to start in a similar way.

    Guidance would be much appreciated....

    Thanks.
  2. Kursah

    Kursah

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    go to start, run. CMD, run that as admin. Do SFC /Scannow

    Have you run a scan disk with repairs? HDD's are the most common failing part on a laptop (I replace dozens weekly)...and issues like this tend to happen prior to a total failure. Maybe download HDTach, or an HDD SMART utility to verify the integrity of the SMART reporting.

    If the disk checks out good, hopefully System File Checker can replace the corrupted files. Have you tried re-installing the audio device drivers? Same thing with other device issues?

    Do you have a Vista DVD? How about the original key? If not, get Belarc or Magic Jellybean and get your Vista Key off of that install ASAP so you can download the correct ISO and re-install of a new HDD if necessary.

    I take it you don't run backups? Might be a good time to run to Costco and get a cheap 2TB USB drive and start running backups. I recommend Macrium, but I'm pretty partial to it...and it costs $$$...Windows Backup works quite well too. You can also look up Windows Easy File Transfer if you do get your profile back up to par...and do a fresh install and transfer most of your stuff over...or you can copy the Users folder over and start semi back to where you were.

    I guess let's start with finding out if you have a failing hard drive...if not run system file checker...if checks out...re-install your device drivers...if still fails reinstall OS and start over.
    radioraheem says thanks.
  3. radioraheem New Member

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    Thanks for the response. I ran a chkdisk and I take it it went ok because it didn't prompt me to do anything-the computer started up straight away once it was complete.

    I tried to run a SFC/scannow but I got a message saying:
    'Windows Resource Protection could not start the repair service'.

    Do you know the significance of this (assuming there is)? Can I run scannow via the vista disc?

    Thanks!
  4. radioraheem New Member

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    I wanted to do a repair from the Vista disc.

    I went to the boot menu and selected the CD/DVD drive which contained the Vista disc. It ran and it came up with the message:

    media test failure check cable
    then
    Exiting SiS191 PXE BootROM
    operating system not found


    It's a Fujitsu Siemens computer...

    Not sure what next step should be
  5. remixedcat

    remixedcat

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    What did you burn the disc with??

    Try the windows store windows 7 USB DVD tool and it will burn it to bootable format.
  6. radioraheem New Member

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    I wanted to repair the system files from the Microsoft Vista disc itself. I thought this was how it was done, no?

    Could you tell me what the messages mean?
    ('Windows Resource Protection could not start the repair service'.)
    (operating system not found)
  7. Steevo

    Steevo

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    10 Million points folded for TPU
  8. eidairaman1

    eidairaman1

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    Sounds like drivers got corrupted when the person went to the malicious site. Honestly id grab 7 and replace vista completely
    remixedcat and natr0n say thanks.

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