Wednesday, October 17th 2012

Apple's Seagate Hard Drive Troubles Date Back to 2009

An increasing number of Apple iMac customers are facing troubles with Seagate-made 1 TB hard drives their iMacs shipped with, since 2011. Apple responded with a free no-questions-asked hard drive replacement program for affected customers, but evidently believes some customers may be using faulty Seagate hard drives from even before 2011. The company stretched its hard drive replacement program to cover iMacs purchased between October 2009 and July 2011. "Apple has determined that certain Seagate 1TB hard drives used in 21.5-inch and 27-inch iMac systems may fail," said Apple.

The company is holding a list of iMacs by their serial numbers, which are likely to be affected by faulty hard drives. Customers who registered their iMacs have already been contacted, while others are presented with an online tool that lets you check if yours is one of those affected iMacs. Apple and its Apple Authorized Service Provider (AASP) are tasked with carrying out these free replacements. Customers will now be covered by replacement protection for three years, that's up to April 2013.
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27 Comments on Apple's Seagate Hard Drive Troubles Date Back to 2009

The price differences are usually <= 10 euro, but still that can mean a lot on a large scale.
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Easy Rhino
Linux Advocate
Kantastic said:
Can't bash Apple in this thread? BASH SEAGATE!
people still bashing apple as if it is their fault the seagate drives are crap. maybe they need captain hindsight to come in and inform them that seagate is garbage.

anyway, look at how apple took the initiative and has extended warranties and their no questions asked policy. i would love to see samsung do that or sony. NOT GONNA HAPPEN!
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