No Signal Message on screen the goes Black?

kk · Jan 2, 2011

My mother bought a Lenovo 500 gb SATA 2 Desktop H series computer 9/12/10 and 2 days ago the screen(Ativa) started saying "No Signal" then goes to black. I've checked all the cord, pins and the power strip. I Plugged my laptop to the monitor and her screen worked fine. Opened the hard drive and checked the seating of the ram and still nothing. I didn't see a video/graphics card inside and was told it's probably internal. The computer does come on and the fan is working.
Please note: I have Zero computer knowledge and had to watch a YouTube video to get this far!
Other info: Windows 7 Home Premium, Card reader: 16 in 1, Processor: AMD AthlonII x2215.

Any ideas or help would be appreciated!

brandonwh64 · Jan 2, 2011

can you give us the exact model number of the PC?

kk · Jan 2, 2011

Pooh! I thought I wrote it all down correctly, I'll call her now and see if she can tell me! Be back soon!

kk · Jan 2, 2011

Okay, would this be it? H215 ? She also read off the words: Graphics Intergrated.

Kreij · Jan 2, 2011

Is her computer just hibernating (shutting itself down because no one is using it)?

A Cheese Danish · Jan 2, 2011

Kreij said:
Is her computer just hibernating (shutting itself down because no one is using it)?

Could be the issue. Just needs the power button pushed or space bar tapped.
If it's not the case, seems the video card went bad.

kk · Jan 2, 2011

No, not hibernating, I turn it on and a few seconds later the "Ativa" logo pops up then the screen goes black with a little blue box that says, no signal. That stays up for 2 seconds, then everything goes black and moving the mouse or punching keys does nothing. I did plug her screen into a laptop and her screen was back to normal and worked perfectly.
Just remembered: When I first looked at it, her mouse wasn't showing any life(no lights) but I switched the mouse out with a new one and it light up and I suppose was fine but I really couldn't check it because there was no screen to test it with.

kk · Jan 2, 2011

If the video card is internally built in, can I buy one and fix it?

A Cheese Danish · Jan 2, 2011

I can almost guarantee the video is bad.
If there are expansion ports (which there should be) on the motherboard, you can buy one to plug in, yes.

Kreij · Jan 2, 2011

Integrated graphics means it's part of the motherboard, so no you cannot replace that.
If it's a new PC, I would contact tech support at the manufacturer.

kk · Jan 2, 2011

Thanks everyone for your input and help, much appreciated!

Kreij · Jan 2, 2011

Our pleasure. We're here to help :toast:

Let us know how it goes for you and we will be happy to answer any more questions that you may have about this issue (or any other for that matter).

kk · Jan 2, 2011

Hot Dog! I will be back with my on personal computer woes that multiply daily but Mom comes first. Are you sharing that beer?

Kreij · Jan 2, 2011

Sure ... beer always make troubleshooting more enjoyable. lol

micropage7 · Jan 3, 2011

Kreij said:
Sure ... beer always make troubleshooting more enjoyable. lol

wha ha ha..

and it will helps when it aint work so you just smash it with the bottle :laugh:

Kreij said:
Integrated graphics means it's part of the motherboard, so no you cannot replace that.
If it's a new PC, I would contact tech support at the manufacturer.

yeah, usually its performance 'just like that' but before you take verdict on that how bout clearing bios, sometimes OEM stuff makes we go spinning :banghead:

System Name	Lenovo 500gb SATA2 H Series Desktop
Processor	AMD Athlon2 x2215
Memory	500gb SATA2

System Name	Lenovo 500gb SATA2 H Series Desktop
Processor	AMD Athlon2 x2215
Memory	500gb SATA2

System Name	Lenovo 500gb SATA2 H Series Desktop
Processor	AMD Athlon2 x2215
Memory	500gb SATA2

System Name	HTPC\|\|Lenovo IBM ThinkPad
Processor	AMD Phenom II x4 965 stock 3.4GHz\|\|Intel C2D T9300 @ 2.5GHz
Motherboard	Zotac 890GX-ITX WiFi\|\|Lenovo 8918CTO
Cooling	Stock 3x 120's\|\|Stock stuff
Memory	8GB (2x4GB) DDR3 6-6-6-15\|\|3GB DDR2
Video Card(s)	Asus 3870x2\|\|nVidia Quadro NVS 140M
Storage	1TB Seagate Barracuda, 1x 2TB WD EARX \|\|Hitachi 160GB 7200RPM
Display(s)	Samsung T260HD\|\|
Case	SilverStone Grandia GD05\|\|
Audio Device(s)	on-board\|\|on-board
Power Supply	Cooler Master 450W\|\|6-cell
Software	Windows 7 Pro x64\|\|Windows 7 Pro x64/Linux Mint x64

System Name	Lenovo 500gb SATA2 H Series Desktop
Processor	AMD Athlon2 x2215
Memory	500gb SATA2

No Signal Message on screen the goes Black?

kk

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brandonwh64

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A Cheese Danish

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micropage7

System Name	micropage7
Processor	Intel Xeon X3470
Motherboard	Gigabyte Technology Co. Ltd. P55A-UD3R (Socket 1156)
Cooling	Enermax ETS-T40F
Memory	Samsung 8.00GB Dual-Channel DDR3
Video Card(s)	NVIDIA Quadro FX 1800
Storage	V-GEN03AS18EU120GB, Seagate 2 x 1TB and Seagate 4TB
Display(s)	Samsung 21 inch LCD Wide Screen
Case	Icute Super 18
Audio Device(s)	Auzentech X-Fi Forte
Power Supply	Silverstone 600 Watt
Mouse	Logitech G502
Keyboard	Sades Excalibur + Taihao keycaps
Software	Win 7 64-bit
Benchmark Scores	Classified