• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

[Help] PC abruptly shuts off

Joined
May 27, 2009
Messages
3,405 (0.63/day)
Location
Brunswick, GA
System Name Haz0
Processor i7-2700K
Motherboard Gigabyte Z68X-UD3H-B3
Cooling Chicken Stock
Memory 16GB G.Skill Ripshits X 1600MHz
Video Card(s) Sapphire 5850
Storage Kingston 128GB SSD + WD Black 640GB + 2x 1.5TB
Display(s) 24" Acer G245HQ + 19" Lenovo L194
Case Antec NSK-4482 Orangified
Audio Device(s) X-Fi XtremeGamer
Power Supply Corsair TX750W
Software Windows 7: Electric Boogaloo
About a week ago I rescued the lonely hull of a custom PC from the landfill at a flea market for $2.

From that I got...
- 3GHz Pentium D dual-core CPU with stock cooler
- Asus P5B-VM SE
- Antec Minuet 300 & 300W Antec slim PSU
- 80mm Antec Tri-Cool fan
- 512MB Corsair DDR2 400MHz

Then I...
- Added a spare 640GB 7200.12
- Replaced the memory with 2GB DDR2 400 from a Dell I have
- Added a SATA optical disc drive



The drive had a pre-existing Win7 install from the Dell it was in, so I hooked it up into the rig and ran that install. Everything worked alright, but it was randomly shutting off. I thought it was from mismatched drivers, so I wiped the drive and installed Win7 so it would match up with the new hardware.

Now that it has a clean install with the proper drivers, it is still shutting off. Sometimes it can be used for an hour with no problem, other times it shuts off 3 times or more before it can even fully boot up. Each time it's like someone is yanking the power cable out of it.

I wiggled the computer around while it was running, with no result. That shows that it's most likely not a loose cable. One thing that tends to set it off is installing Windows updates. Almost every time I click "install updates" and it starts doing it's thing, it dies.

So there are a lot of different things I could try. I'm thinking of moving the guts to my little mATX test bench with another PSU to see if that case is causing a short or that slim PSU is messing up.

What else could I do to get this thing running right? I'd like to get it up for sale soon.

Thanks.
 
Joined
Aug 30, 2009
Messages
4,012 (0.75/day)
Location
Sarasota, Florida, USA
System Name Awesomesauce 4.3 | Laptop (MSI GE72VR 6RF Apache Pro-023)
Processor Intel Core i7-5820K 4.16GHz 1.28v/3GHz 1.05v uncore | Intel Core i7-6700HQ @ 3.1GHz
Motherboard Gigabyte GA-X99-UD5 WiFi LGA2011-v3| Stock
Cooling Corsair H100i v2 w/ 2x EK Vardar F4-120ER + various 120/140mm case fans | Stock
Memory G.Skill RJ-4 16GB DDR4-2666 CL15 quad channel | 12GB DDR4-2133
Video Card(s) EVGA GTX 1080 Ti Hybrid SC2 11GB @ 2012/5151 boost | NVIDIA GTX 1060 6GB +200/+500 + Intel 530
Storage Samsung 840 EVO 500GB + Seagate 3TB 7200RPM + others | Kingston 256GB M.2 SATA + 1TB 7200RPM
Display(s) Acer G257HU 1440p 60Hz AH-IPS 4ms | 17.3" 1920*1080 60Hz wide angle TN notebook panel
Case Fractal Design Define XL R2 | MSI
Audio Device(s) Creative Sound Blaster Z | Realtek with quad stereo speakers and subwoofer
Power Supply Corsair HX850i Platinum | 19.5v 180w Delta brick
Software Windows 10 Pro x64 | Windows 10 Home x64
I'd definitely check out the PSU. You probably want to check temperatures too, as it could be hitting some threshold and shutting the system down to protect it from damage.
 
Joined
May 27, 2009
Messages
3,405 (0.63/day)
Location
Brunswick, GA
System Name Haz0
Processor i7-2700K
Motherboard Gigabyte Z68X-UD3H-B3
Cooling Chicken Stock
Memory 16GB G.Skill Ripshits X 1600MHz
Video Card(s) Sapphire 5850
Storage Kingston 128GB SSD + WD Black 640GB + 2x 1.5TB
Display(s) 24" Acer G245HQ + 19" Lenovo L194
Case Antec NSK-4482 Orangified
Audio Device(s) X-Fi XtremeGamer
Power Supply Corsair TX750W
Software Windows 7: Electric Boogaloo
I'd definitely check out the PSU. You probably want to check temperatures too, as it could be hitting some threshold and shutting the system down to protect it from damage.

Yes the temps were the first thing I thought to check, esp. with that Intel cooler. The CPU runs in the mid 40's, and there's no graphics card that would be overheating.
 
Joined
Apr 2, 2011
Messages
2,660 (0.56/day)
I believe what was meant was the overheating protection in the PSU.

Dell is notorious for components failing, then generating a boat load of heat. The extra heat from high usage trips the overcurrent protection, and shuts the system down.

This occurs at start-up because fans and disks taken higher amperage to start spinning. The windows update, depending upon what you're installing, functionally makes sure all of the hardware is active by cycling it. This power draw does the same thing as what happens at start-up.

Replace the PSU with something that's got some chutzpah. If the power cycling continues then the mobo or processor is slagged. At that point you can send your "deal" out to pasture given that it will cost more to refurbish than it is worth.
 

Fourstaff

Moderator
Staff member
Joined
Nov 29, 2009
Messages
10,024 (1.90/day)
Location
Home
System Name Orange! // ItchyHands
Processor 3570K // 10400F
Motherboard ASRock z77 Extreme4 // TUF Gaming B460M-Plus
Cooling Stock // Stock
Memory 2x4Gb 1600Mhz CL9 Corsair XMS3 // 2x8Gb 3200 Mhz XPG D41
Video Card(s) Sapphire Nitro+ RX 570 // Asus TUF RTX 2070
Storage Samsung 840 250Gb // SX8200 480GB
Display(s) LG 22EA53VQ // Philips 275M QHD
Case NZXT Phantom 410 Black/Orange // Tecware Forge M
Power Supply Corsair CXM500w // CM MWE 600w
Check other parts for overheating too, like northbridge etc.
 

Bo$$

Lab Extraordinaire
Joined
May 7, 2009
Messages
5,656 (1.03/day)
Location
London, UK
System Name Desktop | Server
Processor Intel i7 2700k @ 4.6GHZ | AMD 5350 @ 2500MHZ
Motherboard Asus P7Z77-V Pro | Asus AM1I-A
Cooling Corsair H60v2 | Stock Air
Memory Crucial Ballistix 2x8GB CL8 1600MHZ | Corsair Vengence 2x4GB CL9 1600MHZ
Video Card(s) EVGA GTX 1060 6GB | PNY GTX 750Ti
Storage Samsung 840 EVO 250GB + 4TB WD Red | 2x Seagate Barracuda 2TB
Display(s) Samsung S27D390H + Asus VE276Q | Headless
Case Fractal Design R5 | CM Elite 110
Audio Device(s) Asus Xonar D1 w/Otone Stilo 5.1 and Creative Fatal1ty headset
Power Supply EVGA Supernova 850 G2| Corsair CX430M
Mouse Razer Imperator 2012
Keyboard Corsair K90
Software Windows 7 SP1 X64 | Ubuntu 16.04LTS
try running memtest86+
probably PSU problem
 
Joined
May 27, 2009
Messages
3,405 (0.63/day)
Location
Brunswick, GA
System Name Haz0
Processor i7-2700K
Motherboard Gigabyte Z68X-UD3H-B3
Cooling Chicken Stock
Memory 16GB G.Skill Ripshits X 1600MHz
Video Card(s) Sapphire 5850
Storage Kingston 128GB SSD + WD Black 640GB + 2x 1.5TB
Display(s) 24" Acer G245HQ + 19" Lenovo L194
Case Antec NSK-4482 Orangified
Audio Device(s) X-Fi XtremeGamer
Power Supply Corsair TX750W
Software Windows 7: Electric Boogaloo
Is it normal for the south bridge to be hot to where it will burn you after touching it for more than about 3 seconds?
 
Joined
Jun 16, 2009
Messages
5,123 (0.94/day)
Location
North of Germany
System Name Nexus PC
Processor Intel Xeon E3-1231 v3, 3600 MHz
Motherboard Gigabyte GA-H97-HD3
Cooling Thermalright Macho V2
Memory 24GB DDR3, 1400MHZ CL8
Video Card(s) Sapphire Radeon R9 290
Storage Samsung EVO 960 250gb, EVO 850 250gb, Vertex 3 128gb. 2 TB of Rotational.
Display(s) 1xAsus MX299, 2x Asus MX239, Oculus Rift CV1
Case Sunflower Tower
Audio Device(s) C-Media CMI8738/C3DX
Power Supply Corsair TX850
Mouse Cyborg R.A.T. 7
Software Win7 64Bit Ultimate
Is it normal for the south bridge to be hot to where it will burn you after touching it for more than about 3 seconds?

if the airflow is insufficient, yes. no part on the board should be warmer than handwarm (so that its no problem to touch it, even for hours;))
 
Joined
May 27, 2009
Messages
3,405 (0.63/day)
Location
Brunswick, GA
System Name Haz0
Processor i7-2700K
Motherboard Gigabyte Z68X-UD3H-B3
Cooling Chicken Stock
Memory 16GB G.Skill Ripshits X 1600MHz
Video Card(s) Sapphire 5850
Storage Kingston 128GB SSD + WD Black 640GB + 2x 1.5TB
Display(s) 24" Acer G245HQ + 19" Lenovo L194
Case Antec NSK-4482 Orangified
Audio Device(s) X-Fi XtremeGamer
Power Supply Corsair TX750W
Software Windows 7: Electric Boogaloo
Well it's really hot, even with the panel off and ceiling fan blowing down on it. The only way to cool it down would be to put a fan in there for it.

It's running off a spare PSU I have and has been doing well. I'm going to stress it right now to see if it holds up, hopefully it will.

Edit: Also I remember that it was quite noisy and I couldn't quite tell which fan was making the racket. It's clear now that it was the PSU fan, the whole system is now about half as loud with the other PSU. I guess I'll have to scavenge the net for a replacement power supply.


Are busted caps anything to shake a stick at? There are two just left of the CPU that are bulging a bit.
 
Joined
Jun 16, 2009
Messages
5,123 (0.94/day)
Location
North of Germany
System Name Nexus PC
Processor Intel Xeon E3-1231 v3, 3600 MHz
Motherboard Gigabyte GA-H97-HD3
Cooling Thermalright Macho V2
Memory 24GB DDR3, 1400MHZ CL8
Video Card(s) Sapphire Radeon R9 290
Storage Samsung EVO 960 250gb, EVO 850 250gb, Vertex 3 128gb. 2 TB of Rotational.
Display(s) 1xAsus MX299, 2x Asus MX239, Oculus Rift CV1
Case Sunflower Tower
Audio Device(s) C-Media CMI8738/C3DX
Power Supply Corsair TX850
Mouse Cyborg R.A.T. 7
Software Win7 64Bit Ultimate
Well it's really hot, even with the panel off and ceiling fan blowing down on it. The only way to cool it down would be to put a fan in there for it.

It's running off a spare PSU I have and has been doing well. I'm going to stress it right now to see if it holds up, hopefully it will.

Edit: Also I remember that it was quite noisy and I couldn't quite tell which fan was making the racket. It's clear now that it was the PSU fan, the whole system is now about half as loud with the other PSU. I guess I'll have to scavenge the net for a replacement power supply.


Are busted caps anything to shake a stick at? There are two just left of the CPU that are bulging a bit.

You can improve the output and stability of a PSU, if you add more fan power to it... i used 2 fans, to bring a generic 400w to life again... still lives today;)

Busted Caps are very dangerous, if you let the board live with them for too long, they will most probably kill it... done that to a biostar board before, it makes a nice paperweight since then:laugh:
you can resolder them, but if you dont want to do that, i guess its either: "RMA time" or "time for the bin":eek:
 
Top