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Corsair H100 question

N-Gen

N-Gen

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Try the reset a couple of times, if it still doesn't work you have a dead controller and you'll have to RMA the unit.
 
Super XP

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N-Gen said:
Try the reset a couple of times, if it still doesn't work you have a dead controller and you'll have to RMA the unit.
Click to expand...
So the way I reset it is what I posted right? Or is there a better way?
Thanks,
 
Super XP

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This is from the Corsair Tech Support: The official way to reset the firmware on the H100's fan controller...
Technical Support

The firmware reset only fix the non functioning fan controller only, not a completely dead unit. This is the procedure to reset the firmware, it's probably worth a shot:


To reset the firmware, use the following procedure:

1. While the computer is running, hold down the profile button for approximately five seconds
2. Wait one minute, while the unit continues to run
3. Shut down your computer
4. Press and hold the profile button for five seconds while turning on the power to your computer.

Thanks
Click to expand...
Just to let you all know this did not work for me. Not sure if I should request an RMA or not? My pump still works no problem.
 
Last edited:
LordJummy

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Super XP said:
This is from the Corsair Tech Support: The official way to reset the firmware on the H100's fan controller...

Just to let you all know this did not work for me. Not sure if I should request an RMA or not? My pump still works no problem.
Click to expand...

Yep RMA it. Corsair will handle it, no prob.
 
Super XP

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Got my RMA number, so I'll be sending her off hopefully by tomorrow morning before work.
 
LordJummy

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Super XP said:
Got my RMA number, so I'll be sending her off hopefully by tomorrow morning before work.
Click to expand...

Don't worry about the process. Corsair has gone above and beyond for me every time I have had an issue or problem :)

They even gave me the sata3 / USB 3 upgrade kits for my 800D for free.
 
DigitalUK

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my H100 just died after only 9 days of use, fan controller just stopped working fans stop as soon as system is started batch : 11359403
 
LordJummy

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DigitalUK said:
my H100 just died after only 9 days of use, fan controller just stopped working fans stop as soon as system is started batch : 11359403
Click to expand...

I'm sure they will refund. If not, they will definitely RMA at the very least.

DigitalUK said:
i havent had a reply yet but its the weekend, deffo dont want a refund as its a superb cooler (when working properly). from what ive read the main problems resolve around that batch.
Click to expand...

They will definitely get you an RMA. I know they were taking off the week after new years, so they might still be out of the office. I'm sure they will get to you Monday. They are usually very fast to respond to my requests through their support ticket system.
 
DigitalUK

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i havent had a reply yet but its the weekend, deffo dont want a refund as its a superb cooler (when working properly). from what ive read the main problems resolve around that batch.
 
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