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Getting parts for a HAF 932

Sasqui

Sasqui

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Anyone dealt with CM to get parts for a case? I sent an email to them today and wondering what sort of response I'll see. Here's the note:

To: technicalsupport@coolermaster.com

Hi, I have an older model of the HAF 932 (Purchased back in late 2008). I have since broken a few parts and wonder if I can purchase replacements, The parts are:

- An expansion slot clip (back of the computer, to hold expansion cards such as a video card, etc, one is broken)
- 3.5" drive bay holder (tab lock broke off)
- The I/O plate on the top front (the internal plastic part in a USB slot broke off)

Also wondering if you have the USB 3.0 front panel for sale (the one that now ships with the new HAF 932)

I'm upgrading the internals and would like to get the broken case parts fixed.

Thanks,
Click to expand...
 
FordGT90Concept

FordGT90Concept

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Case Coolermaster HAF 932 w/ USB 3.0 5.25" bay + USB 3.2 (A+C) 3.5" bay
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Sasqui

Sasqui

Joined
Dec 6, 2005
Messages
10,881 (1.62/day)
Location
Manchester, NH
System Specs
System Name Senile
Processor I7-4790K@4.8 GHz 24/7
Motherboard MSI Z97-G45 Gaming
Cooling Be Quiet Pure Rock Air
Memory 16GB 4x4 G.Skill CAS9 2133 Sniper
Video Card(s) GIGABYTE Vega 64
Storage Samsung EVO 500GB / 8 Different WDs / QNAP TS-253 8GB NAS with 2x10Tb WD Blue
Display(s) 34" LG 34CB88-P 21:9 Curved UltraWide QHD (3440*1440) *FREE_SYNC*
Case Rosewill
Audio Device(s) Onboard + HD HDMI
Power Supply Corsair HX750
Mouse Logitech G5
Keyboard Corsair Strafe RGB & G610 Orion Red
Software Win 10
FordGT90Concept said:
They're likely to direct you to cmstore-usa. I bought a 5.25" -> 3.25" bay for a HAF X case from them and it worked well.

The only thing they list on there from what you requested is a 5.25" USB3.0 bay:
http://www.cmstore-usa.com/haf-932-usb-3-0-5-25-bracket-oem-package/

That way you can keep all your USB 2.0 ports.
Click to expand...

I found the drive bracket, but it's out of stock: http://www.cmstore-usa.com/3-5-hdd-tray-oem-package/

Front I/O Panel: http://www.cmstore-usa.com/haf-932-i-o-panel-oem-package/ (If I buy the USB 3.0 panel, I probably won't bother replacing the I/O panel)
 
FordGT90Concept

FordGT90Concept

"I go fast!1!11!1!"
Joined
Oct 13, 2008
Messages
26,259 (4.63/day)
Location
IA, USA
System Specs
System Name BY-2021
Processor AMD Ryzen 7 5800X (65w eco profile)
Motherboard MSI B550 Gaming Plus
Cooling Scythe Mugen (rev 5)
Memory 2 x Kingston HyperX DDR4-3200 32 GiB
Video Card(s) AMD Radeon RX 7900 XT
Storage Samsung 980 Pro, Seagate Exos X20 TB 7200 RPM
Display(s) Nixeus NX-EDG274K (3840x2160@144 DP) + Samsung SyncMaster 906BW (1440x900@60 HDMI-DVI)
Case Coolermaster HAF 932 w/ USB 3.0 5.25" bay + USB 3.2 (A+C) 3.5" bay
Audio Device(s) Realtek ALC1150, Micca OriGen+
Power Supply Enermax Platimax 850w
Mouse Nixeus REVEL-X
Keyboard Tesoro Excalibur
Software Windows 10 Home 64-bit
Benchmark Scores Faster than the tortoise; slower than the hare.
Note that the I/O panel you linked is USB 2.0, not 3.0. Not much sense in getting that. XD

I never tried requesting parts from them that aren't listed on their website. You'd think they'd have them (especially the USB 3.0 HAF 932 I/O panel) because they're still selling them in new cases.
 
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