• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

My friend has computer problems.

Joined
Jul 22, 2008
Messages
1,183 (0.21/day)
Location
Huntington Beach CA
System Name ROG MACHINE
Processor Ryzen 9 5950x
Motherboard Crosshair viii Hero
Cooling NZXT Kraken Z 73 my corsair H115i kicked the bucket corsair sucks lol
Memory g-skill rgb 64gb 4x16gb ddr4 3200mgz
Video Card(s) MSI Ventus 3x oc 3080
Storage Sabren rocket gen 4 2tb m.2/ samsung 960 evo 1tb m.2/ 3x toshiba 3tb hdd , 10tb seagate, 16tb seagat
Display(s) Acer 4k monitor/ Samsung C34J79x 34 inch curved monitor
Case thermal take view 71 rgb
Audio Device(s) creative ae-5 sound card
Power Supply corsair AX 1200i 1200 watt psu
Mouse ROG CHAKRAM
Keyboard corsair k95
Software windows 11 pro 64bit
he keeps getting black screen then recover then the screen turns white then black then he has to shut down and restart. then the computer won't start it has a memory error wich he switches the ram around into different slots and after messing around with it for a long time he finely gets it started. his old video card went bad on him and two of his mem sticks went bad on him so i think it mite be his power supply. this is what he has
cooler master 750w power supply
amd 6 core 1090 cpu
msi 890fxa gd70 motherboard
16gb corsair 1333 ram using 8gb
evga gtx 660 video card
does any body got any input on this?
 
Joined
Feb 12, 2008
Messages
693 (0.12/day)
Processor AMD 8350
Motherboard Asus M5A99FX PRO R2.0
Cooling Xigmatek Dark Night Night Hawk Edition
Memory 4x4GB DDR3 1600 GSkill Ripjaws CL7
Video Card(s) Gigabyte 980 Ti Xtreme Gaming OC Ed
Storage Samsung 850 Evo 500gb + WD Black 5Tb
Display(s) ASUS VG248QE 144Hz
Case White Corsair 500r
Audio Device(s) onboard
Power Supply Corsair AX860i 860W
Software Win 10 Pro 64bit
Have you tested the "bad" video card & memory in a different system? Maybe it's the motherboard failing.
 
Joined
May 14, 2009
Messages
2,132 (0.39/day)
Location
Chicago burbs
System Name Halloween Boo!
Processor Intel Core i7 3770K
Motherboard Gigabyte Z77-Up7
Cooling Custom Water/ Thermalchill TA 120.3/ Swiftech Apogeee XT/ MCP655/ Swiftech M icrores/ XSPC RX 240
Memory 16G G.Skill trident 2400MHz
Video Card(s) 3 x Radeon 7970
Storage OCZ Revo Drive 240G
Display(s) 24 inch Viewsonic
Case Phobia WayCoolIt Test Bench
Power Supply Nexus 1100 watt
To be honest, your not being specific and all over the board with the problem. Post his entire specs also pls.

Why is he switching memory around?
 
Joined
Jul 22, 2008
Messages
1,183 (0.21/day)
Location
Huntington Beach CA
System Name ROG MACHINE
Processor Ryzen 9 5950x
Motherboard Crosshair viii Hero
Cooling NZXT Kraken Z 73 my corsair H115i kicked the bucket corsair sucks lol
Memory g-skill rgb 64gb 4x16gb ddr4 3200mgz
Video Card(s) MSI Ventus 3x oc 3080
Storage Sabren rocket gen 4 2tb m.2/ samsung 960 evo 1tb m.2/ 3x toshiba 3tb hdd , 10tb seagate, 16tb seagat
Display(s) Acer 4k monitor/ Samsung C34J79x 34 inch curved monitor
Case thermal take view 71 rgb
Audio Device(s) creative ae-5 sound card
Power Supply corsair AX 1200i 1200 watt psu
Mouse ROG CHAKRAM
Keyboard corsair k95
Software windows 11 pro 64bit
its the old video driver stops responding then recovers problem it happens so bad that his system doesn't com back and all he can do is force a restart then it won't restart because he has a memory error one long beep and two short beeps so he has to fiddle with the ram to get it to start. he ran memtest on all the ram and two was bad the aether two was ok but maybe going bad now. his first video card was doing the same thing which was a gtx 460 then it went out so he got the gtx 660 that worked good for about three months now its going out.
 
Joined
Jul 22, 2008
Messages
1,183 (0.21/day)
Location
Huntington Beach CA
System Name ROG MACHINE
Processor Ryzen 9 5950x
Motherboard Crosshair viii Hero
Cooling NZXT Kraken Z 73 my corsair H115i kicked the bucket corsair sucks lol
Memory g-skill rgb 64gb 4x16gb ddr4 3200mgz
Video Card(s) MSI Ventus 3x oc 3080
Storage Sabren rocket gen 4 2tb m.2/ samsung 960 evo 1tb m.2/ 3x toshiba 3tb hdd , 10tb seagate, 16tb seagat
Display(s) Acer 4k monitor/ Samsung C34J79x 34 inch curved monitor
Case thermal take view 71 rgb
Audio Device(s) creative ae-5 sound card
Power Supply corsair AX 1200i 1200 watt psu
Mouse ROG CHAKRAM
Keyboard corsair k95
Software windows 11 pro 64bit
well i had him switch the video card to a different slot on the board and so far its been working with out any problems. do you think there is something wrong with the motherboard?
 
Joined
Mar 29, 2012
Messages
414 (0.09/day)
Location
brčko dc/bosnia and herzegovina
System Name windows 10 pro 64bit
Processor i5 6600k 4.4ghz 1.25v
Motherboard asus maximus viii gene
Cooling BeQuiet Dark Rock pro
Memory 2x8(16)GB 2860mhz
Video Card(s) gtx 1070 EVGA
Storage ssd x2 128gb raid0/ ssd480gb
Display(s) AOC 1440p 75hz
Case Aerocool DS Cube
Audio Device(s) asus motherboard intergrated
Power Supply be Quiet pure power L8 600w
Mouse Corsair Ironclaw wireles
Keyboard Logitec G213
Software my favorite World of Tanks :) is that a software?? :)
try one memory module by one!! i had similar problem on my previus pc.. even one by one memory worked like sharm.. when i put two of them together i had wierd things going on on my screen..when i replace memory everithing worked fine...could be that..
then again find magnifaing glas and search for hardware errors on that gpu card..some of those small electrolite's could be broken..
 
Joined
Jun 12, 2007
Messages
4,815 (0.78/day)
Location
Wangas, New Zealand
System Name Darth Obsidious
Processor Intel i5 2500K
Motherboard ASUS P8Z68-V/Gen3
Cooling Cooler Master Hyper 212+ in Push Pull
Memory 2X4GB Corsair Vengeance DDR3 1600
Video Card(s) ASUS R9 270x TOP
Storage 128GB Samsung 830 SSD, 1TB WD Black, 2TB WD Green
Display(s) LG IPS234V-PN
Case Corsair Obsidian 650D
Audio Device(s) Infrasonic Quartet
Power Supply Corsair HX650w
Software Windows 7 64bit and Windows XP Home
Benchmark Scores 2cm mark on bench with a razor blade.
Strange the machne now runs fine while in a different PCI-E slot.

Some sort of motherboard failure by the sound of things.
 
Joined
Mar 29, 2012
Messages
414 (0.09/day)
Location
brčko dc/bosnia and herzegovina
System Name windows 10 pro 64bit
Processor i5 6600k 4.4ghz 1.25v
Motherboard asus maximus viii gene
Cooling BeQuiet Dark Rock pro
Memory 2x8(16)GB 2860mhz
Video Card(s) gtx 1070 EVGA
Storage ssd x2 128gb raid0/ ssd480gb
Display(s) AOC 1440p 75hz
Case Aerocool DS Cube
Audio Device(s) asus motherboard intergrated
Power Supply be Quiet pure power L8 600w
Mouse Corsair Ironclaw wireles
Keyboard Logitec G213
Software my favorite World of Tanks :) is that a software?? :)
yes it does.. but im thinking it is working in x8 bandwith...
uper slot is x16.. lower x8...like i say'd i had same issue..
 
Joined
Jul 22, 2008
Messages
1,183 (0.21/day)
Location
Huntington Beach CA
System Name ROG MACHINE
Processor Ryzen 9 5950x
Motherboard Crosshair viii Hero
Cooling NZXT Kraken Z 73 my corsair H115i kicked the bucket corsair sucks lol
Memory g-skill rgb 64gb 4x16gb ddr4 3200mgz
Video Card(s) MSI Ventus 3x oc 3080
Storage Sabren rocket gen 4 2tb m.2/ samsung 960 evo 1tb m.2/ 3x toshiba 3tb hdd , 10tb seagate, 16tb seagat
Display(s) Acer 4k monitor/ Samsung C34J79x 34 inch curved monitor
Case thermal take view 71 rgb
Audio Device(s) creative ae-5 sound card
Power Supply corsair AX 1200i 1200 watt psu
Mouse ROG CHAKRAM
Keyboard corsair k95
Software windows 11 pro 64bit
yes it does.. but im thinking it is working in x8 bandwith...
uper slot is x16.. lower x8...like i say'd i had same issue..

how do you check to see if its working 16x or 8x?
 
Joined
Mar 29, 2012
Messages
414 (0.09/day)
Location
brčko dc/bosnia and herzegovina
System Name windows 10 pro 64bit
Processor i5 6600k 4.4ghz 1.25v
Motherboard asus maximus viii gene
Cooling BeQuiet Dark Rock pro
Memory 2x8(16)GB 2860mhz
Video Card(s) gtx 1070 EVGA
Storage ssd x2 128gb raid0/ ssd480gb
Display(s) AOC 1440p 75hz
Case Aerocool DS Cube
Audio Device(s) asus motherboard intergrated
Power Supply be Quiet pure power L8 600w
Mouse Corsair Ironclaw wireles
Keyboard Logitec G213
Software my favorite World of Tanks :) is that a software?? :)
use gpu-z and give ur gpu some load and u will see...
 
Joined
Jul 22, 2008
Messages
1,183 (0.21/day)
Location
Huntington Beach CA
System Name ROG MACHINE
Processor Ryzen 9 5950x
Motherboard Crosshair viii Hero
Cooling NZXT Kraken Z 73 my corsair H115i kicked the bucket corsair sucks lol
Memory g-skill rgb 64gb 4x16gb ddr4 3200mgz
Video Card(s) MSI Ventus 3x oc 3080
Storage Sabren rocket gen 4 2tb m.2/ samsung 960 evo 1tb m.2/ 3x toshiba 3tb hdd , 10tb seagate, 16tb seagat
Display(s) Acer 4k monitor/ Samsung C34J79x 34 inch curved monitor
Case thermal take view 71 rgb
Audio Device(s) creative ae-5 sound card
Power Supply corsair AX 1200i 1200 watt psu
Mouse ROG CHAKRAM
Keyboard corsair k95
Software windows 11 pro 64bit
its working at 16x thanks for the help
 
Joined
Mar 12, 2009
Messages
1,075 (0.20/day)
Location
SCOTLAND!
System Name Machine XV
Processor Dual Xeon E5 2670 V3 Turbo unlocked
Motherboard Kllisre X99 Dual
Cooling 120mm heatsink
Memory 64gb DDR4 ECC
Video Card(s) RX 480 4Gb
Storage 1Tb NVME SSD
Display(s) 19" + 23" + 17"
Case ATX
Audio Device(s) XFi xtreme USB
Power Supply 800W
Software Windows 10
1st and 3rd pcie run at 16x 2nd and 5th run at 8x (it splits the 1st and 3rd slot to get the 8x) and the 4th one runs at 4x as it runs from the southbridge
 
Joined
May 19, 2012
Messages
168 (0.04/day)
System Name i7 960 FX8120 i5 3470
Processor i7 960 FX8120 i5 3470
Motherboard ga x58a FX990gd65 770gd45
Cooling APSALUS2-90 water cooled APSALUS2-90 water cooled stokfan
Memory Team 1600 8gbx6 patriot 1600 4gb x4 team 1600 8gbx4
Video Card(s) winfast gf 560 HIS ati6850CF R9 280 3GB
Storage 7200rmp 1gb 7200rmp 1gb 7200rmp 2gb
Display(s) 21 24 42" 3d tv
Case cooler master gigabyte tusmi
Power Supply cooler master 500w cooler master 500w enhance 600
Software win 7 64 win 7 64 win 7 64
run mem86+, pass 3 tests, each time only one ram
if pass, run OCCT, for 5 hours, if that pass too.
then cpu, ram and main board has no major problems.
 
Joined
Jan 29, 2013
Messages
64 (0.02/day)
Location
(v)
It could be that specific pci-e slot which has issues. Test another gpu on that particular pci-e slot and if the problems appears, change/rma the mobo.
 
Joined
Jul 22, 2008
Messages
1,183 (0.21/day)
Location
Huntington Beach CA
System Name ROG MACHINE
Processor Ryzen 9 5950x
Motherboard Crosshair viii Hero
Cooling NZXT Kraken Z 73 my corsair H115i kicked the bucket corsair sucks lol
Memory g-skill rgb 64gb 4x16gb ddr4 3200mgz
Video Card(s) MSI Ventus 3x oc 3080
Storage Sabren rocket gen 4 2tb m.2/ samsung 960 evo 1tb m.2/ 3x toshiba 3tb hdd , 10tb seagate, 16tb seagat
Display(s) Acer 4k monitor/ Samsung C34J79x 34 inch curved monitor
Case thermal take view 71 rgb
Audio Device(s) creative ae-5 sound card
Power Supply corsair AX 1200i 1200 watt psu
Mouse ROG CHAKRAM
Keyboard corsair k95
Software windows 11 pro 64bit
he plans to rma the board if he can handle being away from his games wile the board is being shipped. rite now he cant stop playing his games lol
 
Joined
Jun 12, 2007
Messages
4,815 (0.78/day)
Location
Wangas, New Zealand
System Name Darth Obsidious
Processor Intel i5 2500K
Motherboard ASUS P8Z68-V/Gen3
Cooling Cooler Master Hyper 212+ in Push Pull
Memory 2X4GB Corsair Vengeance DDR3 1600
Video Card(s) ASUS R9 270x TOP
Storage 128GB Samsung 830 SSD, 1TB WD Black, 2TB WD Green
Display(s) LG IPS234V-PN
Case Corsair Obsidian 650D
Audio Device(s) Infrasonic Quartet
Power Supply Corsair HX650w
Software Windows 7 64bit and Windows XP Home
Benchmark Scores 2cm mark on bench with a razor blade.
he plans to rma the board if he can handle being away from his games wile the board is being shipped. rite now he cant stop playing his games lol

As long as he RMAs the board before the warranty runs out and the board is still available, otherwise it should be upgraded at no extra cost.
 
Top