Computer turns off with high CPU load Apps!

Vario · Sep 9, 2013

Hi guys,

I just built a micro itx computer. The components are as follows:

Mobo: AsRock Z77E ITX
CPU: i5 2550k / Xeon 1230v2 (both tested)
GPU: XFX 7850 2GB
Ram: CORSAIR XMS3 8GB (2 x 4GB) DDR3 1333 (PC3 10600)
Power Supply: Silverstone SST-ST-50F-P 500 Watt 80 Plus Bronze
Cooler: Asetek (generic H50) 120mm cooler

Temperatures for both cpu's idle: 28*C Load 60*C.

Issue: Crashes and restarts to Windows (not even a BSOD) whenever I run Intel Burn Test, Prime 95, or even the last 3Dmark11 Combined test. No Error, no BSOD, no Error Codes etc. The 2550k was less tolerant than the Xeon 1230, and crashed instantaneously, the 1230 runs a bit longer (like 2 minutes). Everything stock. CMOS cleared. No overclock. Fresh windows 7 home premium install with SP1 and all updates.

The Ram was tested on a different computer with memtest for 12 hours no problem and p95 for 24 hours.

I tested both processors and the issue occurs with both. I thought it might be a short in the power switch I had made custom out of a momentary switch, but a different switch didn't fix it!

I am going to borrow a power supply and test it again with a different supply to isolate if its the motherboard or the power supply.

Do you guys have any suggestions? This is really frustrating.

Fourstaff · Sep 9, 2013

Try a PSU replacement and see how it goes.

Vario · Sep 9, 2013

Fourstaff said:
Try a PSU replacement and see how it goes.

I am scared to run the machine in case it fries anything else. I'm gonna try to get in contact with my friend who just borrowed my spare PSU

.

Fourstaff · Sep 9, 2013

Vario said:
I am scared to run the machine in case it fries anything else. I'm gonna try to get in contact with my friend who just borrowed my spare PSU .

Or you can try using the Corsair 430 in one of your rigs, the test shouldn't last long (well if it does, we know that the culprit is the PSU)

XL-R8R · Sep 9, 2013

Sounds like the power supply giving out under stress..... though I may be wrong.

The 2550k uses more power than the E3 so this would certainly add further credibility to this theory.

Swap out the PSU and report back your findings. :toast:

Vario · Sep 9, 2013

Fourstaff said:
Or you can try using the Corsair 430 in one of your rigs, the test shouldn't last long (well if it does, we know that the culprit is the PSU)

Sadly I just spent hours wire management'ing the 430

but I can try that. I agree on the PSU which is sad because its the best PSU for its form factor.

Vario · Sep 10, 2013

Okay guys I got back my spare PSU from my friend and tested it. Its a thermaltake TR2 (which isn't a great power supply by any means but it does work fine (ran prime 95 for several days on it before no problems, etc). Same issue occured. Exactly the same, no difference.

I think we can say its the motherboard now, right? Should I start the RMA or return? It was bought from Amazon.com two weeks ago and received one week ago.

Mussels · Sep 10, 2013

underclock the CPU and see how that goes. that thermaltake might still be insufficient, or the boards VRM's cant keep up

suraswami · Sep 10, 2013

is the bios upto date?

XL-R8R · Sep 10, 2013

Mussels said:
underclock the CPU and see how that goes. that thermaltake might still be insufficient, or the boards VRM's cant keep up

suraswami said:
is the bios upto date?

Both valid suggestions.

Its a shame the PSU swap didnt work, though. :shadedshu

Also, have you considered a bad RAM stick?

Removing all but one stick and testing would be a good way to start.... you could also try another stick from a different rig... you appear to have plenty lol

Vario · Sep 10, 2013

Mussels said:
underclock the CPU and see how that goes. that thermaltake might still be insufficient, or the boards VRM's cant keep up

XL-R8R said:
Both valid suggestions.

Its a shame the PSU swap didnt work, though. :shadedshu

Also, have you considered a bad RAM stick?

Removing all but one stick and testing would be a good way to start.... you could also try another stick from a different rig... you appear to have plenty lol

Both good suggestions guys...
1) I tried this two days ago but forgot to mention but yes, ran the 2550k at 2.0ghz and it passed very high IBT.

2) I ran the AsRock windows based flash utility and updated the board to the latest bios.

Not sure which order I did this in, but both tests were done yes. The Thermaltake TR2 was capable of getting my old 3570k to 4.5Ghz at 1.4v (leaky chip) and my Phenom 2 to 4.0Ghz all prime 95 stable for hours on end so I think its more than enough for this testing. I mainly replaced the TR2 because I was scared of it after my Xeon's UD3H mobo's PCIE x16 slot stopped working. Everything runs cool in the case, its open air basically.

Mussels · Sep 10, 2013

well crap, i dont know. i'd still be suggesting PSU...

does IBT/linpack still crash the system with a lower power draw graphics card? does a 3D test like furmark cause the crashing? is the motherboard rated for that high a wattage CPU?

Vario · Sep 10, 2013

Mussels said:
well crap, i dont know. i'd still be suggesting PSU...

does IBT/linpack still crash the system with a lower power draw graphics card? does a 3D test like furmark cause the crashing? is the motherboard rated for that high a wattage CPU?

Should I test the Silverstone for this first? I have a Radeon 5450 I can put in.

I haven't tested the GPU's load, only CPU load. Also the 8 Pin EPS is split into 2x4 pins on the Silverstone and that was kind of bizzare, had to make sure both were seated securely in the 8 pin slot and they appeared to be every time I've done it.

The Motherboard is a 6+2 powerphase Z77, people have achieved very excellent overclocking results on it. I think the VRMs are defective on this mobo, thats my hunch.

BarbaricSoul · Sep 10, 2013

I'm going to say it's the motherboard. It's not the PSU, changing the PSU didn't solve the problem. Would you be willing to transfer everything, PSU and hard drive included to the Z77 Gigabyte board you have and run the test? If you do that and get no errors, it's definitely a problem with the AsRock board. RMA time.

Vario · Sep 10, 2013

BarbaricSoul said:
I'm going to say it's the motherboard. It's not the PSU, changing the PSU didn't solve the problem. Would you be willing to transfer everything, PSU and hard drive included to the Z77 Gigabyte board you have and run the test? If you do that and get no errors, it's definitely a problem with the AsRock board. RMA time.

I'll transfer the PSU, HD, and Ram. Not gonna unbolt my Phanteks again, too much work

Is there a risk that IF it is the Silverstone PSU, it could fry my gigabyte?

Mussels · Sep 10, 2013

Vario said:
I'll transfer the PSU, HD, and Ram. Not gonna unbolt my Phanteks again, too much work Is there a risk that IF it is the Silverstone PSU, it could fry my gigabyte?

it hasnt fried the first hardware, so i'd say not.

de.das.dude · Sep 10, 2013

might just be thermal throttling?

BarbaricSoul · Sep 10, 2013

Vario said:
I'll transfer the PSU, HD, and Ram. Not gonna unbolt my Phanteks again, too much work Is there a risk that IF it is the Silverstone PSU, it could fry my gigabyte?

Ok, but to be fully sure, you're going to have to test the 2550 CPU also. A successful run with it will prove a problem with the board. Without a successful run, you can't 100% rule out a possible problem with the CPU (it is unlikely though).

About the Silverstone, like Mussels said, it hasn't fried anything yet.

de.das.dude said:
might just be thermal throttling?

He's only hitting 60'c at load.

Vario · Sep 10, 2013

I'll put the 1333 Ram in my Cosmos and run memtest for 3 hours. While thats running, Ipull put the silverstone in the 430 and run the phenom 2 at intel burn test max 2 hours. (Removing the 4.0ghz overclock on the phenom of course UEFI Default).

If both pass then its the mobo.

Vario · Sep 10, 2013

So far the xms3 ram sticks failed memtest in the cosmos after 20 mins. Hoping its the ram and not the dimm slot so i moved the dimms to the other 2 slots and and memtesting again, but since its random who knows. After that I'll test the hyper x but thats another story.

But, reinstalling the silverstone PSU in the wood box, it still crashed with the hyper X ram so thats probably not the root. Also tried the HD5450 gpu and it still crashed with the hyper x. I tried moving the hyper x ram and it still crashed.

Still need to test the silverstone in the phenomII.

After that, I am RMA'ing the mobo and probably buying new ram / isolating which stick of xms3 sucks and maybe running one stick throwing other away.

Glad to have 3 computers and 4 power supplies within 4 feet of each other.

thebluebumblebee · Sep 10, 2013

Vario said:
Glad to have 3 computers and 4 power supplies within 4 feet of each other.

That's almost quote worthy. :laugh:

Question: Is the RAM on the approved list for the motherboard?

shovenose · Sep 10, 2013

Corsair RAM Sucks - don't be surprised it doesn't work.

Frick · Sep 10, 2013

shovenose said:
Corsair RAM Sucks - don't be surprised it doesn't work.

No they don't. All memory can fail.

Fourstaff · Sep 10, 2013

shovenose said:
Corsair RAM Sucks - don't be surprised it doesn't work.

Never had any problems with Corsair RAM, and RMA from them is usually painless (from what I have heard, never had a need to). Why would you think Corsair RAM sucks?

Vario · Sep 10, 2013

thebluebumblebee said:
That's almost quote worthy.

Question: Is the RAM on the approved list for the motherboard?

The ram isn't but the same issue occurs with the hyper x which is (part # matches AsRock data sheet http://www.asrock.com/mb/Intel/Z77E-ITX/?cat=Memory)

System Name	Computer of Theseus
Processor	Intel i9-12900KS: 50x Pcore multi @ 1.18Vcore (target 1.275V -100mv offset)
Motherboard	EVGA Z690 Classified
Cooling	Noctua NH-D15S, 2xThermalRight TY-143, 4xNoctua NF-A12x25,3xNF-A12x15, 2xAquacomputer Splitty9Active
Memory	G-Skill Trident Z5 (32GB) DDR5-6000 C36 F5-6000J3636F16GX2-TZ5RK
Video Card(s)	EVGA Geforce 3060 XC Black Gaming 12GB
Storage	1x Samsung 970 Pro 512GB NVMe (OS), 2x Samsung 970 Evo Plus 2TB (data 1 and 2), ASUS BW-16D1HT
Display(s)	Dell S3220DGF 32" 2560x1440 165Hz Primary, Dell P2017H 19.5" 1600x900 Secondary, Ergotron LX arms.
Case	Lian Li O11 Air Mini
Audio Device(s)	Audiotechnica ATR2100X-USB, El Gato Wave XLR Mic Preamp, ATH M50X Headphones, Behringer 302USB Mixer
Power Supply	Super Flower Leadex Platinum SE 1000W 80+ Platinum White
Mouse	Zowie EC3-C
Keyboard	Vortex Multix 87 Winter TKL (Gateron G Pro Yellow)
Software	Win 10 LTSC 21H2

System Name	Orange! // ItchyHands
Processor	3570K // 10400F
Motherboard	ASRock z77 Extreme4 // TUF Gaming B460M-Plus
Cooling	Stock // Stock
Memory	2x4Gb 1600Mhz CL9 Corsair XMS3 // 2x8Gb 3200 Mhz XPG D41
Video Card(s)	Sapphire Nitro+ RX 570 // Asus TUF RTX 2070
Storage	Samsung 840 250Gb // SX8200 480GB
Display(s)	LG 22EA53VQ // Philips 275M QHD
Case	NZXT Phantom 410 Black/Orange // Tecware Forge M
Power Supply	Corsair CXM500w // CM MWE 600w

System Name	Computer of Theseus
Processor	Intel i9-12900KS: 50x Pcore multi @ 1.18Vcore (target 1.275V -100mv offset)
Motherboard	EVGA Z690 Classified
Cooling	Noctua NH-D15S, 2xThermalRight TY-143, 4xNoctua NF-A12x25,3xNF-A12x15, 2xAquacomputer Splitty9Active
Memory	G-Skill Trident Z5 (32GB) DDR5-6000 C36 F5-6000J3636F16GX2-TZ5RK
Video Card(s)	EVGA Geforce 3060 XC Black Gaming 12GB
Storage	1x Samsung 970 Pro 512GB NVMe (OS), 2x Samsung 970 Evo Plus 2TB (data 1 and 2), ASUS BW-16D1HT
Display(s)	Dell S3220DGF 32" 2560x1440 165Hz Primary, Dell P2017H 19.5" 1600x900 Secondary, Ergotron LX arms.
Case	Lian Li O11 Air Mini
Audio Device(s)	Audiotechnica ATR2100X-USB, El Gato Wave XLR Mic Preamp, ATH M50X Headphones, Behringer 302USB Mixer
Power Supply	Super Flower Leadex Platinum SE 1000W 80+ Platinum White
Mouse	Zowie EC3-C
Keyboard	Vortex Multix 87 Winter TKL (Gateron G Pro Yellow)
Software	Win 10 LTSC 21H2

System Name	Orange! // ItchyHands
Processor	3570K // 10400F
Motherboard	ASRock z77 Extreme4 // TUF Gaming B460M-Plus
Cooling	Stock // Stock
Memory	2x4Gb 1600Mhz CL9 Corsair XMS3 // 2x8Gb 3200 Mhz XPG D41
Video Card(s)	Sapphire Nitro+ RX 570 // Asus TUF RTX 2070
Storage	Samsung 840 250Gb // SX8200 480GB
Display(s)	LG 22EA53VQ // Philips 275M QHD
Case	NZXT Phantom 410 Black/Orange // Tecware Forge M
Power Supply	Corsair CXM500w // CM MWE 600w

System Name	"IBT 10x Maximum Stable"
Processor	Intel i5 4690K @ 4.6GHz -> 100xx46 - 1.296v
Motherboard	MSI MPower Z97
Cooling	Corsair H100i + 2x Corsair "HP Edition" SP120's
Memory	4x4GB Corsair Vengence Pro 2400mhz @ 2400MHz 10-11-12-31-1T - 1.66v
Video Card(s)	MSI Gaming GTX970 4GB @ 1314 Core/1973 Mem/1515 Boost
Storage	Kingston 3K 120GB SSD + Western Digital 'Green' 2TB + Samsung Spinpoint F3 1TB
Display(s)	Iiyama Prolite X2377HDS 23" IPS
Case	Corsair Carbide 300R
Audio Device(s)	Rotel RA-04/Cambridge Audio Azur 540R + B&W DM302/Cerwin Vega AT12 / Sony MDR-XB700 & FiiO E5
Power Supply	EVGA NEX650G + Silverstone Extensions
Mouse	Always failing me....
Keyboard	Endlessly broken.....
Software	Windoze 7 Pro 64-bit/Windoze 10 Pro
Benchmark Scores	I had some of these once upon a time? Old age has seen me misplace them....

Computer turns off with high CPU load Apps!

Vario

Fourstaff

Moderator

Vario

Fourstaff

Moderator

XL-R8R

Vario

Vario

Mussels

Freshwater Moderator

suraswami

XL-R8R

Vario

Mussels

Freshwater Moderator

Vario

BarbaricSoul

Vario

Mussels

Freshwater Moderator

de.das.dude

Pro Indian Modder

BarbaricSoul

Vario

Vario

thebluebumblebee

shovenose

Frick

Fishfaced Nincompoop

Fourstaff

Moderator

Vario

System Name	Rainbow Sparkles (Power efficient, <350W gaming load)
Processor	Ryzen R7 5800x3D (Undervolted, 4.45GHz all core)
Motherboard	Asus x570-F (BIOS Modded)
Cooling	Alphacool Apex UV - Alphacool Eisblock XPX Aurora + EK Quantum ARGB 3090 w/ active backplate
Memory	2x32GB DDR4 3600 Corsair Vengeance RGB @3866 C18-22-22-22-42 TRFC704 (1.4V Hynix MJR - SoC 1.15V)
Video Card(s)	Galax RTX 3090 SG 24GB: Underclocked to 1700Mhz 0.750v (375W down to 250W))
Storage	2TB WD SN850 NVME + 1TB Sasmsung 970 Pro NVME + 1TB Intel 6000P NVME USB 3.2
Display(s)	Phillips 32 32M1N5800A (4k144), LG 32" (4K60) \| Gigabyte G32QC (2k165) \| Phillips 328m6fjrmb (2K144)
Case	Fractal Design R6
Audio Device(s)	Logitech G560 \| Corsair Void pro RGB \|Blue Yeti mic
Power Supply	Fractal Ion+ 2 860W (Platinum) (This thing is God-tier. Silent and TINY)
Mouse	Logitech G Pro wireless + Steelseries Prisma XL
Keyboard	Razer Huntsman TE ( Sexy white keycaps)
VR HMD	Oculus Rift S + Quest 2
Software	Windows 11 pro x64 (Yes, it's genuinely a good OS) OpenRGB - ditch the branded bloatware!
Benchmark Scores	Nyooom.

System Name	---
Processor	FX 8350 @ 4.00 Ghz with 1.28v
Motherboard	Gigabyte 990FX-UD3 v4.0, Hacked Bios F4.x
Cooling	Silenx 4 pipe Tower cooler + 2 x Cougar 120mm fan, 3 x 120mm, 1 x 200 mm Red LED fan
Memory	Kingston HyperX DDR3 1866 16GB + Patriot Memory DDR3 1866 16GB
Video Card(s)	Asus R9 290 OC @ GPU - 1050, MEM - 1300
Storage	Inland 256GB PCIe NVMe SSD for OS, WDC Black - 2TB + 1TB Storage, Inland 480GB SSD - Games
Display(s)	3 x 1080P LCDs - Acer 25" + Acer 23" + HP 23"
Case	AeroCool XPredator X3
Audio Device(s)	Built-in Realtek
Power Supply	Corsair HX1000 Modular
Software	Windows 10 Pro 64 bit

System Name	Barb's Domain
Processor	i9 10850k 5.1GHz all cores
Motherboard	MSI MPG Z490 GAMING EDGE WIFI
Cooling	Deep Cool Assassin III
Memory	2*16gig Corsair LPX DDR4 3200
Video Card(s)	RTX 4080 FE
Storage	500gb Samsung 980 Pro M2 SSD, 500GB WD Blue SATA SSD, 2TB Seagate Hybrid SSHD
Display(s)	Dell - S3222DGM 32" 2k Curved/ASUS VP28UQG 28" 4K (ran at 2k), Sanyo 75" 4k TV
Case	SilverStone Fortress FT04
Audio Device(s)	Bose Companion II speakers, Corsair - HS70 PRO headphones
Power Supply	Corsair RM850x (2021)
Mouse	Logitech G502
Keyboard	Logitech Orion Spectrum G910
VR HMD	Oculus Quest 2
Software	Windows 10 Pro 64 bit
Benchmark Scores	https://www.3dmark.com/spy/34962882

System Name	Monke \| Work Thinkpad\| Old Monke
Processor	Ryzen 5600X \| Ryzen 5500U \| FX8320
Motherboard	ASRock B550 Extreme4 \| ? \| Asrock 990FX Extreme 4
Cooling	240mm Rad \| Not needed \| hyper 212 EVO
Memory	2x16GB DDR4 3600 Corsair RGB \| 16 GB DDR4 3600 \| 16GB DDR3 1600
Video Card(s)	Sapphire Pulse RX6700XT 12GB \| Vega 8 \| Sapphire Pulse RX580 8GB
Storage	Samsung 980 nvme (Primary) \| some samsung SSD
Display(s)	Dell 2723DS \| Some 14" 1080p 98%sRGB IPS \| Dell 2240L
Case	Ant Esports Tempered case \| Thinkpad \| Antec
Audio Device(s)	Logitech Z333 \| Jabra corpo stuff
Power Supply	Corsair RM750e \| not needed \| Corsair GS 600
Mouse	Logitech G400 \| nipple
Keyboard	Logitech G213 \| stock kb is awesome \| Logitech K230
VR HMD	;_;
Software	Windows 10 Professional x3
Benchmark Scores	There are no marks on my bench

System Name	Main/DC
Processor	i7-3770K/i7-2600K
Motherboard	MSI Z77A-GD55/GA-P67A-UD4-B3
Cooling	Phanteks PH-TC14CS/H80
Memory	Crucial Ballistix Sport 16GB (2 x 8GB) LP /4GB Kingston DDR3 1600
Video Card(s)	Asus GTX 660 Ti/MSI HD7770
Storage	Crucial MX100 256GB/120GB Samsung 830 & Seagate 2TB(died)
Display(s)	Asus 24' LED/Samsung SyncMaster B1940
Case	P100/Antec P280 It's huge!
Audio Device(s)	on board
Power Supply	SeaSonic SS-660XP2/Seasonic SS-760XP2
Software	Win 7 Home Premiun 64 Bit

System Name	Sierra ~ Server
Processor	Core i5-11600K ~ Core i3-12100
Motherboard	Asus Prime B560M-A AC ~ MSI PRO B760M-P
Cooling	CM 212 Black RGB Edition ~ Intel Stock Cooler
Memory	64GB (2x 32GB) DDR4-3600 ~ 32GB (4x 8GB) DDR4-3200
Video Card(s)	XFX Radeon RX 6950 XT ~ EVGA GeForce GTX 970
Storage	4TB Samsung 990 Pro with Heatsink NVMe SSD ~ 2TB Kingston NV1 NVMe SSD + 500GB WD Blue SATA SSD
Display(s)	2x Dell S2721QS 4K 60Hz ~ N/A
Case	Asus Prime AP201 - Open Frame Chassis
Power Supply	Thermaltake GF1 850W ~ Thermaltake Smart 500W
Software	Windows 11 Pro ~ Proxmox VE
Benchmark Scores	Laptops: Dell Latitude E7270, Dell Latitude 14 Rugged 5420.

System Name	Black MC in Tokyo
Processor	Ryzen 5 5600
Motherboard	Asrock B450M-HDV
Cooling	Be Quiet! Pure Rock 2
Memory	2 x 16GB Kingston Fury 3400mhz
Video Card(s)	XFX 6950XT Speedster MERC 319
Storage	Kingston A400 240GB \| WD Black SN750 2TB \|WD Blue 1TB x 2 \| Toshiba P300 2TB \| Seagate Expansion 8TB
Display(s)	Samsung U32J590U 4K + BenQ GL2450HT 1080p
Case	Fractal Design Define R4
Audio Device(s)	Line6 UX1 + some headphones, Nektar SE61 keyboard
Power Supply	Corsair RM850x v3
Mouse	Logitech G602
Keyboard	Cherry MX Board 1.0 TKL Brown
VR HMD	Acer Mixed Reality Headset
Software	Windows 10 Pro
Benchmark Scores	Rimworld 4K ready!