Alright guys, I need help, Cant Boot with USB PCI card installed

ZoneDymo · Jun 5, 2014

Ok please read it all, specs are on my profile, here is the problem:

I bought an USB 3.0 expansion card, this one :
http://www.conrad.com/medias/global/ce/9000_9999/9800/9860/9868/986823_LB_00_FB.EPS_1000.jpg

Its PCI and uses NEC usb 3.0 ports and is accourding to documentation compatible with Windows XP,Vista and 7 32bit and 64bit

The card works, I tested it with an older PC that runs windows 7 pro 32bit and the pc starts up and the card gets detected, no problem what so ever.

Now on my newer PC I cant even get into the bios with the card in the system.
The PC starts up and stays on but the bios never comes up and the leds on my Keyboard (PS-2 connected) and Mouse (USB connected) do not turn on, indicating they are not working.
The fans all spin though.

Now I have googled and googled but I cant seem to find anything so I turn to you guys as a pretty much final effort.

Here is what I tried:

- I unhooked all HDD's, removed my extra video card and capture card so that the bare minimum is connected and still it does not do anything (I did this to make sure there is not driver issue in windows (again its not even going to the bios)).
- I tried all 3 PCI slots to no effect.
- I tried a different PCI device (namely my Creative X-Fi extreme music soundcard) and it starts up with no problem)
- I tried in the serial port menu in my bios (getting there obviously with the card removed) all 4 available IRQ settings to no effect
- I tried disabling the Serial Ports to no effect
- I tried disabling the build in USB 3.0 controller (for the 2 usb 3.0 ports already on my motherboard) to no effect.

- I have power going to the card always (even though that should not matter as the card would only indicate there is a problem in windows with that)

soooooo yeah, any suggestions would be great because im pretty much out of ideas.

FreedomEclipse · Jun 5, 2014

maybe the chipset on the card itself is incompatible with the motherboard.

I know it sounds strange but occasionally or even rarely you do come across hardware that you either need a bios/firmware update to make compatible. This can happen with RAM, graphic cards, CPUs or pretty much any add-in card.

Arjai · Jun 5, 2014

OK, you have the D124N-0A.

You need the D124N-0B.

Sorry, bad joke.

:ohwell:

Frick · Jun 5, 2014

FreedomEclipse said:
maybe the chipset on the card itself is incompatible with the motherboard.

I would make that bet too at this point.

95Viper · Jun 6, 2014

ZoneDymo said:
soooooo yeah, any suggestions would be great because im pretty much out of ideas.

Really, don't know why that card is not working in the MB... I had a RocketRaid card, one time, and that card would work fine in one system and lock up the BIOS in another... just like yours, it would boot into windows, but, not the bios.
Got a replacement from the company and never had trouble after that. Never did figure why the newer system did not like that card.
I don't know what chipset of the card is; but, the first version of the Renesas/NEC chipset needed a few firmware updates to get the bugs out.

However, why are you using the card when the MB has USB 3.0 built-in?

You can connect what you have now to a hub (powered if needed), if you need more connection for devices; and, hubs come in all sizes, shapes, colors, etc..

If you don't want to use a hub or hubs; then, send that card back and get one with an ASMedia chip on it.
Could be that Renesas/NEC chip ain't playing nice with the on-board ASMedia.

ZoneDymo · Jun 7, 2014

Right so I guess ill send it back then

I wanted it for the most to see if it could fix a problem I was having with some USB devices but I guess ill just stick it out untill a new pc upgrade.

Thanks all.

System Name	Cyberline
Processor	Intel Core i7 2600k -> 12600k
Motherboard	Asus P8P67 LE Rev 3.0 -> Gigabyte Z690 Auros Elite DDR4
Cooling	Tuniq Tower 120 -> Custom Watercoolingloop
Memory	Corsair (4x2) 8gb 1600mhz -> Crucial (8x2) 16gb 3600mhz
Video Card(s)	AMD RX480 -> ... nope still the same :'(
Storage	Samsung 750 Evo 250gb SSD + WD 1tb x 2 + WD 2tb -> 2tb MVMe SSD
Display(s)	Philips 32inch LPF5605H (television) -> Dell S3220DGF
Case	antec 600 -> Thermaltake Tenor HTCP case
Audio Device(s)	Focusrite 2i4 (USB)
Power Supply	Seasonic 620watt 80+ Platinum
Mouse	Elecom EX-G
Keyboard	Rapoo V700
Software	Windows 10 Pro 64bit

System Name	Codename: Icarus Mk.VI
Processor	Intel 8600k@Stock -- pending tuning
Motherboard	Asus ROG Strixx Z370-F
Cooling	CPU: BeQuiet! Dark Rock Pro 4 {1xCorsair ML120 Pro\|5xML140 Pro}
Memory	32GB XPG Gammix D10 {2x16GB}
Video Card(s)	ASUS Dual Radeon™ RX 6700 XT OC Edition
Storage	Samsung 970 Evo 512GB SSD (Boot)\|WD SN770 (Gaming)\|2x 3TB Toshiba DT01ACA300\|2x 2TB Crucial BX500
Display(s)	LG GP850-B
Case	Corsair 760T (White)
Audio Device(s)	Yamaha RX-V573\|Speakers: JBL Control One\|Auna 300-CN\|Wharfedale Diamond SW150
Power Supply	Corsair AX760
Mouse	Logitech G900
Keyboard	Duckyshine Dead LED(s) III
Software	Windows 10 Pro
Benchmark Scores	(ノಠ益ಠ)ノ彡┻━┻

System Name	Bay2- Lowerbay/ HP 3770/T3500-2+T3500-3+T3500-4/ Opti-Con/Orange/White/Grey
Processor	i3 2120's/ i7 3770/ x5670's/ i5 2400/Ryzen 2700/Ryzen 2700/R7 3700x
Motherboard	HP UltraSlim's/ HP mid size/ Dell T3500 workstation's/ Dell 390/B450 AorusM/B450 AorusM/B550 AorusM
Cooling	All stock coolers/Grey has an H-60
Memory	2GB/ 4GB/ 12 GB 3 chan/ 4GB sammy/T-Force 16GB 3200/XPG 16GB 3000/Ballistic 3600 16GB
Video Card(s)	HD2000's/ HD 2000/ 1 MSI GT710,2x MSI R7 240's/ HD4000/ Red Dragon 580/Sapphire 580/Sapphire 580
Storage	?HDD's/ 500 GB-er's/ 500 GB/2.5 Samsung 500GB HDD+WD Black 1TB/ WD Black 500GB M.2/Corsair MP600 M.2
Display(s)	1920x1080/ ViewSonic VX24568 between the rest/1080p TV-Grey
Case	HP 8200 UltraSlim's/ HP 8200 mid tower/Dell T3500's/ Dell 390/SilverStone Kublai KL06/NZXT H510 W x2
Audio Device(s)	Sonic Master/ onboard's/ Beeper's!
Power Supply	19.5 volt bricks/ Dell PSU/ 525W sumptin/ same/Seasonic 750 80+Gold/EVGA 500 80+/Antec 650 80+Gold
Mouse	cheap GigaWire930, CMStorm Havoc + Logitech M510 wireless/iGear usb x2/MX 900 wireless kit 4 Grey
Keyboard	Dynex, 2 no name, SYX and a Logitech. All full sized and USB. MX900 kit for Grey
Software	Mint 18 Sylvia/ Opti-Con Mint KDE/ T3500's on Kubuntu/HP 3770 is Win 10/Win 10 Pro/Win 10 Pro/Win10
Benchmark Scores	World Community Grid is my benchmark!!

System Name	Black MC in Tokyo
Processor	Ryzen 5 5600
Motherboard	Asrock B450M-HDV
Cooling	Be Quiet! Pure Rock 2
Memory	2 x 16GB Kingston Fury 3400mhz
Video Card(s)	XFX 6950XT Speedster MERC 319
Storage	Kingston A400 240GB \| WD Black SN750 2TB \|WD Blue 1TB x 2 \| Toshiba P300 2TB \| Seagate Expansion 8TB
Display(s)	Samsung U32J590U 4K + BenQ GL2450HT 1080p
Case	Fractal Design Define R4
Audio Device(s)	Line6 UX1 + some headphones, Nektar SE61 keyboard
Power Supply	Corsair RM850x v3
Mouse	Logitech G602
Keyboard	Cherry MX Board 1.0 TKL Brown
VR HMD	Acer Mixed Reality Headset
Software	Windows 10 Pro
Benchmark Scores	Rimworld 4K ready!

System Name	Cyberline
Processor	Intel Core i7 2600k -> 12600k
Motherboard	Asus P8P67 LE Rev 3.0 -> Gigabyte Z690 Auros Elite DDR4
Cooling	Tuniq Tower 120 -> Custom Watercoolingloop
Memory	Corsair (4x2) 8gb 1600mhz -> Crucial (8x2) 16gb 3600mhz
Video Card(s)	AMD RX480 -> ... nope still the same :'(
Storage	Samsung 750 Evo 250gb SSD + WD 1tb x 2 + WD 2tb -> 2tb MVMe SSD
Display(s)	Philips 32inch LPF5605H (television) -> Dell S3220DGF
Case	antec 600 -> Thermaltake Tenor HTCP case
Audio Device(s)	Focusrite 2i4 (USB)
Power Supply	Seasonic 620watt 80+ Platinum
Mouse	Elecom EX-G
Keyboard	Rapoo V700
Software	Windows 10 Pro 64bit

Alright guys, I need help, Cant Boot with USB PCI card installed

ZoneDymo

FreedomEclipse

~Technological Technocrat~

Arjai

Frick

Fishfaced Nincompoop

95Viper

Super Moderator

ZoneDymo