• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

Western Digital Black WD1002FAEX Health bad

Joined
Jun 30, 2013
Messages
81 (0.02/day)
Hi,



Yesterday I was using Defraggler from piriform to do a defrag, and I suddenly got a Disk Health: bad, and checked SMART, and all was 0, all SMART attributes was with error and bad, temperature was 0º (of course incorrect) a new disk with about 1 year and half, then I canceled the defrag and only have done a chkdsk (just chkdsk) on restart, then it took too much time, but at this time when I opened Defraggler, and I checked the Disk Health: good, also all SMART attributes was right.



It was a bug?



I think so because I was running Norton 360 Scheduled malware search and Defraggler simultaneously.



Then I put the WD diagnostic tool running, and done a quick test and extended test and I got all tests OK and passed.



Well, I let you 7 screenshots and please analyze this and say me if all is ok, and if all SMART attributes are there and OK or is someone attribute missing, or I should take it to warranty.



Defraggler:



http://gyazo.com/78937a5bc2f33ecc6ffb120cf58918ac.png



http://gyazo.com/2d5edfd7ecd060ebb389ecc533787733.png



Speccy:



http://gyazo.com/8c53fc81cf0dde9248f3fe822b2b68ff.png



http://gyazo.com/58ac447cdba7f2a045d24cccf1cfaf6e.png



WD Diagnost tool:



http://gyazo.com/97808d7c7dd9581129a089eefbcd2426.png



HD Sentinel:



http://gyazo.com/66148ffd5a76e07f5fb2dee84bf4e42c.png



http://gyazo.com/6c751bf0385fbe4a987be3e50e4a776a.png



Thank you.
 
Joined
Apr 19, 2012
Messages
12,062 (2.77/day)
Location
Gypsyland, UK
System Name HP Omen 17
Processor i7 7700HQ
Memory 16GB 2400Mhz DDR4
Video Card(s) GTX 1060
Storage Samsung SM961 256GB + HGST 1TB
Display(s) 1080p IPS G-SYNC 75Hz
Audio Device(s) Bang & Olufsen
Power Supply 230W
Mouse Roccat Kone XTD+
Software Win 10 Pro
Don't use Norton.
Uninstall Norton.
Never speak of Norton again.

Problem solved.
 
Joined
May 3, 2010
Messages
1,086 (0.21/day)
Location
Essex, England
Processor Ryzen 5900X OC 5150Mhz
Motherboard Asus ROG Crosshair VIII Formula
Cooling Custom EKWB for CPU, VRM's & GPU with 2x 480mm Rads
Memory Gskill TridentZ 3600 Mhz C17
Video Card(s) Powercolor RX 6900XT Liquid Devil Ultimate
Storage Samsung 970 Evo Plus 2TB x 2 Raid0
Display(s) MSI Optix MAG272CQR 27 1440p x2
Case Corsair 1000D
Audio Device(s) onboard 7.1 HD Audio
Power Supply Seasonic PRIME Ultra 1300w PSU
Mouse Logitech G300s
Keyboard Logitech G19s
Software Windows 10 64Bit
Benchmark Scores R20 : 9329 Timespy: 21455
Don't use Norton.
Uninstall Norton.
Never speak of Norton again.

Problem solved.

This. As for HDD utilities try HD Tune
 
Joined
Apr 19, 2012
Messages
12,062 (2.77/day)
Location
Gypsyland, UK
System Name HP Omen 17
Processor i7 7700HQ
Memory 16GB 2400Mhz DDR4
Video Card(s) GTX 1060
Storage Samsung SM961 256GB + HGST 1TB
Display(s) 1080p IPS G-SYNC 75Hz
Audio Device(s) Bang & Olufsen
Power Supply 230W
Mouse Roccat Kone XTD+
Software Win 10 Pro
Joined
Jan 29, 2012
Messages
6,401 (1.44/day)
Location
Florida
System Name natr0n-PC
Processor Ryzen 5950x/5600x
Motherboard B450 AORUS M
Cooling EK AIO - 6 fan action
Memory Patriot - Viper Steel DDR4 (B-Die)(4x8GB)
Video Card(s) EVGA 3070ti FTW
Storage Various
Display(s) PIXIO IPS 240Hz 1080P
Case Thermaltake Level 20 VT
Audio Device(s) LOXJIE D10 + Kinter Amp + 6 Bookshelf Speakers Sony+JVC+Sony
Power Supply Super Flower Leadex III ARGB 80+ Gold 650W
Software XP/7/8.1/10
Benchmark Scores http://valid.x86.fr/79kuh6
Joined
Apr 19, 2012
Messages
12,062 (2.77/day)
Location
Gypsyland, UK
System Name HP Omen 17
Processor i7 7700HQ
Memory 16GB 2400Mhz DDR4
Video Card(s) GTX 1060
Storage Samsung SM961 256GB + HGST 1TB
Display(s) 1080p IPS G-SYNC 75Hz
Audio Device(s) Bang & Olufsen
Power Supply 230W
Mouse Roccat Kone XTD+
Software Win 10 Pro
Joined
Apr 19, 2012
Messages
12,062 (2.77/day)
Location
Gypsyland, UK
System Name HP Omen 17
Processor i7 7700HQ
Memory 16GB 2400Mhz DDR4
Video Card(s) GTX 1060
Storage Samsung SM961 256GB + HGST 1TB
Display(s) 1080p IPS G-SYNC 75Hz
Audio Device(s) Bang & Olufsen
Power Supply 230W
Mouse Roccat Kone XTD+
Software Win 10 Pro
I've downloaded this:


Shizuku Edition [Ultimate] ZIP EDITION, it's ok?

Probably, I have no idea, I just use the plain simple version without any crazy themes
 
Joined
Apr 19, 2012
Messages
12,062 (2.77/day)
Location
Gypsyland, UK
System Name HP Omen 17
Processor i7 7700HQ
Memory 16GB 2400Mhz DDR4
Video Card(s) GTX 1060
Storage Samsung SM961 256GB + HGST 1TB
Display(s) 1080p IPS G-SYNC 75Hz
Audio Device(s) Bang & Olufsen
Power Supply 230W
Mouse Roccat Kone XTD+
Software Win 10 Pro
Joined
Jun 30, 2013
Messages
81 (0.02/day)
Looks perfectly servicable if you ask me. I wouldn't worry about it too much. 200 Reallocated sectors is a sign of old age, but other than that I'd be happy running that in my machine. Let us know if it flips the f*** out again, then it might be time to replace.
The disk only have one year, it's in warranty.
 
Joined
May 3, 2010
Messages
1,086 (0.21/day)
Location
Essex, England
Processor Ryzen 5900X OC 5150Mhz
Motherboard Asus ROG Crosshair VIII Formula
Cooling Custom EKWB for CPU, VRM's & GPU with 2x 480mm Rads
Memory Gskill TridentZ 3600 Mhz C17
Video Card(s) Powercolor RX 6900XT Liquid Devil Ultimate
Storage Samsung 970 Evo Plus 2TB x 2 Raid0
Display(s) MSI Optix MAG272CQR 27 1440p x2
Case Corsair 1000D
Audio Device(s) onboard 7.1 HD Audio
Power Supply Seasonic PRIME Ultra 1300w PSU
Mouse Logitech G300s
Keyboard Logitech G19s
Software Windows 10 64Bit
Benchmark Scores R20 : 9329 Timespy: 21455
What does HDD tune say

I've never used the software you're using and from the looks of it I wouldn't . Lools a bit crap
 
Joined
May 3, 2010
Messages
1,086 (0.21/day)
Location
Essex, England
Processor Ryzen 5900X OC 5150Mhz
Motherboard Asus ROG Crosshair VIII Formula
Cooling Custom EKWB for CPU, VRM's & GPU with 2x 480mm Rads
Memory Gskill TridentZ 3600 Mhz C17
Video Card(s) Powercolor RX 6900XT Liquid Devil Ultimate
Storage Samsung 970 Evo Plus 2TB x 2 Raid0
Display(s) MSI Optix MAG272CQR 27 1440p x2
Case Corsair 1000D
Audio Device(s) onboard 7.1 HD Audio
Power Supply Seasonic PRIME Ultra 1300w PSU
Mouse Logitech G300s
Keyboard Logitech G19s
Software Windows 10 64Bit
Benchmark Scores R20 : 9329 Timespy: 21455

Aquinus

Resident Wat-man
Joined
Jan 28, 2012
Messages
13,147 (2.96/day)
Location
Concord, NH, USA
System Name Apollo
Processor Intel Core i9 9880H
Motherboard Some proprietary Apple thing.
Memory 64GB DDR4-2667
Video Card(s) AMD Radeon Pro 5600M, 8GB HBM2
Storage 1TB Apple NVMe, 4TB External
Display(s) Laptop @ 3072x1920 + 2x LG 5k Ultrafine TB3 displays
Case MacBook Pro (16", 2019)
Audio Device(s) AirPods Pro, Sennheiser HD 380s w/ FIIO Alpen 2, or Logitech 2.1 Speakers
Power Supply 96w Power Adapter
Mouse Logitech MX Master 3
Keyboard Logitech G915, GL Clicky
Software MacOS 12.1
Perfect. Nothing wrong with it. If it really was having issues either the (pending)reallocated sector, raw write error, or UDMA Read error count would be going up. That drive looks like it's in good health from that screenshot. I would maintain a backup (like you should be anyways,) and not worry about it unless SMART changes. If you really are paranoid, run an extended SMART test which will take several hours, but if there is a problem, it will find it.

Looks perfectly servicable if you ask me. I wouldn't worry about it too much. 200 Reallocated sectors is a sign of old age, but other than that I'd be happy running that in my machine. Let us know if it flips the f*** out again, then it might be time to replace.

That's the "default value". Notice how the raw value for it is zero. He doesn't actually have any reallocated sectors according to that. Drive is in perfect health. CrystalDiskInfo is misleading as is doesn't properly read the "Current" values in this table.

Edit: Example, the temperature "current" says over 100, but the raw value is hex 0x2A which is the integer value "42" which makes much more sense for a temperature. Also note how 0x2A (42) also matches the temperature in CrystalDiskMark.
 
Joined
Jun 30, 2013
Messages
81 (0.02/day)
Perfect. Nothing wrong with it. If it really was having issues either the (pending)reallocated sector, raw write error, or UDMA Read error count would be going up. That drive looks like it's in good health from that screenshot. I would maintain a backup (like you should be anyways,) and not worry about it unless SMART changes. If you really are paranoid, run an extended SMART test which will take several hours, but if there is a problem, it will find it.



That's the "default value". Notice how the raw value for it is zero. He doesn't actually have any reallocated sectors according to that. Drive is in perfect health. CrystalDiskInfo is misleading as is doesn't properly read the "Current" values in this table.
Extended test was done by WD Diagnose tool.

http://i.gyazo.com/97808d7c7dd9581129a089eefbcd2426.png
 

Aquinus

Resident Wat-man
Joined
Jan 28, 2012
Messages
13,147 (2.96/day)
Location
Concord, NH, USA
System Name Apollo
Processor Intel Core i9 9880H
Motherboard Some proprietary Apple thing.
Memory 64GB DDR4-2667
Video Card(s) AMD Radeon Pro 5600M, 8GB HBM2
Storage 1TB Apple NVMe, 4TB External
Display(s) Laptop @ 3072x1920 + 2x LG 5k Ultrafine TB3 displays
Case MacBook Pro (16", 2019)
Audio Device(s) AirPods Pro, Sennheiser HD 380s w/ FIIO Alpen 2, or Logitech 2.1 Speakers
Power Supply 96w Power Adapter
Mouse Logitech MX Master 3
Keyboard Logitech G915, GL Clicky
Software MacOS 12.1
Your drive is 100% A-okay. Looks like all of my FAEX drives in my RAID-5, all of which are in perfect working order. HDD Regen is complaining about Allocated Sector Count being zero, which is a good thing. It's a bad application. It's also complaining about spin up time which is also relatively normal.
 
Top