80246002 Error from windows update

Sir B. Fannybottom · Aug 28, 2014

Every time I attempt to check for new windows updates, I get the error "Windows could not search for updates" and the error code 80246002. I've searched online quite a bit and only found a few links to Microsoft FixIts, and some commands you could run in attempt to clear it. I've attempted to simply reinstall windows, but even with a fresh copy I still have this error. Does anyone know anything at all that could help?

FreedomEclipse · Aug 28, 2014

First & most important question..... Is your copy of windows Legit?

If it is legit and you have an installation disc, the files on it might be corrupt - I know it sounds crazy but Its happened to me before.

It might be worth trying to get an official ISO from technet & installing it to see if that fixes the problem.

kenkickr · Aug 28, 2014

I've received this and 99% of the time if I turn off auto updates then turn it back on I get updates again. Generally I see the problem when SP1 on 7 isn't installed if that is the OS your getting this on.

Kursah · Aug 28, 2014

I've seen this issue before and I believe that some times it was attributed to something corrupted with the OS. Have you ran CHKDSK C: /F, restarted let it run (or some similar command in CMD) and then SFC /scannow after that to ensure you had no corrupted files.

I also believe that it's a connection error, so try to ping and tracert to Microsoft and ensure that you are getting there.

As mentioned, if your copy is not legit. Try turning off auto updates as well. +1 to the above suggestions.

Sir B. Fannybottom · Aug 28, 2014

FreedomEclipse said:
First & most important question..... Is your copy of windows Legit?

If it is legit and you have an installation disc, the files on it might be corrupt - I know it sounds crazy but Its happened to me before.

It might be worth trying to get an official ISO from technet & installing it to see if that fixes the problem.

It was installed using a legit disc. I'll burn a copy to my flash drive and try again after I've exhausted my options.

kenkickr said:
I've received this and 99% of the time if I turn off auto updates then turn it back on I get updates again. Generally I see the problem when SP1 on 7 isn't installed if that is the OS your getting this on.

This has not solved any problems for me unfortunately.

Kursah said:
I've seen this issue before and I believe that some times it was attributed to something corrupted with the OS. Have you ran CHKDSK C: /F, restarted let it run (or some similar command in CMD) and then SFC /scannow after that to ensure you had no corrupted files.

I also believe that it's a connection error, so try to ping and tracert to Microsoft and ensure that you are getting there.

As mentioned, if your copy is not legit. Try turning off auto updates as well. +1 to the above suggestions.

I will try this right now! Thanks for the suggestion

Frick · Aug 28, 2014

Have you run Fitit? It has solved those problems for me in the past.

Sir B. Fannybottom · Aug 28, 2014

Frick said:
Have you run Fitit? It has solved those problems for me in the past.

I have run a few different Microsoft FixIts, and they have not solved the problem, just made it take slightly longer to give me the same error

zsolt_93 · Aug 28, 2014

Is the system date correct? Yesterday a faced inability to update due to having the date set in 2013 when i first booted up my Surface pro. The next option would be installing the latest version of windows update manually from the MS site.

Sir B. Fannybottom · Aug 28, 2014

zsolt_93 said:
Is the system date correct? Yesterday a faced inability to update due to having the date set in 2013 when i first booted up my Surface pro. The next option would be installing the latest version of windows update manually from the MS site.

That was the first thing I thought of doing. Time is synced with Microsoft's servers

Mindweaver · Aug 28, 2014

Are you having this problem on one of the Windows 7 machines in your spec's or is it a different machine?

OneMoar · Aug 28, 2014

http://support.microsoft.com/kb/958056
come on people google is your friend
also legit copy or other wise has nothing todo with the op's problem don't be silly

Sir B. Fannybottom · Aug 28, 2014

Mindweaver said:
Are you having this problem on one of the Windows 7 machines in your spec's or is it a different machine?

It is the Sexyvanillafreshness rig.

OneMoar said:
http://support.microsoft.com/kb/958056
come on people google is your friend
also legit copy or other wise has nothing todo with the op's problem don't be silly

As I have already stated in the orignal post, I have already seen that page, and it did not solve the problem.

The solution I found to this problem was to just clone a drive I had, then restore it to default settings.

Mindweaver · Aug 28, 2014

OneMoar said:
http://support.microsoft.com/kb/958056
come on people google is your friend
also legit copy or other wise has nothing todo with the op's problem don't be silly

The issue you are linking to is a Pre Windows 7 problem buddy, that's why I asked if it was one of his spec machine's to rule out that issue.

Sir B. Fannybottom said:
It is the Sexyvanillafreshness rig.
As I have already stated in the orignal post, I have already seen that page, and it did not solve the problem.
The solution I found to this problem was to just clone a drive I had, then restore it to default settings.

I don't see a Sexyvanillafreshness rig.

I'm glad you got around it. :toast:

OneMoar · Aug 28, 2014

Mindweaver said:
The issue you are linking to is a Pre Windows 7 problem buddy, that's why I asked if it was one of his spec machine's to rule out that issue.

I don't see a Sexyvanillafreshness rig. I'm glad you got around it.

actually it applies to 7 though 8.1 as well I have had it happen on my machine.

in the ops case what I think happened is that the install
completed but falsely returned a error code causing the updater to reinstall a package that wasn't really broken over and over and over .. expecting a error or broken pre-requisite

Mindweaver · Aug 28, 2014

OneMoar said:
actually it applies to 7 though 8.1 as well I have had it happen on my machine.

in the ops case what I think happened is that the install
completed but falsely returned a error code causing the updater to reinstall a package that wasn't really broken over and over and over .. expecting a error or broken pre-requisite

I don't know about that buddy, because the page you linked to doesn't have a resolution for anything higher than ConsumerOS = Vista, and ServerOS = 2008.

goriath · Aug 29, 2014

Sir B. Fannybottom said:
The solution I found to this problem was to just clone a drive I had, then restore it to default settings.

http://windowsitpro.com/windows-upd...tyBloggersNetwork+(Security+Bloggers+Network)

Everyone on the net is speaking about that (I have this issue as well)

fullinfusion · Aug 31, 2014

seems to be fixed as of yesterday for me.

System Name	The SwagMachine / The Sister
Processor	Core i5 3570K @5.2ghz 1.3V/ 1100T
Motherboard	ASUS P8Z77-V / ASUS M5A99X EVO
Cooling	Phanteks PH TC14PE / Corsair H40
Memory	M379B5273DH0-YK0 2X4GB + PVI316G213C1QK 2X4GB / 2x4GB Patriot 2133
Video Card(s)	PNY 780Ti /Windforce 7950
Storage	2xSamsung 840 EVO 250gb+WD10EZEX + WD30EZRX/ 1x WD1500 Black
Display(s)	AOC Q2963PM+Acer S200HL / Acer S200L+ LG 22LD350
Case	Fractal Define R4 / NZXT Trinity
Audio Device(s)	Asus Xonar DG / Asus Xonar DG
Power Supply	Seasonic 750X / ROSEWILL RG630-S12 630W R
Mouse	Razer Deathadder Chroma / Roccat Kone+
Keyboard	Razer Blackwidow 2013 Stealth / Roccat Isku
Software	Windows 8.1 Pro / Windows 7 Ultimate
Benchmark Scores	one time I scored a 3 on 3dmark 11

System Name	Codename: Icarus Mk.VI
Processor	Intel 8600k@Stock -- pending tuning
Motherboard	Asus ROG Strixx Z370-F
Cooling	CPU: BeQuiet! Dark Rock Pro 4 {1xCorsair ML120 Pro\|5xML140 Pro}
Memory	32GB XPG Gammix D10 {2x16GB}
Video Card(s)	ASUS Dual Radeon™ RX 6700 XT OC Edition
Storage	Samsung 970 Evo 512GB SSD (Boot)\|WD SN770 (Gaming)\|2x 3TB Toshiba DT01ACA300\|2x 2TB Crucial BX500
Display(s)	LG GP850-B
Case	Corsair 760T (White)
Audio Device(s)	Yamaha RX-V573\|Speakers: JBL Control One\|Auna 300-CN\|Wharfedale Diamond SW150
Power Supply	Corsair AX760
Mouse	Logitech G900
Keyboard	Duckyshine Dead LED(s) III
Software	Windows 10 Pro
Benchmark Scores	(ノಠ益ಠ)ノ彡┻━┻

System Name	Addison Clark
Processor	Ryzen 9 7950x3D delid
Motherboard	Asus X670E Hero
Cooling	Custom Bykski loop CPU, GPU, 2x 360 rads, and 1x 280 rad with Arctic P12 and P14 ARGB fans
Memory	G.Skill DDR5-6000 64GB CL30
Video Card(s)	Gigabyte 4090 Aorus Master
Storage	Kingston Fury 2TB and 4TB NVME
Display(s)	Samsung 57"
Case	Lian Li O11 mini
Audio Device(s)	Onboard
Power Supply	Thermaltake 1000w SFX-L
Mouse	Corsair Dark Core RGB SE
Keyboard	Corsair K95 Platnium
Software	Win 11 Pro

System Name	Kursah's Gaming Rig 2018 (2022 Upgrade) - Ryzen+ Edition \| Gaming Laptop (Lenovo Legion 5i Pro 2022)
Processor	R7 5800X @ Stock \| i7 12700H @ Stock
Motherboard	Asus ROG Strix X370-F Gaming BIOS 6203\| Legion 5i Pro NM-E231
Cooling	Noctua NH-U14S Push-Pull + NT-H1 \| Stock Cooling
Memory	TEAMGROUP T-Force Vulcan Z 32GB (2x16) DDR4 4000 @ 3600 18-20-20-42 1.35v \| 32GB DDR5 4800 (2x16)
Video Card(s)	Palit GeForce RTX 4070 JetStream 12GB \| CPU-based Intel Iris XE + RTX 3070 8GB 150W
Storage	4TB SP UD90 NVME, 960GB SATA SSD, 2TB HDD \| 1TB Samsung OEM NVME SSD + 4TB Crucial P3 Plus NVME SSD
Display(s)	Acer 28" 4K VG280K x2 \| 16" 2560x1600 built-in
Case	Corsair 600C - Stock Fans on Low \| Stock Metal/Plastic
Audio Device(s)	Aune T1 mk1 > AKG K553 Pro + JVC HA-RX 700 (Equalizer APO + PeaceUI) \| Bluetooth Earbuds (BX29)
Power Supply	EVGA 750G2 Modular + APC Back-UPS Pro 1500 \| 300W OEM (heavy use) or Lenovo Legion C135W GAN (light)
Mouse	Logitech G502 \| Logitech M330
Keyboard	HyperX Alloy Core RGB \| Built in Keyboard (Lenovo laptop KB FTW)
Software	Windows 11 Pro x64 \| Windows 11 Home x64

System Name	The SwagMachine / The Sister
Processor	Core i5 3570K @5.2ghz 1.3V/ 1100T
Motherboard	ASUS P8Z77-V / ASUS M5A99X EVO
Cooling	Phanteks PH TC14PE / Corsair H40
Memory	M379B5273DH0-YK0 2X4GB + PVI316G213C1QK 2X4GB / 2x4GB Patriot 2133
Video Card(s)	PNY 780Ti /Windforce 7950
Storage	2xSamsung 840 EVO 250gb+WD10EZEX + WD30EZRX/ 1x WD1500 Black
Display(s)	AOC Q2963PM+Acer S200HL / Acer S200L+ LG 22LD350
Case	Fractal Define R4 / NZXT Trinity
Audio Device(s)	Asus Xonar DG / Asus Xonar DG
Power Supply	Seasonic 750X / ROSEWILL RG630-S12 630W R
Mouse	Razer Deathadder Chroma / Roccat Kone+
Keyboard	Razer Blackwidow 2013 Stealth / Roccat Isku
Software	Windows 8.1 Pro / Windows 7 Ultimate
Benchmark Scores	one time I scored a 3 on 3dmark 11

80246002 Error from windows update

Sir B. Fannybottom

FreedomEclipse

~Technological Technocrat~

kenkickr

Kursah

Super Moderator

Sir B. Fannybottom

Frick

Fishfaced Nincompoop

Sir B. Fannybottom

zsolt_93

Sir B. Fannybottom

Mindweaver

Moderato®™

OneMoar

There is Always Moar

Sir B. Fannybottom

Mindweaver

Moderato®™

OneMoar

There is Always Moar

Mindweaver

Moderato®™

goriath

fullinfusion

Vanguard Beta Tester

System Name	Black MC in Tokyo
Processor	Ryzen 5 5600
Motherboard	Asrock B450M-HDV
Cooling	Be Quiet! Pure Rock 2
Memory	2 x 16GB Kingston Fury 3400mhz
Video Card(s)	XFX 6950XT Speedster MERC 319
Storage	Kingston A400 240GB \| WD Black SN750 2TB \|WD Blue 1TB x 2 \| Toshiba P300 2TB \| Seagate Expansion 8TB
Display(s)	Samsung U32J590U 4K + BenQ GL2450HT 1080p
Case	Fractal Design Define R4
Audio Device(s)	Line6 UX1 + some headphones, Nektar SE61 keyboard
Power Supply	Corsair RM850x v3
Mouse	Logitech G602
Keyboard	Cherry MX Board 1.0 TKL Brown
VR HMD	Acer Mixed Reality Headset
Software	Windows 10 Pro
Benchmark Scores	Rimworld 4K ready!

Processor	Intel Core i5 4570
Motherboard	Gigabyte GA-Z87-HD3
Cooling	Stock
Memory	8GB Kingston ValueRAM CL9 1333MHz DDR3
Video Card(s)	Gigabyte GeForce GTS450OC-1GL
Storage	1TB WD Black + 1.5TB WD Black + Kingston V300 120GB
Display(s)	T200HD
Case	Delux MZ401
Audio Device(s)	onboard
Power Supply	Enermax NAXN 500W
Software	Windows 8 Pro x64

System Name	Tower of Power / Sechs
Processor	i7 14700K / i7 5820k @ 4.5ghz
Motherboard	ASUS ROG Strix Z690-A Gaming WiFi D4 / X99S GAMING 7
Cooling	CM MasterLiquid ML360 Mirror ARGB Close-Loop AIO / CORSAIR Hydro Series H100i Extreme
Memory	CORSAIR Vengeance LPX 32GB (2 x 16GB) DDR4 3600 / G.Skill DDR4 2800 16GB 4x4GB
Video Card(s)	ASUS TUF Gaming GeForce RTX 4070 Ti / ASUS TUF Gaming GeForce RTX 3070 V2 OC Edition
Storage	4x Samsung 980 Pro 1TB M.2, 2x Crucial 1TB SSD / Samsung 870 PRO 500GB M.2
Display(s)	Samsung 32" Odyssy G5 Gaming 144hz 1440p, ViewSonic 32" 72hz 1440p / 2x ViewSonic 32" 72hz 1440p
Case	Phantek "400A" / Phanteks “Enthoo Pro series”
Audio Device(s)	Realtek ALC4080 / Azalia Realtek ALC1150
Power Supply	Corsair RM Series RM750 / Corsair CXM CX600M
Mouse	Glorious Gaming Model D Wireless / Razer DeathAdder Chroma
Keyboard	Glorious GMMK with box-white switches / Keychron K6 pro with blue swithes
VR HMD	Quest 3 (128gb) + Rift S + HTC Vive + DK1
Software	Windows 11 Pro x64 / Windows 10 Pro x64
Benchmark Scores	Yes

System Name	RPC MK2.5
Processor	Ryzen 5800x
Motherboard	Gigabyte Aorus Pro V2
Cooling	Enermax ETX-T50RGB
Memory	CL16 BL2K16G36C16U4RL 3600 1:1 micron e-die
Video Card(s)	GIGABYTE RTX 3070 Ti GAMING OC
Storage	ADATA SX8200PRO NVME 512GB, Intel 545s 500GBSSD, ADATA SU800 SSD, 3TB Spinner
Display(s)	LG Ultra Gear 32 1440p 165hz Dell 1440p 75hz
Case	Phanteks P300 /w 300A front panel conversion
Audio Device(s)	onboard
Power Supply	SeaSonic Focus+ Platinum 750W
Mouse	Kone burst Pro
Keyboard	EVGA Z15
Software	Windows 11 +startisallback

Processor	Intel Pentium4 Nw HT FSB800 3.2GHz (M0 pkg)
Motherboard	ASUS P4C800-E Deluxe
Cooling	Thermalright for VGA,CPU and M/B + Microcool
Memory	2x512MB Corsair XMSpro PC3200XL 2-2-2-5
Video Card(s)	BBA Radeon X800XL 256MB ViVO
Storage	2x80GB Hitachi DeskStar 7K80 RAID 0
Display(s)	LCD Philips 170C7FS
Case	AeroCool AeroEngineII Black
Power Supply	Lc-Power LC6550 550W Modded
Software	WindowsXP pro SP2