PC hangs when opening GPU-Z

bjayetnap · Jan 29, 2013

This rarely happens but i found it annoying and i want to fix it (hopefully). Awhile ago I'm playing Red Alert 3 for about 45 minutes - 1 hour then i closed it, and immediately opened GPU-Z to check the Video Card status, temp, usage, fan speed, etc. Then my computer hangs, mouse and keyboard is not functioning, the screen freezes and my only option is to hard reset. I experienced this 2 times already.

do you know what cause this? and how do i fix this?

My Computer Spec's

0. OS: Windows 7 Ultimate 32bit
1. CPU - Intel G620
2. Motherboard: - Gigabyte H61M DS2 rev 2.1
3. RAM - 4GB
4. PowerColor HD 7750. ( updated driver )

GPU-Z Version: 0.6.7
Additional Info: When i restarted the computer and opened GPU-Z it gave me an error saying OpenCL is not detected or something, I re-Opened it and it went fined.

thanks.

AsRock · Jan 29, 2013

Yeah does that to me some time too, how ever if i wait a while it carry's on like normal. For the last few weeks it's not happened.

Just tried it just even the older version of it and it's not happening what changed i have no idea..

Any chance your blocking it from checking for updates ?.

W1zzard · Jan 29, 2013

can you reproduce the system hang ? if yes then we could try a few builds to see what causes it.

any chance it happens after standby ?

AsRock · Jan 29, 2013

I have tried to get it again but no luck and after standby it still don't do it for me at least.

dbass · Mar 25, 2013

I've the exact same problem

Hi guys,

since several months I also have exact the same issue with GPU-Z. But for me this issue happens almost every time on starting up GPU-Z (after rebooting, after playing etc.). When I starting GPU-Z I see the loading screen and the computer freezes completly. So I have to reset. Sometimes it starts and work (very rarely), but I don't have any idea why. In the next moment, when I start it again, it'll freeze my system. I'll appreciate every hint because I like GPU-Z and want to keep using it. Google and looking for errors in windows don't help me so far...

I've done only driver refreshes in the past (currently 13.3 beta 3, failed also in 13.1 WHQL) and no fresh OS install or so. And at some point in the past it stopped working for me. But I can hardly say when and why. It happens also in the current and older versions and it is independent from (non-)overclocking. Please let me know, if you have any idea!

My system specs (some parts): Core i5 750 (@ 3,2 GHz), ASUS 5850 TOP (@ 825MHz/1200MHz), G.Skill 8 GB RAM (default), ASUS P7P55D

Regards

RCoon · Mar 25, 2013

I used to get a computer lock up too, then i had to RMA my old 8350 and board and switched over to my intel. Of course i then reinstalled windows and all drivers, but i have noted i've never had the problem since, so i couldnt be sure if it was related to my hardware issues or just plain refreshing my SSD

AsRock · Mar 25, 2013

RCoon said:
I used to get a computer lock up too, then i had to RMA my old 8350 and board and switched over to my intel. Of course i then reinstalled windows and all drivers, but i have noted i've never had the problem since, so i couldnt be sure if it was related to my hardware issues or just plain refreshing my SSD

I think it's to do with beta display drivers but cannot be 100% sure..

dbass · Mar 25, 2013

AsRock said:
I think it's to do with beta display drivers but cannot be 100% sure..

Not for me, happen even with the Catalyst 13.1 WHQL driver.

kn00tcn · May 19, 2013

for me, i think it started happening in one of the versions from the past year

today i decide to try the latest & it gets weirder...

screen goes black, but it's not in sleep mode, i assume windows eventually froze since the vista heartbeat hard drive activity stopped

so i push the reset button... monitor is now saying no signal, the card is acting dead

i had to shut down entirely & everything was normal when turning it on

so... what's up with gpuz?

(4870x2, 12.6legacy, vista64)

would having rivatuner open for monitoring be a problem? & gpuz doesnt kill the system instantly, it takes 15 or 30 secs after opening/running fine for it to hang the OS

Dethrot · Jun 13, 2013

Random darkscreen

dbass said:
Hi guys,

since several months I also have exact the same issue with GPU-Z. But for me this issue happens almost every time on starting up GPU-Z (after rebooting, after playing etc.). When I starting GPU-Z I see the loading screen and the computer freezes completly. So I have to reset. Sometimes it starts and work (very rarely), but I don't have any idea why. In the next moment, when I start it again, it'll freeze my system. I'll appreciate every hint because I like GPU-Z and want to keep using it. Google and looking for errors in windows don't help me so far...

I've done only driver refreshes in the past (currently 13.3 beta 3, failed also in 13.1 WHQL) and no fresh OS install or so. And at some point in the past it stopped working for me. But I can hardly say when and why. It happens also in the current and older versions and it is independent from (non-)overclocking. Please let me know, if you have any idea!

My system specs (some parts): Core i5 750 (@ 3,2 GHz), ASUS 5850 TOP (@ 825MHz/1200MHz), G.Skill 8 GB RAM (default), ASUS P7P55D

Regards

Mine does the same thing. After starting my computer and then opening GPU-Z after about 1 minute to let everything get up an running (ssd installed). About once per month or so my screens go black after open screen hangs. Then another 30 seconds or so the computer reboots and ask to "start windows normally" etc. screen. This has been going on for the last year or so and I have always updated to newest version as soon as available.
Any ideas why this happens and can I do anything on my side to stop this ?

Gabkicks · Sep 4, 2014

my pc freezes up as soon as i run gpu-z with my 2 r9 290's. i tried going back to 14.4 whql and it just froze on me 0_0.

W1zzard · Sep 4, 2014

Gabkicks said:
my pc freezes up as soon as i run gpu-z with my 2 r9 290's. i tried going back to 14.4 whql and it just froze on me 0_0.

http://www.techpowerup.com/forums/t...hang-when-playing-video-on-hawaii-gpu.204184/
does this fix the problem?

Gabkicks · Sep 6, 2014

i think my cpu was just unstable from not enough voltage, i think. nope, spoke too soon. after a long time of gaming i tried running gpu-z with someo ther programs running in background and pc froze/hangs again.

i'll try uninstalling gpuz and making sure i have the one posted above installed

Processor	AMD 3900X \ AMD 7700X
Motherboard	ASRock AM4 X570 Pro 4 \ ASUS X670Xe TUF
Cooling	D15
Memory	Patriot 2x16GB PVS432G320C6K \ G.Skill Flare X5 F5-6000J3238F 2x16GB
Video Card(s)	eVga GTX1060 SSC \ XFX RX 6950XT RX-695XATBD9
Storage	Sammy 860, MX500, Sabrent Rocket 4 Sammy Evo 980 \ 1xSabrent Rocket 4+, Sammy 2x990 Pro
Display(s)	Samsung 1080P \ LG 43UN700
Case	Fractal Design Pop Air 2x140mm fans from Torrent \ Fractal Design Torrent 2 SilverStone FHP141x2
Audio Device(s)	Yamaha RX-V677 \ Yamaha CX-830+Yamaha MX-630 Infinity RS4000\Paradigm P Studio 20, Blue Yeti
Power Supply	Seasonic Prime TX-750 \ Corsair RM1000X Shift
Mouse	Steelseries Sensei wireless \ Steelseries Sensei wireless
Keyboard	Logitech K120 \ Wooting Two HE
Benchmark Scores	Meh benchmarks.

Processor	Ryzen 7 5700X
Memory	48 GB
Video Card(s)	RTX 4080
Storage	2x HDD RAID 1, 3x M.2 NVMe
Display(s)	30" 2560x1600 + 19" 1280x1024
Software	Windows 10 64-bit

Processor	AMD 3900X \ AMD 7700X
Motherboard	ASRock AM4 X570 Pro 4 \ ASUS X670Xe TUF
Cooling	D15
Memory	Patriot 2x16GB PVS432G320C6K \ G.Skill Flare X5 F5-6000J3238F 2x16GB
Video Card(s)	eVga GTX1060 SSC \ XFX RX 6950XT RX-695XATBD9
Storage	Sammy 860, MX500, Sabrent Rocket 4 Sammy Evo 980 \ 1xSabrent Rocket 4+, Sammy 2x990 Pro
Display(s)	Samsung 1080P \ LG 43UN700
Case	Fractal Design Pop Air 2x140mm fans from Torrent \ Fractal Design Torrent 2 SilverStone FHP141x2
Audio Device(s)	Yamaha RX-V677 \ Yamaha CX-830+Yamaha MX-630 Infinity RS4000\Paradigm P Studio 20, Blue Yeti
Power Supply	Seasonic Prime TX-750 \ Corsair RM1000X Shift
Mouse	Steelseries Sensei wireless \ Steelseries Sensei wireless
Keyboard	Logitech K120 \ Wooting Two HE
Benchmark Scores	Meh benchmarks.

System Name	HP Omen 17
Processor	i7 7700HQ
Memory	16GB 2400Mhz DDR4
Video Card(s)	GTX 1060
Storage	Samsung SM961 256GB + HGST 1TB
Display(s)	1080p IPS G-SYNC 75Hz
Audio Device(s)	Bang & Olufsen
Power Supply	230W
Mouse	Roccat Kone XTD+
Software	Win 10 Pro

Processor	AMD 3900X \ AMD 7700X
Motherboard	ASRock AM4 X570 Pro 4 \ ASUS X670Xe TUF
Cooling	D15
Memory	Patriot 2x16GB PVS432G320C6K \ G.Skill Flare X5 F5-6000J3238F 2x16GB
Video Card(s)	eVga GTX1060 SSC \ XFX RX 6950XT RX-695XATBD9
Storage	Sammy 860, MX500, Sabrent Rocket 4 Sammy Evo 980 \ 1xSabrent Rocket 4+, Sammy 2x990 Pro
Display(s)	Samsung 1080P \ LG 43UN700
Case	Fractal Design Pop Air 2x140mm fans from Torrent \ Fractal Design Torrent 2 SilverStone FHP141x2
Audio Device(s)	Yamaha RX-V677 \ Yamaha CX-830+Yamaha MX-630 Infinity RS4000\Paradigm P Studio 20, Blue Yeti
Power Supply	Seasonic Prime TX-750 \ Corsair RM1000X Shift
Mouse	Steelseries Sensei wireless \ Steelseries Sensei wireless
Keyboard	Logitech K120 \ Wooting Two HE
Benchmark Scores	Meh benchmarks.

PC hangs when opening GPU-Z

bjayetnap

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AsRock

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W1zzard

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AsRock

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dbass

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RCoon

AsRock

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dbass

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kn00tcn

Dethrot

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Gabkicks

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Gabkicks

System Name	黒い美
Processor	i7 4790k
Motherboard	ASRock z97x Fatality killer
Cooling	Swiftech h220-x
Memory	AMD Performance DDR3 1866 4 x 4GB
Video Card(s)	EVGA GTX 1080 FTW+ ACX
Storage	Samsung 840 pro 256gb, 640gb WDBlue, 1.5tb WD Black
Display(s)	ASUS VG248QE, Oculus Rift, LG IPS236v
Case	Antec Twelve Hundred
Audio Device(s)	Creative SB X-Fi Xtreme Music
Power Supply	Cooler Master v1000
Mouse	Logitech G502
Keyboard	Corsair K70 RGB
Software	Windows 10 PRo 64 bit
Benchmark Scores	Fanatec CLubsport V2 Base, CLubsport V3 pedals