What is happening with my GPU? (Radeon rx480)

[walter825]

Hello, I recently find that my GPU is having problems, when I try to run a game it appears a massive stuttering every second, and apparently the GPU load does not rise of 0%, something seems to be wrong with power load voltage and the core clock they are unstable, i dont know what is causing this.
About 2 months ago everything was working fine, I already had this issue like 1 year ago, but i format my pc and I dont remember what else I did but it seemed that it had been fixed.

I do not know much about these technical issues, but I always thought it was a problem with the power supply and voltage fluctuation

I hope you give me your opinion and advice of what I can do or try, i also try to install older drivers but the problem persist, so i think i a hardware problem

Here is my PC components:
RX 480 msi gaming x 4gb
core i5 6600
16gb ram
Board MSI B150 gaming m3
Power supply EVGA 600w bronze
SSD 120gb
2 HHD 1tb
I have windows 10 pro (1803 version) and AMD driver 19.3.1

I will leave some videos that I uploaded so you can see exactly what is happening:

MSI Kombustor test

Games test

Farcry5

Metro exodus
https://www.youtube.com/watch?v=jS12EQYKd8c
Benchmark

Here you can see how show 100% GPU load in GPU-Z App but 0% in MSI Afterburner app, i dont know what is happening

https://www.youtube.com/watch?v=CCRSG8Jm6IY

 

[NdMk2o1o]

What driver version are you using?

EDIT: sorry you said 19.3.1

Have you tried using DDU and removing all AMD GPU drivers and trying 19.2.1/19.1.1 (or whatever the corresponding previos ones were)

 

[walter825]

What driver version are you using?

Adrenalin 19.3.1, i try to install older dirvers but still stuttering

What driver version are you using?

EDIT: sorry you said 19.3.1

Have you tried using DDU and removing all AMD GPU drivers and trying 19.2.1/19.1.1 (or whatever the corresponding previos ones were)

I have not tried to do that, I'm going to do it now

 

[NdMk2o1o]

When you try, what do you do to remove the older ones and install new ones, also check out this thread.... https://www.techpowerup.com/forums/...rformance-in-certain-gaming-scenarios.253427/

Not sure it is this but worth checking anyway, have you got (KB4482887) update installed as that has broken FPS for a lot of people after installing, recommended to uninstall.

 

[ArbitraryAffection]

Have you taken the cooler off the card at all?

I ask because in my experience, poor application of Tim on GPU die can cause issues such as stuttering. Now this seems weird, sure, but I had a very similar issue with an xfx Rx 489 where I applied Tim badly and the clocks were all over the place and dropping and stuttering a lot. Temp was fine interestingly. I believe it caused hotspot temp on die, such reading is not exposed by Polaris, to hit thermal throttle.

If not, then maybe the card is faulty. Is there a way to test it in another pc?

Sorry for poor sentence structure, I am on my phone in bed and sleepy but tpu keeping me awake... Must...lurk...

 

[walter825]

Have you taken the cooler off the card at all?

I ask because in my experience, poor application of Tim on GPU die can cause issues such as stuttering. Now this seems weird, sure, but I had a very similar issue with an xfx Rx 489 where I applied Tim badly and the clocks were all over the place and dropping and stuttering a lot. Temp was fine interestingly. I believe it caused hotspot temp on die, such reading is not exposed by Polaris, to hit thermal throttle.

If not, then maybe the card is faulty. Is there a way to test it in another pc?

Sorry for poor sentence structure, I am on my phone in bed and sleepy but tpu keeping me awake... Must...lurk...

Yeah i never taken the cooler off, ill try with other power supply and try the GPU in other pc to see what happen

 

[Xzibit]

Do you have multi sensor software running ? As an example GPU-Z in my case doesnt like when I turn on AMD Overlay. GPU-Z will disable AMD Overlay after a few seconds even if you Hotkey it back on, it will cause that same stutter fest until a full restart.

If it turns out to be a PSU issue. You can try Undervolting the card. I have a RX 480 running at 1320 @ 1025mv never seen it go past 120w in full stress benchmarks.

 

[walter825]

Do you have multi sensor software running ? As an example GPU-Z in my case doesnt like when I turn on AMD Overlay. GPU-Z will disable AMD Overlay after a few seconds even if you Hotkey it back on, it will cause that same stutter fest until a full restart.

If it turns out to be a PSU issue. You can try Undervolting the card. I have a RX 480 running at 1320 @ 1025mv never seen it go past 120w in full stress benchmarks.

Yeah i think is more hardware problem, i already try installing and uninstalling all softwares

 

[NdMk2o1o]

Try the other PC and PSU though I dont think that's your problem, can you let us know what happens when you have tested this?

 

[Xzibit]

Yeah i think is more hardware problem, i already try installing and uninstalling all softwares

Well that last video is the same thing that was happen to me when I use GPU-Z and AMD overlay is active. I don't use GPU-Z anymore. You have MS afterburner GPU-Z all asking for sensor info.

Does the stutter happen when you dont use any of the software?

 

[walter825]

Well that last video is the same thing that was happen to me when I use GPU-Z and AMD overlay is active. I don't use GPU-Z anymore. You have MS afterburner GPU-Z all asking for sensor info.

Does the stutter happen when you dont use any of the software?

Yeah, i find that when i undervolt the card run slightly better, but there is still stuttering, so i think could be PSU problem

 

[Xzibit]

Yeah, i find that when i undervolt the card run slightly better, but there is still stuttering, so i think could be PSU problem

Did you try it without MSI afterburner and GPU-Z ? Did you still see stutter ?

 

[walter825]

Try the other PC and PSU though I dont think that's your problem, can you let us know what happens when you have tested this?

Did you try it without MSI afterburner and GPU-Z ? Did you still see stutter ?

I set the power limit to -50 wich is de minimun and the difference is actually huge, watch the videos, so maybe is a PSU problem?

 

[Xzibit]

I set the power limit to -50 wich is de minimun and the difference is actually huge, watch the videos, so maybe is a PSU problem?

I didn't see much of a stutter on these videos.

You shouldn't have to do -50. The previous videos couldn't maintain their boost clock temps were fine.

Your initial concern was the readout. If the readout of 100% to 0% were your concern its just a software issue. I would uninstall MSI Afterburner and GPUZ or any monitoring software. Eliminate the possibility of it being a software issue first before you go replacing or buying things.

 

[walter825]

I didn't see much of a stutter on these videos.

You shouldn't have to do -50. The previous videos couldn't maintain their boost clock temps were fine.

Your initial concern was the readout. If the readout of 100% to 0% were your concern its just a software issue. I would uninstall MSI Afterburner and GPUZ or any monitoring software. Eliminate the possibility of it being a software issue first before you go replacing or buying things.

I already try testing without msi afterburner and GPU-Z, i uninstall them but still stuttering, only improve i can see is when i undervolt the card. If i set the standart volt stuttering start again

 

[Xzibit]

I already try testing without msi afterburner and GPU-Z, i uninstall them but still stuttering, only improve i can see is when i undervolt the card. If i set the standart volt stuttering start again

Well if you look at the superposition video you posted. The clock state is dynamic moving from max state to a lower but the interesting thing is it goes to a lower then counts up. Not like the other videos you posted where its stepping down through states.

Even on the -50 its still stepping down. For some reason its not maintaining max state.

 

[walter825]

Compare this 2 videos, what do you think?

Standard

Undervolted

 

[Xzibit]

Compare this 2 videos, what do you think?

Standard

Undervolted

Still a state maintaining issue. I would try a different PSU if its available. If not I'd manually Undervolt in WattMan.

 

[chr0nos]

You are hitting the power limit it seems, slide the power limit to the plus side on wattman/afterburner.

When it stutters I see a clock decrease thats why.

Max Wattage is 110W, check your GPU voltage it should max out at 1.200v

 

[Xzibit]

You are hitting the power limit it seems, slide the power limit to the plus side on wattman/afterburner.

When it stutters I see a clock decrease thats why.

Max Wattage is 110W, check your GPU voltage it should max out at 1.200v

Hes hitting 162w @ 1290mhz. In his first video hes at 178w @ 1128mhz. Not really starved for power.

 

[chr0nos]

Hes hitting 162w @ 1290mhz. In his first video hes at 178w @ 1120mhz. Not really starved for power. Something is messing with his voltage/clocks settings.

Lol u just dont understand ill let the picture explain (guess what happens when u exceed 110 )

 

[Xzibit]

Lol u just dont understand ill let the picture explain (guess what happens when u exceed 110 )View attachment 118415

OP said hes on a MSI Gaming X and only started doing it recently, If true then some settings changed.

Plus 65288mv @ 1288 would blow up a card.

 

[chr0nos]

Not meant be rude but you know nothing about this card, so please stop posting nonsense.

also 65288mv is not real voltage is a stepping used by AMD so go tell them, if u dont like it.


Edit: like i said, stop making ignorant posts @Xzibit

 

[Xzibit]

Not meant be rude but you know nothing about this card, so please stop posting nonsense.

also 65288mv is not real voltage is a stepping used by AMD so go tell them, if u dont like it.

I don't have to tell them cause they don't make that PolarisBiosEditor. One can just open up wattman and check their default mv settings.

 

[walter825]

So i format the pc and turns out that when i use 17.7.1 radeon driver doesnt show the problem and work good, but if i install newer drivers like Adrenalin Edition 18.9.1 or newer the problem start again, so what is happening?