I have to post that warning, how expensive could be using TG Kryonaut thermal grease.
TG official support ignoring me and my messages, so Im dissapointed as this is well known and common issue with that grease and in come simillar case even here on TPU forum TG support felt responsible.
To the point, the expensive, "premium", "german enginereed" TG Kryonaut thermal grease scratched and damaged my expensive brand new AMD Ryzen 5900X IHS plate and copper plate of my Arctic Liquid CPU cooler. Probably well-known "bad batch" or something. I've used Kryo in the past without any issues, but It happend.
Photos of damaged Ryzen 5900X IHS and cooler copper plate after using Thermal Grizzly Kryonaut sending as attachments.
Grease was bought in 11.1g version in official reseller shop Avans.pl - https://www.avans.pl/, purchase recepit date is 11.12.2020
I confirmed authenticity and verification code on TG site.
Grease was applied and removed carefully by following the instruction. This is permament hardware damage and possible heat/contact issues in the future, on such expensive hardware. I messaged Thermal Grizzly Support, and still I didn't received any solution or compensation offer.
TG official support ignoring me and my messages, so Im dissapointed as this is well known and common issue with that grease and in come simillar case even here on TPU forum TG support felt responsible.
To the point, the expensive, "premium", "german enginereed" TG Kryonaut thermal grease scratched and damaged my expensive brand new AMD Ryzen 5900X IHS plate and copper plate of my Arctic Liquid CPU cooler. Probably well-known "bad batch" or something. I've used Kryo in the past without any issues, but It happend.
Photos of damaged Ryzen 5900X IHS and cooler copper plate after using Thermal Grizzly Kryonaut sending as attachments.
Grease was bought in 11.1g version in official reseller shop Avans.pl - https://www.avans.pl/, purchase recepit date is 11.12.2020
I confirmed authenticity and verification code on TG site.
Grease was applied and removed carefully by following the instruction. This is permament hardware damage and possible heat/contact issues in the future, on such expensive hardware. I messaged Thermal Grizzly Support, and still I didn't received any solution or compensation offer.
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