samsung 980 1tb ssd problem

W1ck3d · Jun 26, 2022

i have the drive brand new
my motherboard is the asus b450m plus gaming with the most current bios with ryzen 5 3600 cpu
i tried to install the drive both in the m,2 slot and on a pcie adapter and tried with a usb adapter to no avail
the drive will show in bios and will show in device manager however
the drive will not show up in disk management and will not show up during windows install
i have downloaded samsung magician and it will not detect the drive even while the drive shows in device manager
samsung nvme driver package will not install says no device connected
i am at a loss and cannot figure this out my computer currently runs without issue with a wd blue 512gb nvme so i would assume a samsung shouldnt be any different as far as settings go,i have tried every different combination of bios settings and nothing works
any pointers or help would be greatly apreciated

stinger608 · Jun 27, 2022

Hmm, have you checked in "control panel- System and Security- administrator tools- Computer management- Disk management" to see if it's recognized and can be initialized and formatted?

If not, give it a shot and then attempt to run Samsung Magician.

If that doesn't work out, I would think it's a bad NVME drive.

W1ck3d · Jun 27, 2022

it doesnt show under disk management at all

stinger608 · Jun 27, 2022

W1ck3d said:
it doesnt show under disk management at all

Dang man. I was really hoping you would see it. I have to think it's a bad drive man.

I'd for sure start an RMA on that and either get your money back or at least an exchange for another one.

Is it the 980 Pro?

W1ck3d · Jun 27, 2022

stinger608 said:
Dang man. I was really hoping you would see it. I have to think it's a bad drive man.

I'd for sure start an RMA on that and either get your money back or at least an exchange for another one.

Is it the 980 Pro?

no its not the pro and the thing that gets me is the date on it is 01-2022 its not an old drive by any means
it would also help if samsungs support didnt suck

oobymach · Jun 27, 2022

The 980 m.2 ssd is brand new this year so maybe you need a bios update for the mobo? Can you try a third party utility like Easeus Partition Master to confirm if it can be formatted/detected? The 980 from what I understand uses system ram to accelerate read/write operations rather than a ram chip on the ssd, so maybe ram could be affecting it? Maybe try with an xmp profile if you aren't already.

W1ck3d · Jun 27, 2022

oobymach said:
The 980 m.2 ssd is brand new this year so maybe you need a bios update for the mobo? Can you try a third party utility like Easeus Partition Master to confirm if it can be formatted/detected? The 980 from what I understand uses system ram to accelerate read/write operations rather than a ram chip on the ssd, so maybe ram could be affecting it? Maybe try with an xmp profile if you aren't already.

i have easuse and it does not detect the drive ,bios is fully up to date,and xmp has no effect

i even went as far as downloading the iso for the firmware updater to run it and it just comes back that the firmware is up to date

eidairaman1 · Jun 27, 2022

Send it back

R0H1T · Jun 27, 2022

Did you install it properly? Assuming you did also try a Linux live boot iso & see if it's detected there, or really any other "live boot" CD. Before sending it back exhaust all possible options.

W1ck3d · Jun 27, 2022

R0H1T said:
Did you install it properly? Assuming you did also try a Linux live boot iso & see if it's detected there, or really any other "live boot" CD. Before sending it back exhaust all possible options.

thats a good idea i will do that

System Name	Wicked PC
Processor	AMD Ryzen 2600
Motherboard	Asus TUF B450M-PLUS
Cooling	Gamdias 120 RGB
Memory	16GB Gskill DDR4 3200
Video Card(s)	MSI Armor RX580 8GB MK2
Storage	Crusial 512GB SATA M.2-WD BLUE 512GB NVME M.2
Display(s)	Samsung 42 Inch TV
Case	NZXT
Audio Device(s)	Onboard
Power Supply	Corsair AX860i
Mouse	Logitech MX518
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System Name	Dean Machine/2020 Ryzenfall
Processor	Intel 4790K/AMD Ryzen 3700X
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Memory	16 gigs Crucial Ballistix Tactical Tracer/16 gigs G.Skill TridentZ NEO DDR4
Video Card(s)	Gigabyte 1660 Super/Gigabyte GTX 1660
Storage	Crucial SSD 256 and 2TB spinner/Dual Samsung 980 Pro M2 NVME 4.0
Display(s)	Overlord 27" 2560 x 1440
Case	Corsair Air 540
Audio Device(s)	On board
Power Supply	Seasonic modular 850 watt Platinum/EVGA T2-850 Titanium
Software	Windows 10 Pro/Windows 10 Pro

System Name	Wicked PC
Processor	AMD Ryzen 2600
Motherboard	Asus TUF B450M-PLUS
Cooling	Gamdias 120 RGB
Memory	16GB Gskill DDR4 3200
Video Card(s)	MSI Armor RX580 8GB MK2
Storage	Crusial 512GB SATA M.2-WD BLUE 512GB NVME M.2
Display(s)	Samsung 42 Inch TV
Case	NZXT
Audio Device(s)	Onboard
Power Supply	Corsair AX860i
Mouse	Logitech MX518
Keyboard	Corsair K55 RGB
Software	Windows 10 Pro
Benchmark Scores	never benchmarked

System Name	Dean Machine/2020 Ryzenfall
Processor	Intel 4790K/AMD Ryzen 3700X
Motherboard	MSI 1150 Gaming mATX/Gigabyte AORUS ELITE B550
Cooling	Cooler Master Hyper 212 LED/SilverStone AH240 AIO
Memory	16 gigs Crucial Ballistix Tactical Tracer/16 gigs G.Skill TridentZ NEO DDR4
Video Card(s)	Gigabyte 1660 Super/Gigabyte GTX 1660
Storage	Crucial SSD 256 and 2TB spinner/Dual Samsung 980 Pro M2 NVME 4.0
Display(s)	Overlord 27" 2560 x 1440
Case	Corsair Air 540
Audio Device(s)	On board
Power Supply	Seasonic modular 850 watt Platinum/EVGA T2-850 Titanium
Software	Windows 10 Pro/Windows 10 Pro

System Name	Wicked PC
Processor	AMD Ryzen 2600
Motherboard	Asus TUF B450M-PLUS
Cooling	Gamdias 120 RGB
Memory	16GB Gskill DDR4 3200
Video Card(s)	MSI Armor RX580 8GB MK2
Storage	Crusial 512GB SATA M.2-WD BLUE 512GB NVME M.2
Display(s)	Samsung 42 Inch TV
Case	NZXT
Audio Device(s)	Onboard
Power Supply	Corsair AX860i
Mouse	Logitech MX518
Keyboard	Corsair K55 RGB
Software	Windows 10 Pro
Benchmark Scores	never benchmarked

samsung 980 1tb ssd problem

W1ck3d

stinger608

Dedicated TPU Cruncher & Folder

W1ck3d

stinger608

Dedicated TPU Cruncher & Folder

W1ck3d

oobymach

W1ck3d

eidairaman1

The Exiled Airman

R0H1T

W1ck3d

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