- Joined
- Nov 15, 2021
- Messages
- 2,709 (3.03/day)
- Location
- Knoxville, TN, USA
System Name | Work Computer | Unfinished Computer |
---|---|
Processor | Core i7-6700 | Ryzen 5 5600X |
Motherboard | Dell Q170 | Gigabyte Aorus Elite Wi-Fi |
Cooling | A fan? | Truly Custom Loop |
Memory | 4x4GB Crucial 2133 C17 | 4x8GB Corsair Vengeance RGB 3600 C26 |
Video Card(s) | Dell Radeon R7 450 | RTX 2080 Ti FE |
Storage | Crucial BX500 2TB | TBD |
Display(s) | 3x LG QHD 32" GSM5B96 | TBD |
Case | Dell | Heavily Modified Phanteks P400 |
Power Supply | Dell TFX Non-standard | EVGA BQ 650W |
Mouse | Monster No-Name $7 Gaming Mouse| TBD |
So one of my family members works from home every day, using a laptop provided by her workplace. Her laptop wifi WiFi will occasionally disconnect for 5-10 seconds at a time, at widely varying intervals. I have been attempting to figure out what is going on, but have been unable to nail down the issue.
She works for a fairly small company, so it resources are limited. The laptop does not give her administrator privileges, so I cannot attempt reinstall of drivers, and as the drive uses Bitlocker, I will not risk using other drives in the system.
The IT tech apparently reinstalled drivers, with no effect.
The WiFi card works in another laptop in the limited time I had to test it.
When the WiFi disconnects, the associated section in Task Manager's performance tab disappears. I have not been able to ascertain if this also happens in Device Manager. Disabling and re-enabling the device in Device Manager does not help.
Any ideas about the cause of this would be appreciated.
She works for a fairly small company, so it resources are limited. The laptop does not give her administrator privileges, so I cannot attempt reinstall of drivers, and as the drive uses Bitlocker, I will not risk using other drives in the system.
The IT tech apparently reinstalled drivers, with no effect.
The WiFi card works in another laptop in the limited time I had to test it.
When the WiFi disconnects, the associated section in Task Manager's performance tab disappears. I have not been able to ascertain if this also happens in Device Manager. Disabling and re-enabling the device in Device Manager does not help.
Any ideas about the cause of this would be appreciated.