Random reboots and BSOD on a full AMD build

[OneMoar]

could just be a dead stick he needs to run a memtest

 

[eidairaman1]

could just be a dead stick he needs to run a memtest

Id Honestly would get some Crucial Ballistix or Mushkin Black/Red, Corsair Vengeance are low end sticks, The Higher End Stuff apparently works...

 

[kiriakost]

Thanks for your answer, but before using Windows 11 Pro, I was using Windows 10 Home with its respective license, although I have no problem going back to Windows 10 if it's for testing.

Win10 testing from your own hands, its superior process than asking strangers to solve the unseen and do that remotely.
If Win10 fail to do the trick, your PSU then this is a dead horse.
And or the RAM sticks has an compatibility issue.

Walking away from INTEL this always was a bad idea.

 

[VuurVOS]

I'm going to try adding these values to the current settings and test overnight to see if it makes any changes. Thanks for the recommendation.

Any results? More or less stable?

 

[Haytham]

The CPU Is the problem , so try to test another CPU from a friend to make sure that the problem from It or not.

 

[FrozenOK]

Any results? More or less stable?

Yes, but unfortunately those settings did not work, after an hour of playing (MHW) the pc restarted, the funny thing is that after the first crashes I had in that game (January 23/24), I lowered the voltage of the RAM (1.48v > 1.38v) and SoC voltage I kept it at 1.15v, METRO works stable like this, but in MHW I no longer have WHEA event id 46 errors as I had before, now I only have KERNEL-POWER event errors id 41 (like the first errors I had at the beginning with METRO).

could just be a dead stick he needs to run a memtest

Today I will try different sticks, I was able to get a Kingston HyperX 2666Mhz kit and another Teamgroup T-Force Vulcan Z 3200Mhz kit.

The CPU Is the problem , so try to test another CPU from a friend to make sure that the problem from It or not.

Thanks for answering. I think I have a friend who uses AMD, but due to time and work issues we don't coordinate, everyone else only uses Intel

 

[VuurVOS]

Yes, but unfortunately those settings did not work, after an hour of playing (MHW) the pc restarted, the funny thing is that after the first crashes I had in that game (January 23/24), I lowered the voltage of the RAM (1.48v > 1.38v) and SoC voltage I kept it at 1.15v, METRO works stable like this, but in MHW I no longer have WHEA event id 46 errors as I had before, now I only have KERNEL-POWER event errors id 41 (like the first errors I had at the beginning with METRO).



Today I will try different sticks, I was able to get a Kingston HyperX 2666Mhz kit and another Teamgroup T-Force Vulcan Z 3200Mhz kit.



Thanks for answering. I think I have a friend who uses AMD, but due to time and work issues we don't coordinate, everyone else only uses Intel

Something you also can try is put your processor in eco mode (45watt). Maybe the VRM of the motherboard is busted.

 

[Kimtron]

Hello, how are you everyone? First of all, I'm sorry if my English is a bit bad, well, I'll tell you what's happening with the hope that you can help me and/or guide me with this.

About 2 weeks ago I built my full AMD PC, since I could finally afford the expenses for the complete change CPU, GPU, MOBO and RAM, I had been coming for a long time with a 4th generation i7 the 4790k, 32GB Ram DDR3 and a GTX 970 (about 5-6 years), but when making the change I have encountered some rather unpleasant inconveniences since the day I built it, and this happens when playing some titles, it should be noted that the system behaves in a stable way while I do basic tasks, that is, when I use it to navigate in windows, youtube, discord, among other things, the pc also has no problems starting with or without XMP activated, the problem comes when playing, the first problem I had was playing METRO EXODUS which caused my pc to restart randomly without showing BSOD, it just turned off and on, which after investigating and trying some things I deduced that it could be a CPU or RAM problem, leaning more towards the latter, which it led me to think first in the XMP profile which was active, I deactivated it and put absolutely all the default parameters and even so it kept restarting after playing for a while, then I configured some XMP, SOC and PBO parameters in general manually, reaching a " stability" (I carried out many tests in different sections before arriving at this) that lasted me approximately 5 days until I tried MONSTER HUNTER WORLD which began to have symptoms similar to those I had with METRO EXODUS except that now there were BSODs and it crashed In less time.

I will describe the problems presented with the games so far:


METRO EXODUS (Fixed(?)):

• Random reboot without BSOD
• In the event viewer errors of "Event ID 41"
• Game time approx for problems between 15 - 90 min

PUBG (Fixed(?)):

• Only frozen image, I listened to everything in the background of the game and discord. I had to restart from the button (only happened once, search for solution and maybe disabling all background hardware acceleration helped (still checking))

MONSTER HUNTER WORLD:

• BSOD error for "WHEA", event viewer "Event ID: 46"
• Freezing without BSOD, only it is solved by rebooting
• Game time approx for problems between 5 - 60 min

Here are the MINIDUMPS and what I got into BSODs playing MONSTER HUNTER WORLD, along with the manual I found to guide me a bit:

• MINIDUMPS: https://www.mediafire.com/folder/vrvmkvyjc0q18/Minidumps
• AMD MANUAL: https://www.mediafire.com/folder/xk1fwou4ixdaz/AMD+Manual

Something should appear in the MCA_STATUS section of the Processor Programming Reference (PPR) for AMD Family 19h Model 01h, Revision B1 Processors manual, volume 2. From what I saw in another thread.

It would help me a lot if you can get some clue or information from the cause here, since I have little knowledge of this.

My System:

• CPU: AMD Ryzen 5 5600x with Hyper T4 (Cooler)
• MOBO: ASRock B550m Steel Legend (v2.20)
• GPU: XFX Speedster SWFT309 Radeon RX 6700 (non XT)
• RAM: Corsair Vengeance RGB Pro 16GB (2x8) DDR4 3200MHz Cl16
• PSU: Cooler Master v1000 (80+ Gold)
• SSD: Crucial MX500
• O.S: Windows 11 PRO 22H2

1. I rule out problems with the GPU and PSU as they work perfectly on my old Intel system.
2. My video card is connected to 2x PCI-E 8pin cables from the PSU.
3. RAMs are located in slots A2 and B2.

RAM PROFILE:

• https://www.mediafire.com/file/0cclyzquqo8piim/Corsair+CMW16GX4M2C3200C16.html/file

Temps ºC :

• CPU: 40º - 50º idle / 55º - 65º in game
• GPU: 30º - 35º idle / 60º - 75º in game
• RAM: 30º - 35º idle / 40º - 45º in game

What I have tried so far:

• Clear CMOS
• Clean each MOBO slot
• Different BIOS versions from 2021 onwards
• Use BIOS v2.20 due to possible problems with agesa in later versions
• Install drivers downloaded from both AMD and the motherboard manufacturer (ASRock)
• Install windows 10 and windows 11 clean with all its updates
• Use DDU (in case it was the video card)
• Use the "Balanced" and "High Performance" power plan
• Use a "Balanced" power plan with CPU at 5% min and 95% max
• Use BIOS settings completely by default
• Disable SVM and Core Isolation* (testing)
• Use the PBO section in enabled, disabled and auto
• Different configurations for XMP profile, auto and manual (different frequencies, timmings, voltage settings and infinity fabric)
• Configure SoC voltages manually (Auto - 1v -1.1v - 1.15)
• Disable fast boot in windows and BIOS
• Disable MPO
• Use CMD with "sfc /scannow" and "dism.exe /online /image-cleanup /restorehealth"
• Check the status of the SDD (O.S) and HDD (Game Library)
• Check PSU and GPU
• Memory tests such as memtest86, occt (between 1 and 3 hours), tm5 (12 cycles with the Extreme1@anta777 configuration) and everything went well without errors.

I feel something is left, but I think there are already mostly listed "possible solutions." Even after all that the problem persists.


Drivers versions used:

• Chipstet: 3.10.22.706 (Asrock) - 4.11.15.342 (AMD)
• GPU: Adrenalin 22.10.1 to Adrenalin 22.11.2

The configuration that lasted me 5 days was this:


Drivers:

• Chipstet: 4.11.15.342 (AMD)
• GPU: Adrenalin 22.11.2 (AMD)

BIOS v2.50 ASRock B550m:

• CSM Disabled
• Enable Secure Boot in Standard profile
• Check if AMD fTPM is active
• AMD OC > PBO > Advanced - Motherboard
• PCI > 4G Decoding: Enable - ReSize BAR: Enable
• XMP Profile 1 (manual adjustment):

SoC: 1.15v
VDDP: 1.15v
VDDG CDD: 1.05v
VDDG IOD: 1.05v

DRAM: 3200MHz
DRAM: 1.48v or 1.38v (testing - it works both ways)
Infinity: 1600MHz

tCL: 16
tRDCDWR: 18
tRCDRD: 18
tRP: 18
tRAS: 36
tRC: 56 or auto (75)

(playing with SOC voltages, frequencies and latencies I have seen that the game time lasts more or less depending on these values)


On Windows:

• Clean installation of Windows 10 or 11
• Use "CMD - sfc /scannow" and verify file integrity (dism.exe /online /image-cleanup /restorehealth)
• Install the latest GPU and Chipset drivers
• Check for Windows updates
• Go to Devices Manager > System Devices > AMD GPIO Controller > Properties > Power Management > Uncheck all (possible conflict with GPU)
• Disable MPO (possible conflict with GPU)
• Check "Core Isolation"

Optional:

• Enable "High Performance" power plan
• Disable Telemetry
• Remove Windows 11 context menu
• Component services > Computers > My Computer Properties > Disable DCOM (enabled) (Possible conflict with GPU?)

All without internet connection.


In the background it runs:

• Vanguard (Riot)
• MSI Afterburner (for GPU fans with "disable ULPS" marked)
• Lightshot
• ModernFlyouts
• Wallpaper Engine
• Windows Defender
• VibranceGUI

At this point I think it could be the RAM or the IMC of my CPU, I don't rule out problems with the MOBO either.

Everything was "stable" until I started playing MONSTER HUNTER WORLD.

Clarify that some of these steps are "solutions" that I found throughout these days to my "possible" problems.

At this point I don't know what to do anymore, I thought I already had it solved, but no. My head hurts just thinking about looking for solutions and that they don't work for me, I'm already pretty frustrated with this.

RMA is not possible on CPU and RAM.

Sorry if it's a lot of text but I need help.

Thank you very much in advance, I will be reading them.

I'm no computer genius, but I decide to make an account cuz I think I might possibly know what's going on. Recently, amd's graphic drivers have been wonky for many people. If you're still on 22.11.2, I would recommend rolling back to previous drivers. 22.11.2 has been glitchy for many people, me included. I would get random black screens and reboots with no error messages when I started playing games. Then I saw a video with comments saying how some people were experiencing the same issues. People were saying how if you downgrade to previous drivers, it might solve the issue. I have a rx 6600, so the last driver on amd's support site is 22.5.1 for windows 10, it's probably different for rx 6700. I just clicked on the link, and it automatically installed for me. I no longer get stutters, black screens, or random reboots. I just recently updated back to 22.11.2 and I have yet to see any glitches so far. Maybe it could help, maybe not, but it's one more experiment.

 

[RJARRRPCGP]

Kernel power means that Windows wasn't shut down properly. It means you held the power button down or it was rebooted unexpectedly. Or the power went out at your place.

NT 6/10 detects Windows not being shut down with the start menu or equivalent command in a command prompt.

 

[Shou Miko]

Id Honestly would get some Crucial Ballistix or Mushkin Black/Red, Corsair Vengeance are low end sticks, The Higher End Stuff apparently works...

I second that, I had Vengeance memory in the past not the best experience and one of the people I know brought a highend gaming rig with AMD Ryzen 5950X and 32gb Vengeance memory he had to send it back because the memcontroller was toast anything over 29xxMHz on the Vengeance the cpu wouldn't boot even it was stress tested and validated.

 

[FrozenOK]

Update: Last night I was testing the 3200Mhz cl16 Teamgroup T-Force Vulcan Z kit that a friend lent me, turn off the pc, remove the Corsair, clean Cmos and install Teamgroup, inside the bios I made the corresponding configurations (disable CSM, enable ResizeBar, enable Secure boot) and Enable the XMP profile without moving anything other than the option to choose profile 1, after that save changes and restart normally.

In Windows you could see that I had no problems, I was taking them well (3200Mhz), then I began to test how they behaved in general, that is, with a "normal" load in my daily use, sharing a screen on discord, chrome with 7 open tabs (this depends), open task manager (just to test the general usage of everything), open hwinfo, some windows explorer folders (I use 2 monitors just in case) and the game I was playing at the time.

Monster Hunter World: Playing for 3 hours with everything else active did not give me a single problem, the game did not close or restart the PC, absolutely nothing happened, it worked perfectly.

Metro Exodus: Playing for about 2 hours it was also excellent, not having any problems.


(a couple of tests on tm5 and occt passed without problems.)

On the other hand, the Ram Corsairs ended up in another friend's PC (Intel system), who tried them just like me and had no problem, they behaved well and didn't give him any problems.

In the end they were not CPU, GPU, PSU problems and neither drivers, windows or Bios versions, I still find it hard to believe that it was an "incompatibility" issue since in theory at this point they should work on all systems at the frequency in which they sell them (in my case even in stock it was unstable) or it's just that I had bad luck. But hey, the truth is that I will have to buy another kit for my PC, I am between some:

Teamgroup T-force Vulcan Z 32GB 3200Mhz cl16 ($90)
Teamgroup T-force Vulcan Z 32GB 3600Mhz cl18 ($97)
G.Skill Ripjaws V Series 32GB 3600Mhz cl16 ($134)

Is there any notable difference or do I just go for the cheapest ones?

In any case, today I will continue testing to see how they continue to work well. Thank you very much to everyone who responded. I appreciate it a lot and I really felt a little calmer as I saw people helping and providing possible solutions. Any inconvenience that occurs I will update again.

 

[Shou Miko]

Update: Last night I was testing the 3200Mhz cl16 Teamgroup T-Force Vulcan Z kit that a friend lent me, turn off the pc, remove the Corsair, clean Cmos and install Teamgroup, inside the bios I made the corresponding configurations (disable CSM, enable ResizeBar, enable Secure boot) and Enable the XMP profile without moving anything other than the option to choose profile 1, after that save changes and restart normally.

In Windows you could see that I had no problems, I was taking them well (3200Mhz), then I began to test how they behaved in general, that is, with a "normal" load in my daily use, sharing a screen on discord, chrome with 7 open tabs (this depends), open task manager (just to test the general usage of everything), open hwinfo, some windows explorer folders (I use 2 monitors just in case) and the game I was playing at the time.

Monster Hunter World: Playing for 3 hours with everything else active did not give me a single problem, the game did not close or restart the PC, absolutely nothing happened, it worked perfectly.

Metro Exodus: Playing for about 2 hours it was also excellent, not having any problems.

On the other hand, the Ram Corsairs ended up in another friend's PC (Intel system), who tried them just like me and had no problem, they behaved well and didn't give him any problems.

In the end they were not CPU, GPU, PSU problems and neither drivers, windows or Bios versions, I still find it hard to believe that it was an "incompatibility" issue since in theory at this point they should work on all systems at the frequency in which they sell them (in my case even in stock it was unstable) or it's just that I had bad luck. But hey, the truth is that I will have to buy another kit for my PC, I am between some:

Teamgroup T-force Vulcan Z 32GB 3200Mhz cl16 ($90)
Teamgroup T-force Vulcan Z 32GB 3600Mhz cl18 ($97)
G.Skill Ripjaws V Series 32GB 3600Mhz cl16 ($134)

Is there any notable difference or do I just go for the cheapest ones?

In any case, today I will continue testing to see how they continue to work well. Thank you very much to everyone who responded. I appreciate it a lot and I really felt a little calmer as I saw people helping and providing possible solutions. Any inconvenience that occurs I will update again.

If look at the specific Ripjaws on Gskill's website I would recommend memory that's on the memory vendor's tested list for your board so you don't run into any more problems.

Plus Intel systems ain't as picky with memory as AMD socket AM4 and it should be easier for memory vendors now with AMD Expo for AM5.

 

[OneMoar]

3600CL16 is the sweet spot (check your motherboards QVL list for known compatiable kits)
iirc the ripjaws V is gskills AMD centric so should be good

 

[wNotyarD]

On the other hand, the Ram Corsairs ended up in another friend's PC (Intel system), who tried them just like me and had no problem, they behaved well and didn't give him any problems.

As some have said here, Corsair Vengeances don't like to play nice with Ryzens, but give Intels no issues. Dominators, though, work like a charm even overclocked and being off the motherboard QVL (e.g. an Intel but non-AMD certified kit).