Recent content by davido_labido

I've done a lot in my working 'career' because a lot of things overlap. I started as a KP in a kitchen and worked up to be a Sous Chef. Then I moved to DHL as an engineer. I worked there for 9 years. I was fixing automated systems. Whilst here, I was doing my modding stuff and writing for...

luckily, I don't have to be here at all, tbh, the best place to go when you have issues is private messages on social media, they go to our customer service and QC team which log all the issues. I'm here because of the dumb photo of me in the PR which I was sent earleier. I wish I did get...

nah, it's pretty decent here tbh, you have a select few people that will never like EKWB regardless which I simply ignore (playing chess with pigeons analogy there!) and the others have valid opinions or opinions that at least have a decent foundation. We have been changing a lot in the last...

Honestly, I don't mind at all, EK doesn't disagree with many of the things people pull us up for, which is why we're making a lot of changes behind the scenes. The downside is that the changes are slow to roll out, but that's life. Equally, I have been on pretty much every side of this...

I believe there is plenty of information on this subject matter on the internet to come to a conclusion as to why it was handled the way it was. EKWB was the one that pushed everything to happen after we say the issues from a few different sources. As ASUS are the 'product owner' (as in...

We put out a fair bit of media, but as it is part of an ASUS product, they took lead on it. We can only put out so much. Ultimately customers needed to contact ASUS for the solution. There were 3 options, a full refund and return, an RMA, or a replacement part.

Unfortunately, producing the parts in the EU (with the exception of a select few products) comes with a high price tag with the quantities that we produce - especially when everyone is putting the prices up from the suppliers to the supply chain, etc. A lot of companies simply don't have to pay...

nope - it's voted for by the readers of the publications that create EHA - else we'd have won the AIO one too :P Monoblocks are usually (not always) far more complicated than a standard waterblock, unfortunately. We're constantly looking into ways of making things easier to work with, but if...

Like this: EK-Quantum Velocity² DDC 4.2 PWM D-RGB - 1700 pump + water block combo – EK Webshop (ekwb.com) (ok, it's DDC rather than D5, but the premise is the same)

Unfortunately, when there is an intermittent issue with a very small (comparatively) number of units, we do need people to contact us so that we can figure out what is causing the issue and to ensure we can work toward fixing it. This information is extremely valuable to work out what was...

Quite a few builds have incorporated the Lignum blocks with great effect tbh! They weren't my favourite when I saw them, but in some builds, they're fantsatic. We also have a black option (and you don't need to plug the RGB in) :D

Standoffs will be coming soon, I will try and get more information as to when ASAP.

Oh 100%, when there are issues, you're more than welcome to be negative. I am not trying to mute people who have issues - far from it. Our customer support team is there to fix the issues and there will never be a 0% return rate. Our customer service is usually very good, however, sometimes...

It's just funny how all your posts b negative tbh. It's a shame. I just don't bother with brands I don't like, rather than posting on every single post about them. Increases our interaction though and bumps our PRs to the top, so you're more than welcome to continue :) Everyone else, i'm more...

@VSG see! CLOUDS!!!! I do have a third as well, but that one doesn't have clouds. :D