• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

USB sound system gets quieter over time, after restarting computer it is fixed?

pepsi71ocean

New Member
Joined
Nov 7, 2007
Messages
1,471 (0.25/day)
Location
The Peoples Republic of New South Jersey
System Name The Grand Phoenix Clusterflop
Processor AMD Phenom II X4 965 Black Edition Deneb @3.4GHz
Motherboard ASRock 870 EXTREME3
Cooling Xigmatec S1284 (Lapped)1x200mm, 4x120mm
Memory Muskin Silverline 4GB DDR3 1333 (PC3 10666) 9-9-9-24
Video Card(s) eVGA GTX 470 SC Edition 1280mb RAM (C/S/M)(640/1280/1705)
Storage 2x500GB Seagate, 32MB Cache 1xWD 40GB UMD IDE Hdd.
Display(s) SAMSUNG 22" LCDTV HD Monitor and Samsung 24"
Case COOLER MASTER RC-690
Audio Device(s) USB 2.0 Sound (USB out to my Stero System)
Power Supply Thermaltake XT TPX-775M 775W
Software Windows XP Home SP3
Hey guys,

I have a USB Audio plug that goes to the amp box VIA USB cable. My computer is doing some annoying crap now. If i play music or a DVD the sound volume spikes and fades. Often times after several hours the song's may or may not play. the high notes will play but the ligher ones won't.

Right now Windows Media Player will be fine playing my DVD of Hogans Heroes. But i had to adjust the USB volume up all the way, and my sound system is set to MAX. and the audio is barely audible.

If i turn the USB volume down and restart the computer it will reset, 50% on the USB slider and volume level 14 (out of 31) will result is nice loud sound.


Often times this gets so annoying when with classical music, it will spike and go from no sound to high pitched notes (of sound) back to silence.


Is my USB port dieing? or is this a software issue?

I should mention that i moved the USb audio from one USB port to another and the problem went away for about 3 months, and now its back.


My right is on the left under system specs.
 
Last edited:

FordGT90Concept

"I go fast!1!11!1!"
Joined
Oct 13, 2008
Messages
26,259 (4.65/day)
Location
IA, USA
System Name BY-2021
Processor AMD Ryzen 7 5800X (65w eco profile)
Motherboard MSI B550 Gaming Plus
Cooling Scythe Mugen (rev 5)
Memory 2 x Kingston HyperX DDR4-3200 32 GiB
Video Card(s) AMD Radeon RX 7900 XT
Storage Samsung 980 Pro, Seagate Exos X20 TB 7200 RPM
Display(s) Nixeus NX-EDG274K (3840x2160@144 DP) + Samsung SyncMaster 906BW (1440x900@60 HDMI-DVI)
Case Coolermaster HAF 932 w/ USB 3.0 5.25" bay + USB 3.2 (A+C) 3.5" bay
Audio Device(s) Realtek ALC1150, Micca OriGen+
Power Supply Enermax Platimax 850w
Mouse Nixeus REVEL-X
Keyboard Tesoro Excalibur
Software Windows 10 Home 64-bit
Benchmark Scores Faster than the tortoise; slower than the hare.
Try bypassing the amp?
 

pepsi71ocean

New Member
Joined
Nov 7, 2007
Messages
1,471 (0.25/day)
Location
The Peoples Republic of New South Jersey
System Name The Grand Phoenix Clusterflop
Processor AMD Phenom II X4 965 Black Edition Deneb @3.4GHz
Motherboard ASRock 870 EXTREME3
Cooling Xigmatec S1284 (Lapped)1x200mm, 4x120mm
Memory Muskin Silverline 4GB DDR3 1333 (PC3 10666) 9-9-9-24
Video Card(s) eVGA GTX 470 SC Edition 1280mb RAM (C/S/M)(640/1280/1705)
Storage 2x500GB Seagate, 32MB Cache 1xWD 40GB UMD IDE Hdd.
Display(s) SAMSUNG 22" LCDTV HD Monitor and Samsung 24"
Case COOLER MASTER RC-690
Audio Device(s) USB 2.0 Sound (USB out to my Stero System)
Power Supply Thermaltake XT TPX-775M 775W
Software Windows XP Home SP3
i don't have a separate amp system, however the amp and sound system play CD's without issue or fading.

i should mention that the left side would sometimes be quieter then the right, and via versa. but playing CD's is not an issue.
 

Random Murderer

The Anti-Midas
Joined
Dec 6, 2006
Messages
6,974 (1.10/day)
Location
Florida, A.K.A. the Sweatbox
System Name TOO MUCH RADIATOR! | The TV Box a.k.a. The Shoebox
Processor Core i7 4930K @ 4.5GHz | Core i5 6600K @ 4.5GHz
Motherboard Asus X79 Rampage IV Extreme | Asus Z170i Pro Gaming
Cooling Custom water on CPU and GPU, dual 360mm radiators | Corsair H80i
Memory 4x 8GB G.Skill TridentX DDR3-1600 | 2x 4GB G.Skill RipJaws 4 DDR4-3000
Video Card(s) Sapphire AMD R9 295x2 | PowerColor AMD HD7970
Storage Samsung SSD 830 256GB, various others | 2x 1TB Seagate Barracudas in RAID1
Display(s) Dell U2713HM 2560x1440 IPS | Panasonic TC-L32E5 1080p IPS TV
Case Thermaltake Suppressor F51 (stripped down to hold two radiators) | Cooler Master Elite 130
Audio Device(s) RM-DAC -> Xiang Sheng 708b -> Sennheiser HD650 | HDMI sound device on 7970
Power Supply LEPA G1600-MA 1600W | Corsair CX750M 750W
Software Win 10 64
Benchmark Scores over 9000 BungholioMarks, "Bitchin' Fast"
Try turning off "USB Selective Suspend" under the advanced options in power management.
Also, it would help if you told us the brand and model of USB sound card/DAC.
 

pepsi71ocean

New Member
Joined
Nov 7, 2007
Messages
1,471 (0.25/day)
Location
The Peoples Republic of New South Jersey
System Name The Grand Phoenix Clusterflop
Processor AMD Phenom II X4 965 Black Edition Deneb @3.4GHz
Motherboard ASRock 870 EXTREME3
Cooling Xigmatec S1284 (Lapped)1x200mm, 4x120mm
Memory Muskin Silverline 4GB DDR3 1333 (PC3 10666) 9-9-9-24
Video Card(s) eVGA GTX 470 SC Edition 1280mb RAM (C/S/M)(640/1280/1705)
Storage 2x500GB Seagate, 32MB Cache 1xWD 40GB UMD IDE Hdd.
Display(s) SAMSUNG 22" LCDTV HD Monitor and Samsung 24"
Case COOLER MASTER RC-690
Audio Device(s) USB 2.0 Sound (USB out to my Stero System)
Power Supply Thermaltake XT TPX-775M 775W
Software Windows XP Home SP3
i looked but i cannot find anything called selective suspend?


and the USB cord goes right into the back with the rest of the USB slots, Under device it just says generic USb audio Drivers?


Sound i buy a USB PCI-E card?
 

pepsi71ocean

New Member
Joined
Nov 7, 2007
Messages
1,471 (0.25/day)
Location
The Peoples Republic of New South Jersey
System Name The Grand Phoenix Clusterflop
Processor AMD Phenom II X4 965 Black Edition Deneb @3.4GHz
Motherboard ASRock 870 EXTREME3
Cooling Xigmatec S1284 (Lapped)1x200mm, 4x120mm
Memory Muskin Silverline 4GB DDR3 1333 (PC3 10666) 9-9-9-24
Video Card(s) eVGA GTX 470 SC Edition 1280mb RAM (C/S/M)(640/1280/1705)
Storage 2x500GB Seagate, 32MB Cache 1xWD 40GB UMD IDE Hdd.
Display(s) SAMSUNG 22" LCDTV HD Monitor and Samsung 24"
Case COOLER MASTER RC-690
Audio Device(s) USB 2.0 Sound (USB out to my Stero System)
Power Supply Thermaltake XT TPX-775M 775W
Software Windows XP Home SP3
should i buy a USB 2.0 expansion slot that goes into a PCI slot? actually i think i might have one.\

Do you think this would fix my problem?
 
Joined
Mar 1, 2010
Messages
3,565 (0.69/day)
Location
By the Channel Tunnel, Kent, England
System Name Benny
Processor Phenom II 1055t @ 3.3GHz; 300x11; 1.380v; NB 2700; HT 2400
Motherboard ASUS Crosshair IV Formula (2002 BIOS)
Cooling Thermalright TRUE 120 Black + 2 Xilence Red Wing PWM 120mm (push/pull) + polycarbonate fan holders
Memory 8GB GeIL Ultra 2133MHZ C9 running at 1600MHz @ 7-7-7-21 1T 1.5v
Video Card(s) MSI Twin Frozr II GTX470 @ Stock w/CPU fan cable-tied on, as one of the GPU fans broke.
Storage 60GB OCZ Agility3 (OS);500GB WDC Grn; 1x1TB WDC Blk (Backup)
Display(s) ASUS PA823Q
Case Silverstone Raven 2 (all cables custom sleeved with velcro mod on side panel...)
Audio Device(s) X-Fi (Onboard) + Harmon Kardon HK6100 amp powering JVC HA-RX700's with Zalman mic
Power Supply Corsair HX650W
Software Win7 Pro x64
Benchmark Scores No benchies so making this space useful! Corsair M90, Logitech G19. Phobya FlexLight LED's (gawjus)
This is how you get to the selective suspend setting.


should i buy a USB 2.0 expansion slot that goes into a PCI slot? actually i think i might have one.\

Do you think this would fix my problem?

First, are you plugging the USB into the back of the motherboard (in the I/O panel), or into a USB port on your case?
 

pepsi71ocean

New Member
Joined
Nov 7, 2007
Messages
1,471 (0.25/day)
Location
The Peoples Republic of New South Jersey
System Name The Grand Phoenix Clusterflop
Processor AMD Phenom II X4 965 Black Edition Deneb @3.4GHz
Motherboard ASRock 870 EXTREME3
Cooling Xigmatec S1284 (Lapped)1x200mm, 4x120mm
Memory Muskin Silverline 4GB DDR3 1333 (PC3 10666) 9-9-9-24
Video Card(s) eVGA GTX 470 SC Edition 1280mb RAM (C/S/M)(640/1280/1705)
Storage 2x500GB Seagate, 32MB Cache 1xWD 40GB UMD IDE Hdd.
Display(s) SAMSUNG 22" LCDTV HD Monitor and Samsung 24"
Case COOLER MASTER RC-690
Audio Device(s) USB 2.0 Sound (USB out to my Stero System)
Power Supply Thermaltake XT TPX-775M 775W
Software Windows XP Home SP3
I checked again, but i don't think XP has this, i'll google it.


And im plugging it right into the back of the motherboard.
 

Random Murderer

The Anti-Midas
Joined
Dec 6, 2006
Messages
6,974 (1.10/day)
Location
Florida, A.K.A. the Sweatbox
System Name TOO MUCH RADIATOR! | The TV Box a.k.a. The Shoebox
Processor Core i7 4930K @ 4.5GHz | Core i5 6600K @ 4.5GHz
Motherboard Asus X79 Rampage IV Extreme | Asus Z170i Pro Gaming
Cooling Custom water on CPU and GPU, dual 360mm radiators | Corsair H80i
Memory 4x 8GB G.Skill TridentX DDR3-1600 | 2x 4GB G.Skill RipJaws 4 DDR4-3000
Video Card(s) Sapphire AMD R9 295x2 | PowerColor AMD HD7970
Storage Samsung SSD 830 256GB, various others | 2x 1TB Seagate Barracudas in RAID1
Display(s) Dell U2713HM 2560x1440 IPS | Panasonic TC-L32E5 1080p IPS TV
Case Thermaltake Suppressor F51 (stripped down to hold two radiators) | Cooler Master Elite 130
Audio Device(s) RM-DAC -> Xiang Sheng 708b -> Sennheiser HD650 | HDMI sound device on 7970
Power Supply LEPA G1600-MA 1600W | Corsair CX750M 750W
Software Win 10 64
Benchmark Scores over 9000 BungholioMarks, "Bitchin' Fast"
I checked again, but i don't think XP has this, i'll google it.


And im plugging it right into the back of the motherboard.

No, don't bother with a USB expansion card. This issue lies with an improper setting in Windows or with the USB device itself.
Is it something you designed yourself? If not, could you link us to the product page for this device?
Also, we could use a better description of how the sound system is all hooked up. for example, my system:
Computer -> usb cable -> RM-DAC -> RCA cables -> Xiang Sheng 708b amp -> Sennheiser HD650

something like that that lists the devices, connecting cables, and the order in which they are connected.
 

pepsi71ocean

New Member
Joined
Nov 7, 2007
Messages
1,471 (0.25/day)
Location
The Peoples Republic of New South Jersey
System Name The Grand Phoenix Clusterflop
Processor AMD Phenom II X4 965 Black Edition Deneb @3.4GHz
Motherboard ASRock 870 EXTREME3
Cooling Xigmatec S1284 (Lapped)1x200mm, 4x120mm
Memory Muskin Silverline 4GB DDR3 1333 (PC3 10666) 9-9-9-24
Video Card(s) eVGA GTX 470 SC Edition 1280mb RAM (C/S/M)(640/1280/1705)
Storage 2x500GB Seagate, 32MB Cache 1xWD 40GB UMD IDE Hdd.
Display(s) SAMSUNG 22" LCDTV HD Monitor and Samsung 24"
Case COOLER MASTER RC-690
Audio Device(s) USB 2.0 Sound (USB out to my Stero System)
Power Supply Thermaltake XT TPX-775M 775W
Software Windows XP Home SP3
I found the hot fix for it, and it didn't change much, the USB slider is at 75% and the sound is at 75% and its decent, not loud but not quiet either. I say just above a normal conversation, where as 3 or 4 months ago it would be really loud, like your in a war movie loud.


It goes, USB port on motherboard -> USB Cable -> Stereo system.

The stereo system came with a USB port on it to plug into the computer, so that is how they are connected.


I read somewhere that the USB port might be dieing, because i swapped ports from one USB to another and the problem went away but only temporary of course.
 

Kreij

Senior Monkey Moderator
Joined
Feb 6, 2007
Messages
13,817 (2.21/day)
Location
Cheeseland (Wisconsin, USA)
What is the brand/model of the stereo system?
 

pepsi71ocean

New Member
Joined
Nov 7, 2007
Messages
1,471 (0.25/day)
Location
The Peoples Republic of New South Jersey
System Name The Grand Phoenix Clusterflop
Processor AMD Phenom II X4 965 Black Edition Deneb @3.4GHz
Motherboard ASRock 870 EXTREME3
Cooling Xigmatec S1284 (Lapped)1x200mm, 4x120mm
Memory Muskin Silverline 4GB DDR3 1333 (PC3 10666) 9-9-9-24
Video Card(s) eVGA GTX 470 SC Edition 1280mb RAM (C/S/M)(640/1280/1705)
Storage 2x500GB Seagate, 32MB Cache 1xWD 40GB UMD IDE Hdd.
Display(s) SAMSUNG 22" LCDTV HD Monitor and Samsung 24"
Case COOLER MASTER RC-690
Audio Device(s) USB 2.0 Sound (USB out to my Stero System)
Power Supply Thermaltake XT TPX-775M 775W
Software Windows XP Home SP3
JVC MX-GC5 "compact component System
 

Kreij

Senior Monkey Moderator
Joined
Feb 6, 2007
Messages
13,817 (2.21/day)
Location
Cheeseland (Wisconsin, USA)
Have you tried it on another PC? Maybe it's not your PC's USB ports but the input USB port on the JVC that is causing problems.
 

Random Murderer

The Anti-Midas
Joined
Dec 6, 2006
Messages
6,974 (1.10/day)
Location
Florida, A.K.A. the Sweatbox
System Name TOO MUCH RADIATOR! | The TV Box a.k.a. The Shoebox
Processor Core i7 4930K @ 4.5GHz | Core i5 6600K @ 4.5GHz
Motherboard Asus X79 Rampage IV Extreme | Asus Z170i Pro Gaming
Cooling Custom water on CPU and GPU, dual 360mm radiators | Corsair H80i
Memory 4x 8GB G.Skill TridentX DDR3-1600 | 2x 4GB G.Skill RipJaws 4 DDR4-3000
Video Card(s) Sapphire AMD R9 295x2 | PowerColor AMD HD7970
Storage Samsung SSD 830 256GB, various others | 2x 1TB Seagate Barracudas in RAID1
Display(s) Dell U2713HM 2560x1440 IPS | Panasonic TC-L32E5 1080p IPS TV
Case Thermaltake Suppressor F51 (stripped down to hold two radiators) | Cooler Master Elite 130
Audio Device(s) RM-DAC -> Xiang Sheng 708b -> Sennheiser HD650 | HDMI sound device on 7970
Power Supply LEPA G1600-MA 1600W | Corsair CX750M 750W
Software Win 10 64
Benchmark Scores over 9000 BungholioMarks, "Bitchin' Fast"
Have you tried it on another PC? Maybe it's not your PC's USB ports but the input USB port on the JVC that is causing problems.

That was where I was heading. It sounds to me like a cold solder joint or dying transistor/IC in the USB circuitry of the receiver itself.
USB is pretty easy to diagnose problems with. If the PC sees something is connected to the USB port and that device is receiving a signal from the PC, chances are it's not the USB port/hub. If you're receiving messages like "Power surge on USB hub" or "The computer cannot recognize this device" then it's probably the USB port/hub.
USB(pre 3.0) is insanely simple in its implementation; there are only four connections to be made: +5V(power positive), Ground, Data +, and Data -. If any one of these connections is not being made, the device will not be recognized by the PC and vice-versa.
 

pepsi71ocean

New Member
Joined
Nov 7, 2007
Messages
1,471 (0.25/day)
Location
The Peoples Republic of New South Jersey
System Name The Grand Phoenix Clusterflop
Processor AMD Phenom II X4 965 Black Edition Deneb @3.4GHz
Motherboard ASRock 870 EXTREME3
Cooling Xigmatec S1284 (Lapped)1x200mm, 4x120mm
Memory Muskin Silverline 4GB DDR3 1333 (PC3 10666) 9-9-9-24
Video Card(s) eVGA GTX 470 SC Edition 1280mb RAM (C/S/M)(640/1280/1705)
Storage 2x500GB Seagate, 32MB Cache 1xWD 40GB UMD IDE Hdd.
Display(s) SAMSUNG 22" LCDTV HD Monitor and Samsung 24"
Case COOLER MASTER RC-690
Audio Device(s) USB 2.0 Sound (USB out to my Stero System)
Power Supply Thermaltake XT TPX-775M 775W
Software Windows XP Home SP3
im going to try and hook up a laptop to it via the USB cable and see if the issues persist.

probibly play a CD or DVD with the lappy and see if the sound degrades.


I know that the amp has no issues with CD's, but like you said it could be on the USB side of the AMP.
 

pepsi71ocean

New Member
Joined
Nov 7, 2007
Messages
1,471 (0.25/day)
Location
The Peoples Republic of New South Jersey
System Name The Grand Phoenix Clusterflop
Processor AMD Phenom II X4 965 Black Edition Deneb @3.4GHz
Motherboard ASRock 870 EXTREME3
Cooling Xigmatec S1284 (Lapped)1x200mm, 4x120mm
Memory Muskin Silverline 4GB DDR3 1333 (PC3 10666) 9-9-9-24
Video Card(s) eVGA GTX 470 SC Edition 1280mb RAM (C/S/M)(640/1280/1705)
Storage 2x500GB Seagate, 32MB Cache 1xWD 40GB UMD IDE Hdd.
Display(s) SAMSUNG 22" LCDTV HD Monitor and Samsung 24"
Case COOLER MASTER RC-690
Audio Device(s) USB 2.0 Sound (USB out to my Stero System)
Power Supply Thermaltake XT TPX-775M 775W
Software Windows XP Home SP3
apparently, this is now only an issue with windows media player, especially when playing DVD's.


should i try and reinstall wmp?
 
Top