- Joined
- Feb 20, 2012
- Messages
- 214 (0.05/day)
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| Processor | I7 6700K @4.6GHz |
|---|---|
| Cooling | Liquid |
| Memory | 16GB DDR4 |
| Display(s) | 27" LCD 2K 144Hz |
| Audio Device(s) | G6 |
| Software | W10 Pro 64BIT |
He's recently happening this BSOD (KMODE_EXCEPTION_NOT_HANDLED): did you know how to spot the problem and how to solve?
Code:
[LEFT]Microsoft (R) Windows Debugger Version 10.0.10586.567 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.
Symbol search path is: srv*
Executable search path is:
Windows 8.1 Kernel Version 9600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 9600.18202.amd64fre.winblue_ltsb.160119-0600
Machine Name:
Kernel base = 0xfffff801`1aa7b000 PsLoadedModuleList = 0xfffff801`1ad4e630
Debug session time: Mon Mar 14 01:00:08.720 2016 (UTC + 1:00)
System Uptime: 0 days 0:31:51.370
Loading Kernel Symbols
...............................................................
................................................................
.................................................
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1E, {ffffffffc0000005, fffff8011ac8109f, 1, c}
Probably caused by : ntkrnlmp.exe ( nt!PpmEnterPlatformIdle+ab )
Followup: MachineOwner
---------
3: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8011ac8109f, The address that the exception occurred at
Arg3: 0000000000000001, Parameter 0 of the exception
Arg4: 000000000000000c, Parameter 1 of the exception
Debugging Details:
------------------
DUMP_CLASS: 1
DUMP_QUALIFIER: 401
BUILD_VERSION_STRING: 9600.18202.amd64fre.winblue_ltsb.160119-0600
SYSTEM_PRODUCT_NAME: To Be Filled By O.E.M.
SYSTEM_SKU: To Be Filled By O.E.M.
SYSTEM_VERSION: To Be Filled By O.E.M.
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: P1.90
BIOS_DATE: 01/18/2011
BASEBOARD_MANUFACTURER: ASRock
BASEBOARD_PRODUCT: P55 Extreme4
BASEBOARD_VERSION:
DUMP_TYPE: 1
BUGCHECK_P1: ffffffffc0000005
BUGCHECK_P2: fffff8011ac8109f
BUGCHECK_P3: 1
BUGCHECK_P4: c
WRITE_ADDRESS: 000000000000000c
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - L'istruzione a 0x%08lx ha fatto riferimento alla memoria a 0x%08lx. La memoria non poteva essere %s.
FAULTING_IP:
nt!PpmEnterPlatformIdle+ab
fffff801`1ac8109f 89410c mov dword ptr [rcx+0Ch],eax
EXCEPTION_PARAMETER1: 0000000000000001
EXCEPTION_PARAMETER2: 000000000000000c
BUGCHECK_STR: 0x1E_c0000005_W
CPU_COUNT: 4
CPU_MHZ: ec4
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 1e
CPU_STEPPING: 5
CPU_MICROCODE: 6,1e,5,0 (F,M,S,R) SIG: 5'00000000 (cache) 5'00000000 (init)
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: HM
ANALYSIS_SESSION_TIME: 03-15-2016 01:18:28.0699
ANALYSIS_VERSION: 10.0.10586.567 amd64fre
EXCEPTION_RECORD: ffffd0019c40c2c0 -- (.exr 0xffffd0019c40c2c0)
ExceptionAddress: ffffd0019c40c2c8
ExceptionCode: 00000006
ExceptionFlags: 00000000
NumberParameters: 0
TRAP_FRAME: 0000000000000001 -- (.trap 0x1)
Unable to read trap frame at 00000000`00000001
LAST_CONTROL_TRANSFER: from fffff8011ac5669e to fffff8011abc93a0
STACK_TEXT:
ffffd001`965b9858 fffff801`1ac5669e : 00000000`0000001e ffffffff`c0000005 fffff801`1ac8109f 00000000`00000001 : nt!KeBugCheckEx
ffffd001`965b9860 fffff801`1abd08ed : ffffd001`965b9fd0 00000000`00000000 ffffd001`965ba7c8 ffffd001`965b99d0 : nt!KiFatalExceptionHandler+0x22
ffffd001`965b98a0 fffff801`1aaf074d : 00000000`00000001 fffff801`1aa7b000 ffffd001`965ba700 00000000`00000000 : nt!RtlpExecuteHandlerForException+0xd
ffffd001`965b98d0 fffff801`1aaf4b0e : ffffd001`965ba7c8 ffffd001`965ba4d0 ffffd001`965ba7c8 00000001`a49123c4 : nt!RtlDispatchException+0x1a5
ffffd001`965b9fa0 fffff801`1abd4fc2 : ffffd001`9c40c2c0 ffffd001`965ba700 00000000`00000001 fffff801`1aac0a07 : nt!KiDispatchException+0x646
ffffd001`965ba690 fffff801`1abd3714 : 00000000`00000001 00000000`000000ff ffffe001`68c31900 fffff801`1abcac1c : nt!KiExceptionDispatch+0xc2
ffffd001`965ba870 fffff801`1ac8109f : 00000000`00000010 00000000`00000286 ffffd001`965baa28 00000000`00000018 : nt!KiPageFault+0x214
ffffd001`965baa00 fffff801`1abf2ec3 : ffffd001`9c400180 ffffe001`6e1e6010 ffffe001`6e1e6010 ffffe001`00000003 : nt!PpmEnterPlatformIdle+0xab
ffffd001`965baa60 fffff801`1aae6c26 : ffffd001`9c400180 ffffd001`965bac8c ffffd001`965bac90 ffffd001`965bac98 : nt! ?? ::FNODOBFM::`string'+0x19603
ffffd001`965bac50 fffff801`1abccebc : ffffd001`9c400180 ffffd001`9c400180 ffffd001`9c40c2c0 00000000`00011ce3 : nt!PoIdle+0x2f6
ffffd001`965bada0 00000000`00000000 : ffffd001`965bb000 ffffd001`965b5000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x2c
STACK_COMMAND: kb
THREAD_SHA1_HASH_MOD_FUNC: 6f666851b5417f545f74cd2471a609ce10542218
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 071b7805d16f412b3436fe5d4ef401b9e1c71de9
THREAD_SHA1_HASH_MOD: b28610981796779b4ac02f58898fde25728a775c
FOLLOWUP_IP:
nt!PpmEnterPlatformIdle+ab
fffff801`1ac8109f 89410c mov dword ptr [rcx+0Ch],eax
FAULT_INSTR_CODE: 890c4189
SYMBOL_STACK_INDEX: 7
SYMBOL_NAME: nt!PpmEnterPlatformIdle+ab
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 569e61fd
BUCKET_ID_FUNC_OFFSET: ab
FAILURE_BUCKET_ID: 0x1E_c0000005_W_nt!PpmEnterPlatformIdle
BUCKET_ID: 0x1E_c0000005_W_nt!PpmEnterPlatformIdle
PRIMARY_PROBLEM_CLASS: 0x1E_c0000005_W_nt!PpmEnterPlatformIdle
TARGET_TIME: 2016-03-14T00:00:08.000Z
OSBUILD: 9600
OSSERVICEPACK: 0
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 8.1
OSEDITION: Windows 8.1 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2016-01-19 17:19:09
BUILDDATESTAMP_STR: 160119-0600
BUILDLAB_STR: winblue_ltsb
BUILDOSVER_STR: 6.3.9600.18202.amd64fre.winblue_ltsb.160119-0600
ANALYSIS_SESSION_ELAPSED_TIME: 1165
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x1e_c0000005_w_nt!ppmenterplatformidle
FAILURE_ID_HASH: {d22748df-3d72-0e5b-f501-11c1cd777fe2}
Followup: MachineOwner[/LEFT]
and I am off to bed finally.
