PC freezes at random, HELP!

[DleZlatan]

Hi guys, so I'm new here so I am sorry If I posted in wrong place, but here is the problem: So I'm just browsing web, watching films, playing games and my PC freezes at any time just freezes, I can see everything, but cant move my cursor or do anything at all, I don't know what's wrong..

I uploaded the file where it shows crash details I think, I dont know what that means though.

 

[ne6togadno]

https://www.techpowerup.com/forums/account/specs

 

[buggalugs]

could be lots of things but try running memtest to see if you have memory errors. It seems you have windows 7, windows has a built in memory tester.

 

[Caring1]

Check your temperatures too, heat might be the cause.

 

[Jetster]

hardware error. Fill out your specs, check temp under load, memory test with memtest86

 

[DleZlatan]

Well, I will try that memtest tommorrow I don't have time now, but my temperatures though (SpeedFan): everythings normal except Core0;1 are 60-65 Celsius. And CPU is 40-50 (It's normal because My cooler is a bit damaged, but it does not rise more than 50)

 

[P4-630]

Well, I will try that memtest tommorrow I don't have time now, but my temperatures though (SpeedFan): everythings normal except Core0;1 are 60-65 Celsius. And CPU is 40-50 (It's normal because My cooler is a bit damaged, but it does not rise more than 50)

If those temps are at idle , it's pretty high for idle, I wonder what the temps are at load...

 

[Jetster]

use OCCT and run some tests runs

 

[Bill_Bright]

everythings normal except Core0;1 are 60-65 Celsius. And CPU is 40-50 (It's normal because My cooler is a bit damaged, but it does not rise more than 50)

Ummm, you said Core 0 and 1 are 60 - 65°C then said it does not rise more than 50°C. So which is it?

While 65°C is not excessively hot, it is pretty warm. If it sticks up there for longer than a few seconds at a time, I personally would look at my case cooling options (assuming the interior is clean of heat-trapping dust). You might remove the side panel and blast a desk fan in there to see what happens.

ne6togadno is right - we need you system specs.

Others are right too and this could be lots of things and because everything relies on good, clean, stable power, I always want to ensure I am providing it. I recommend you borrow or scrounge up a spare, known good power supply to swap in and see what happens.

 

[eidairaman1]

Replace your cpu cooler if it is damaged

 

[DleZlatan]

Ummm, you said Core 0 and 1 are 60 - 65°C then said it does not rise more than 50°C. So which is it?

While 65°C is not excessively hot, it is pretty warm. If it sticks up there for longer than a few seconds at a time, I personally would look at my case cooling options (assuming the interior is clean of heat-trapping dust). You might remove the side panel and blast a desk fan in there to see what happens.

ne6togadno is right - we need you system specs.

Others are right too and this could be lots of things and because everything relies on good, clean, stable power, I always want to ensure I am providing it. I recommend you borrow or scrounge up a spare, known good power supply to swap in and see what happens.

I said my CPU temp does not rise more than 50. Not core temp.
So the core temp is CPU right ? If it is, So it's my CPU coolers fault ? Because the other coolers I have is at GPU and on Power supply

Replace your cpu cooler if it is damaged

It's not THE cooler it's those screws that holds it, but I managed to put it in the right place correctly

So my specs: Intel(R) core(TM)2 duo CPU 2,66 Processor. 4GB ram. 64bit system. NVIDIA Geforce 620 (1GB)

Ummm, you said Core 0 and 1 are 60 - 65°C then said it does not rise more than 50°C. So which is it?

While 65°C is not excessively hot, it is pretty warm. If it sticks up there for longer than a few seconds at a time, I personally would look at my case cooling options (assuming the interior is clean of heat-trapping dust). You might remove the side panel and blast a desk fan in there to see what happens.

ne6togadno is right - we need you system specs.

Others are right too and this could be lots of things and because everything relies on good, clean, stable power, I always want to ensure I am providing it. I recommend you borrow or scrounge up a spare, known good power supply to swap in and see what happens.

I will try that sometime, but I don't believe it's power supply because it worked like a charm for like a year and these freezes started recently.

could be lots of things but try running memtest to see if you have memory errors. It seems you have windows 7, windows has a built in memory tester.

Memtest complete, with no errors though..

use OCCT and run some tests runs

So I don't understand this right, but I can understand that this is awfully wrong..

So, now I know that the problem is overheating of core, but what the core is ? is it motherboard ?

 

[P4-630]

Your CPU is overheating on load....

Clean out your system if there is any dust in it, check if all the fans are spinning.
You could re-paste the CPU, maybe buy a better CPU cooler.

 

[DleZlatan]

Your CPU is overheating on load....

Clean out your system if there is any dust in it, check if all the fans are spinning.
You could re-paste the CPU, maybe buy a better CPU cooler.

The paste was replaced half year ago it's not dry yet, I'll buy better cooler though, ty

 

[P4-630]

Wait I was looking at the CPU usage, the max highest core temp was about 86, it shouldn't crash your PC.

 

[Jetster]

Didn't you say your CPU cooler had some damage? Try another

 

[P4-630]

Didn't you say your CPU cooler had some damage? Try another

His CPU temps are high, but shouldn't cause a problem, maybe throttling at some point.
It shouldn't freeze up the system with these temps.
@unclewebb ?

How many runs did you run memtest86?
Sometimes it will pass on the first run but sometimes it can fail after a few more runs.

 

[elijahk33]

Another thing you can do to rule out GPU instability:
Install Asus GPUTweak 2
Open it, click on Professional Mode, and activate the Always 3D Clock.

What this does is to disable GPU power saving features. Some GPUs might show some instability at lower or intermediate power states, especially after a few years of usage.

EDIT:
This can also be done through MSI Afterburner (depends on the exact card)

 

[P4-630]

This can also be done through MSI Afterburner (depends on the exact card)

If you check his system specs you see that he has a Nvidia GT620.

 

[DleZlatan]

How many runs did you run memtest86?
Sometimes it will pass on the first run but sometimes it can fail after a few more runs.

I did only one test, I'll try a few more

Wait I was looking at the CPU usage, the max highest core temp was about 86, it shouldn't crash your PC.

But the test shutdown on itself because it said that max temp it can handle or something like that was 85

 

[Bill_Bright]

I said my CPU temp does not rise more than 50. Not core temp.
So the core temp is CPU right ?

Sadly, there is no standard. The core is one of your CPU temps. The "CPU temp" is probably that of the shield (the CPU's out case).

I will try that sometime, but I don't believe it's power supply because it worked like a charm for like a year and these freezes started recently.

You cannot assume anything is still working properly just because it used to work properly. If you think about that, it does not make sense. Cars suddenly break down without notice. My coffee pot suddenly stopped working. The air conditioner was working great, then stopped working. As for power supplies, they are constantly getting beat up by power anomalies like surges and spikes, dips (opposite of spikes) and sags (opposite of surges). The only way for "normal" users to ensure their PSU is good, is to swap in another known good one and see if the same issues remain.

You don't have to replace TIM (thermal interface material) just because years have passed or even if it dries out. Remember, the purpose of TIM is to fill the microscopic pits and valleys in the mating surfaces to push the insulating air out. Even if the liquid portion of the TIM (which is there just to make the stuff flow out of the tube easier and make it sticky) dries, the solid materials are left behind, taking up the space and keeping the air out.

BUT you must ALWAYS replace the TIM once the cured bond has been broken and I fear that may have happened when the mounting screws came loose. So I would unplug from the wall, remove the heatsink fan assembly, clean both surfaces thoroughly and apply a fresh new layer.

But the test shutdown on itself because it said that max temp it can handle or something like that was 85

That will happen if the BIOS PC Health threshold setting is set at a lower temp as a safety measure.

 

[P4-630]

That will happen if the BIOS PC Health threshold setting is set at a lower temp as a safety measure.

That will be probably it then, it might be a OEM PC.

 

[DleZlatan]

Sadly, there is no standard. The core is one of your CPU temps. The "CPU temp" is probably that of the shield (the CPU's out case).

You cannot assume anything is still working properly just because it used to work properly. If you think about that, it does not make sense. Cars suddenly break down without notice. My coffee pot suddenly stopped working. The air conditioner was working great, then stopped working. As for power supplies, they are constantly getting beat up by power anomalies like surges and spikes, dips (opposite of spikes) and sags (opposite of surges). The only way for "normal" users to ensure their PSU is good, is to swap in another known good one and see if the same issues remain.

You don't have to replace TIM (thermal interface material) just because years have passed or even if it dries out. Remember, the purpose of TIM is to fill the microscopic pits and valleys in the mating surfaces to push the insulating air out. Even if the liquid portion of the TIM (which is there just to make the stuff flow out of the tube easier and make it sticky) dries, the solid materials are left behind, taking up the space and keeping the air out.

BUT you must ALWAYS replace the TIM once the cured bond has been broken and I fear that may have happened when the mounting screws came loose. So I would unplug from the wall, remove the heatsink fan assembly, clean both surfaces thoroughly and apply a fresh new layer.

That will happen if the BIOS PC Health threshold setting is set at a lower temp as a safety measure.

Okay thank you, I will do that

That will be probably it then, it might be a OEM PC.

Please explain that in normal language

 

[Bill_Bright]

That will be probably it then, it might be a OEM PC.

Doesn't have to be. These CPU temperature threshold settings can be set by the motherboard makers too as a default setting. I had a BIO-Star board come in that kept shutting down because the darn thing was set to 60°C. I moved it up to 70°C and his shutdown problems went away - well, cleaning out all the dust and cat hair helped too!

 

[P4-630]

Please explain that in normal language

You may have bought this complete PC, HP, Acer, Asus, Lenovo, or other.

 

[DleZlatan]

You may have bought this complete PC, HP, Acer, Asus, Lenovo, or other.

Actually this PC was assembled from two different PC

So what to do now ? Fix the paste ?