290x died under warranty, replacemnet to demand?

Vayra86 · Sep 7, 2016

The most interesting thing about that RX 480 should be that it has full support for years to come, whereas the 290x is on an older GCN unlikely to get any better still. Good chance that you will earn back that 3% perf difference over time.

FireFox · Sep 7, 2016

EarthDog said:
this...

And you shouldn't be "demanding" anything.

We don't even know why the card died.

EarthDog · Sep 7, 2016

Your point?

AlienIsGOD · Sep 7, 2016

My RX 480 is RMA atm, I don't remember demanding a Nitro+ version back

FireFox · Sep 7, 2016

EarthDog said:
Your point?

My point is simple, if he killed the GPU thing that we don't know, as you already said he shouldn't be demanding anything.

EarthDog · Sep 7, 2016

You missed the point there... regardless of the situation (there are exceptions, this isnt one lf them...yet...) one shouldnt "demand" anything from anyone. Request is better. You get more out of people with sugar than vinegar!!

HOW it died played no bearing in that days earlier post.

eidairaman1 · Sep 7, 2016

EarthDog said:
You missed the point there... regardless of the situation (there are exceptions, this isnt one lf them...yet...) one shouldnt "demand" anything from anyone. Request is better. You get more out of people with sugar than vinegar!!

Yup. Happens with Appliance repairs, when people start demanding this that and everything else they get the bare minimum from me.

EarthDog · Sep 7, 2016

loreng morena said:
Ok, not quite.

Huh?

All 3 of your posts don't make sense....

xvi · Sep 7, 2016

Going to agree with what a lot of people already said. You'd be doing well to get an exact replacement back and the fact that they're giving you something two generations newer with equal performance is very generous of them. I'd make that trade all day long.

Black Flag · Sep 8, 2016

I don't know why it died, I suspect defective product, because the last months I noticed that the temperatures on both core and the vrm's where reaching 96+ degrees of Celsius. When I first install it, temperatures never exceeded the upper limit of 86 degrees.

2 years ago when I had some issues with an Asus 7970 GHz edition and artifacts, they replaced the 7970 with a 290x DC2T. But I already had bought the 290x which died.

Here in Greece they made replacements according to both the price and the performance of the product. Always the replacement when an equal product is not available is in favor of the customer with a better product.

Now, according to the price of my 290x, was expensive when I bought it, than the price of the 480 they will replace.

I noticed that I will demand a 480, because I'm a loyal customer to the specified store.

EarthDog · Sep 8, 2016

LOL, demand...

Maybe we are losing things in translation... Black Flag, is English your native language?

AlienIsGOD · Sep 8, 2016

Black Flag said:
I don't know why it died, I suspect defective product, because the last months I noticed that the temperatures on both core and the vrm's where reaching 96+ degrees of Celsius. When I first install it, temperatures never exceeded the upper limit of 86 degrees.

2 years ago when I had some issues with an Asus 7970 GHz edition and artifacts, they replaced the 7970 with a 290x DC2T. But I already had bought the 290x which died.

Here in Greece they made replacements according to both the price and the performance of the product. Always the replacement when an equal product is not available is in favor of the customer with a better product.

Now, according to the price of my 290x, was expensive when I bought it, than the price of the 480 they will replace.

I noticed that I will demand a 480, because I'm a loyal customer to the specified store.

Demand? or ask nicely?

Black Flag · Sep 8, 2016

No, English isn't my mother language.

I demanded it politely.

This is a portion of the letter I attached with package box, describing the issues and what I did to confirm that the product isn't functional anymore.

"I want the defective product to be replaced with a 390x, or 480, if a 290x isn't available for replacement".

FireFox · Sep 8, 2016

Black Flag said:
I demanded it politely

Black Flag said:
"I want the defective product to be replaced

Black Flag said:
This is a portion of the letter I attached with package box

Sounds a little bit rude to me

EarthDog · Sep 8, 2016

I'm sure they saw that and laughed. They will give you what they have.

Kanan · Sep 8, 2016

He DEMANDED! :roll:

Haha good luck man, maybe that works

xvi · Sep 8, 2016

Black Flag said:
Here in Greece they made replacements according to both the price and the performance of the product. Always the replacement when an equal product is not available is in favor of the customer with a better product.

That's pretty normal for RMAs in general.

Black Flag said:
Now, according to the price of my 290x, was expensive when I bought it, than the price of the 480 they will replace.

Expensive when you bought it doesn't have anything to do with what they owe you now. You got years of performance out of it and the only price anyone is going to care about is what they're worth used now (and that price is going to be a *lot* less than the 480 they're sending you as a replacement, which is part of why I say you're getting a *very* good deal here.)

Tatty_Two · Sep 8, 2016

Black Flag said:
No, English isn't my mother language.

I demanded it politely.

This is a portion of the letter I attached with package box, describing the issues and what I did to confirm that the product isn't functional anymore.

"I want the defective product to be replaced with a 390x, or 480, if a 290x isn't available for replacement".

The term is "like for like" or "similar", similar is often not the same though.

Black Flag · Sep 8, 2016

Tatty_One said:
The term is "like for like" or "similar", similar is often not the same though.

Sorry pal, I didn't get you. As a British you have a different perspective for the language. The English language learners, have their own. If a foreigner doesn't practice his English way of speaking to a country which has the English for official language, he'll never learn to speak correctly.

Tatty_Two · Sep 9, 2016

Black Flag said:
Sorry pal, I didn't get you. As a British you have a different perspective for the language. The English language learners, have their own. If a foreigner doesn't practice his English way of speaking to a country which has the English for official language, he'll never learn to speak correctly.

Warranty terminology, so not my language, its the manufacturers language, the words "like" and "similar" translated means that a replacement may not be the "same" card necessarily.

slozomby · Sep 9, 2016

lawyerese is its own language and has its own dictionary.

$ReaPeR$ · Sep 9, 2016

Black Flag said:
It will be replaced with a Sapphire Radeon RX 480 4GB Nitro (11260-02).

I hope it performs better than the 290x.

Thank you everyone for your answers.

nice!that's an upgrade in my eyes.

Black Flag · Sep 10, 2016

I'm delighted with my 480...

Much better than the 290x...

AlienIsGOD · Sep 10, 2016

i like mine too

(well when i get it back from RMA i will again )

Join the RX 4x0 clubhouse

https://www.techpowerup.com/forums/threads/rx-480-470-460-owners-club.224352/

Processor	i7 8700k 4.6Ghz @ 1.24V
Motherboard	AsRock Fatal1ty K6 Z370
Cooling	beQuiet! Dark Rock Pro 3
Memory	16GB Corsair Vengeance LPX 3200/C16
Video Card(s)	ASRock RX7900XT Phantom Gaming
Storage	Samsung 850 EVO 1TB + Samsung 830 256GB + Crucial BX100 250GB + Toshiba 1TB HDD
Display(s)	Gigabyte G34QWC (3440x1440)
Case	Fractal Design Define R5
Audio Device(s)	Harman Kardon AVR137 + 2.1
Power Supply	EVGA Supernova G2 750W
Mouse	XTRFY M42
Keyboard	Lenovo Thinkpad Trackpoint II
Software	W10 x64

Processor	Intel i7 10700K
Motherboard	Asus ROG Maximus XII Hero
Cooling	2x Black Ice Nemesis GTX 480 - 1x Black Ice Nemesis GTX 420 - D5 VPP655P - 13x Corsair LL120 - LL140
Memory	32GB G.SKILL Trident Z RGB 3600Hz
Video Card(s)	EVGA GEFORCE RTX 3080 XC3 Ultra
Storage	Samsung 970 EVO PLUS 500GB/1TB - WD Blue SN550 1TB - 2 X WD Blue 1TB - 3 X WD Black 1TB
Display(s)	Asus ROG PG278QR 2560x1440 144Hz (Overclocked 165Hz )/ Samsung
Case	Corsair Obsidian 1000D
Audio Device(s)	I prefer Gaming-Headset
Power Supply	Enermax MaxTytan 1250W 80+ Titanium
Mouse	Logitech G502 spectrum
Keyboard	Virtuis Advanced Gaming Keyboard ( Batboard )
Software	Windows 10 Enterprise/Windows 10 Pro/Windows 11 Pro
Benchmark Scores	My PC runs FiFA

System Name	Aliens Ryzen Rig \| 2nd Hand Omen
Processor	Ryzen R5 5600 \| Ryzen R5 3600
Motherboard	Gigabyte B450 Aorus Elite (F61 BIOS) \| B450 matx
Cooling	DeepCool Castle EX V2 240mm AIO\| stock for now
Memory	8GB X 2 DDR4 3000mhz Team Group Vulcan \| 16GB DDR4
Video Card(s)	Sapphire Pulse RX 5700 8GB \| GTX 1650 4GB
Storage	Adata XPG 8200 PRO 512GB SSD OS / 240 SSD + 2TB M.2 SSD Games / 1000 GB Data \| SSD + HDD
Display(s)	Acer ED273 27" VA 144hz Freesync \|TCL 32" 1080P w/ HDR
Case	NZXT H500 Black \| HP Omen Obelisk
Audio Device(s)	Onboard Realtek \| Onboard Realtek
Power Supply	EVGA SuperNOVA G3 650w 80+ Gold \| 500w
Mouse	Steelseries Rival 500 15 button mouse w/ Razor Goliathus Chroma XL mousemat \| Logitech G502
Keyboard	Logitech G910 Orion Spark RGB w/ Romer G tactile keys \| Logitech G513 Carbon w/ Romer G tactile keys
Software	Windows 10 Pro \| Windows 10 Pro

Processor	Intel i7 10700K
Motherboard	Asus ROG Maximus XII Hero
Cooling	2x Black Ice Nemesis GTX 480 - 1x Black Ice Nemesis GTX 420 - D5 VPP655P - 13x Corsair LL120 - LL140
Memory	32GB G.SKILL Trident Z RGB 3600Hz
Video Card(s)	EVGA GEFORCE RTX 3080 XC3 Ultra
Storage	Samsung 970 EVO PLUS 500GB/1TB - WD Blue SN550 1TB - 2 X WD Blue 1TB - 3 X WD Black 1TB
Display(s)	Asus ROG PG278QR 2560x1440 144Hz (Overclocked 165Hz )/ Samsung
Case	Corsair Obsidian 1000D
Audio Device(s)	I prefer Gaming-Headset
Power Supply	Enermax MaxTytan 1250W 80+ Titanium
Mouse	Logitech G502 spectrum
Keyboard	Virtuis Advanced Gaming Keyboard ( Batboard )
Software	Windows 10 Enterprise/Windows 10 Pro/Windows 11 Pro
Benchmark Scores	My PC runs FiFA

System Name	PCGOD
Processor	AMD FX 8350@ 5.0GHz
Motherboard	Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling	Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory	16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s)	AMD Radeon 290 Sapphire Vapor-X
Storage	Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s)	NEC Multisync LCD 1700V (Display Port Adapter)
Case	AeroCool Xpredator Evil Blue Edition
Audio Device(s)	Creative Labs Sound Blaster ZxR
Power Supply	Seasonic 1250 XM2 Series (XP3)
Mouse	Roccat Kone XTD
Keyboard	Roccat Ryos MK Pro
Software	Windows 7 Pro 64

290x died under warranty, replacemnet to demand?

Vayra86

FireFox

The Power Of Intel

EarthDog

AlienIsGOD

Vanguard Beta Tester

FireFox

The Power Of Intel

EarthDog

eidairaman1

The Exiled Airman

EarthDog

xvi

Black Flag

EarthDog

AlienIsGOD

Vanguard Beta Tester

Black Flag

FireFox

The Power Of Intel

EarthDog

Kanan

Tech Enthusiast & Gamer

xvi

Tatty_Two

Gone Fishing

Black Flag

Tatty_Two

Gone Fishing

slozomby

$ReaPeR$

Black Flag

AlienIsGOD

Vanguard Beta Tester

System Name	Rainbow
Processor	Intel Core i7 8700k
Motherboard	MSI MPG Z390M GAMING EDGE AC
Cooling	Corsair H115i, 2x Noctua NF-A14 industrialPPC-3000 PWM
Memory	G. Skill TridentZ RGB 4x8GB (F4-3600C16Q-32GTZR)
Video Card(s)	ZOTAC GeForce RTX 3090 Trinity
Storage	2x Samsung 950 Pro 256GB \| 2xHGST Deskstar 4TB 7.2K
Display(s)	Samsung C27HG70
Case	Xigmatek Aquila
Power Supply	Seasonic 760W SS-760XP
Mouse	Razer Deathadder 2013
Keyboard	Corsair Vengeance K95
Software	Windows 10 Pro
Benchmark Scores	4 trillion points in GmailMark, over 144 FPS 2K Facebook Scrolling (Extreme Quality preset)

System Name	My PC!
Processor	AMD FX 8350 (4,66 GHz)
Motherboard	Asus Crosshair V Formula
Cooling	Corsair H100
Memory	16GB Kingston HyperX Predator T2 DDR3 at 2133 MHz
Video Card(s)	SAPPHIRE NITRO+ RX 480 4G (1350 - 1900 MHz)
Storage	Western Digital Caviar Black 1 and 2 TB (WDC Green)
Display(s)	LG 24EA53VQ
Case	Coolermaster HAF X (942)
Audio Device(s)	Sound Blaster ZX
Power Supply	Corsair TX 950W
Software	Windows 7x64 Ultimate SP1, Windows XP Professional SP3

System Name	eazen corp \| Xentronon 7.2
Processor	AMD Ryzen 7 3700X // PBO max.
Motherboard	Asus TUF Gaming X570-Plus
Cooling	Noctua NH-D14 SE2011 w/ AM4 kit // 3x Corsair AF140L case fans (2 in, 1 out)
Memory	G.Skill Trident Z RGB 2x16 GB DDR4 3600 @ 3800, CL16-19-19-39-58-1T, 1.4 V
Video Card(s)	Asus ROG Strix GeForce RTX 2080 Ti modded to MATRIX // 2000-2100 MHz Core / 1938 MHz G6
Storage	Silicon Power P34A80 1TB NVME/Samsung SSD 830 128GB&850 Evo 500GB&F3 1TB 7200RPM/Seagate 2TB 5900RPM
Display(s)	Samsung 27" Curved FS2 HDR QLED 1440p/144Hz&27" iiyama TN LED 1080p/120Hz / Samsung 40" IPS 1080p TV
Case	Corsair Carbide 600C
Audio Device(s)	HyperX Cloud Orbit S / Creative SB X AE-5 @ Logitech Z906 / Sony HD AVR @PC & TV @ Teufel Theater 80
Power Supply	EVGA 650 GQ
Mouse	Logitech G700 @ Steelseries DeX // Xbox 360 Wireless Controller
Keyboard	Corsair K70 LUX RGB /w Cherry MX Brown switches
VR HMD	Still nope
Software	Win 10 Pro
Benchmark Scores	15 095 Time Spy \| P29 079 Firestrike \| P35 628 3DM11 \| X67 508 3DM Vantage Extreme

Processor	Rocket Lake Core i5 11600K @ 5 Ghz with PL tweaks
Motherboard	MSI MAG Z490 TOMAHAWK
Cooling	Thermalright Peerless Assassin 120SE + 4 Phanteks 140mm case fans
Memory	32GB (4 x 8GB SR) Patriot Viper Steel 4133Mhz DDR4 @ 3600Mhz CL14@1.45v Gear 1
Video Card(s)	Asus Dual RTX 4070 OC
Storage	WD Blue SN550 1TB M.2 NVME//Crucial MX500 500GB SSD (OS)
Display(s)	AOC Q2781PQ 27 inch Ultra Slim 2560 x 1440 IPS
Case	Phanteks Enthoo Pro M Windowed - Gunmetal
Audio Device(s)	Onboard Realtek ALC1200/SPDIF to Sony AVR @ 5.1
Power Supply	Seasonic CORE GM650w Gold Semi modular
Mouse	Coolermaster Storm Octane wired
Keyboard	Element Gaming Carbon Mk2 Tournament Mech
Software	Win 10 Home x64

System Name	Gaming Desktop
Processor	i7 6700k
Motherboard	asus rog alpha
Cooling	H110i
Memory	Corsair Dominator 16gb DDR4 3200
Video Card(s)	GTX 1080
Storage	EVO 840 500gb, EVO 850 500gb, Perc 710 Raid WD RED 4tbx4
Case	Corsair 500r
Power Supply	Antec 850
Mouse	Logitec G502
Keyboard	a cheap dell

System Name	Ryzen/Laptop/htpc
Processor	R9 3900X/i7 6700HQ/i7 2600
Motherboard	AsRock X470 Taichi/Acer/ Gigabyte H77M
Cooling	Corsair H115i pro with 2 Noctua NF-A14 chromax/OEM/Noctua NH-L12i
Memory	G.Skill Trident Z 32GB @3200/16GB DDR4 2666 HyperX impact/24GB
Video Card(s)	TUL Red Dragon Vega 56/Intel HD 530 - GTX 950m/ 970 GTX
Storage	970pro NVMe 512GB,Samsung 860evo 1TB, 3x4TB WD gold/Transcend 830s, 1TB Toshiba/Adata 256GB + 1TB WD
Display(s)	Philips FTV 32 inch + Dell 2407WFP-HC/OEM/Sony KDL-42W828B
Case	Phanteks Enthoo Luxe/Acer Barebone/Enermax
Audio Device(s)	SoundBlasterX AE-5 (Dell A525)(HyperX Cloud Alpha)/mojo/soundblaster xfi gamer
Power Supply	Seasonic focus+ 850 platinum (SSR-850PX)/165 Watt power brick/Enermax 650W
Mouse	G502 Hero/M705 Marathon/G305 Hero Lightspeed
Keyboard	G19/oem/Steelseries Apex 300
Software	Win10 pro 64bit