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My AMD Radeon R8 M365DX doesn't seem to be working too well

Mobius one

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I have a HP Pavilion Notebook with AMD A10-8700P Radeon R6, 10 Compute Cores 4C+6G
16 Gigs of RAM, Windows 10, and an integrated AMD Radeon R8 M365DX, which is "a hybrid Crossfire combination of the integrated Radeon R6 (512 MB RAM) and a dedicated Radeon R7 M360 (2 GB RAM)." http://www.notebookcheck.net/AMD-Radeon-R8-M365DX-Benchmarks-and-Specs.150996.0.html

My problem was that I had gone through the Device manager and both cards were listed as "AMD Radeon R8 M365DX" and "Radeon R6 Graphics" under display adapters and also had a "Device install requested" in their events with the information "Device PCI ... Reguires further installation" I tried fixing this by getting new drivers through AMD which replaced my default AMD Catalyst Control Center with "AMD Gaming Evolved" and "Radeon Settings". Now the cards are correctly listed under display adapters; but before this I was barely able to run "Hearthstone" on my laptop, I used the new "Gaming Evolved" application to optimize and now hearthstone runs fine, but I still have issues.

CPU-Z and GPU-Z have conflicting diagnostics of my laptop I wonder what you guys can make of these screenshots


Here is some more information regarding my laptop if it helps:


I'm pretty sure my laptop is this one:

http://www.notebookcheck.net/HP-Pavilion-15-ab052ng-Notebook-Review.152289.0.html#nbc_nbcompare_div
Although I "Built" my laptop off of a special deal HP was doing during christmas.

Windows 10 Came preinstalled.
both cards are enabled but one continues to be inactive I don't know how to reactivate.
 

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Looks normal. System is in low power mode because you dont have a game running.
 
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Looks normal. System is in low power mode because you dont have a game running.
what he said

the machine will turn off the discreet card to save power/heat when its not needed. this is a good thing.
 

Mobius one

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Sep 27, 2016
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Looks normal. System is in low power mode because you dont have a game running.
Thanks Frank,
what you said makes sense should've ran a game while looking at the graphs. Just did that and everything looks good.
Also the GPU load stayed at 0% while playing the game for both, is this an issue? I would have guessed them to increase a bit.

Thanks again
 
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