Keep losing HDMI signal when playing games

eidairaman1 · Oct 18, 2016

HDMI if not grounded properly from a tv/monitor can create a foreign voltage that can cause stuff to suddenly quit.

Change the power strip To a fresh power strip, otherwise try a different outlet, ensure the motherboard bios is updated to latest.

Otherwise change that psu or try the gpu in a different machine.

Mussels · Oct 18, 2016

black screen when gaming does sound more like PSU, if its exclusively while gaming and temps are low.

That, or something without a sensor is overheating

Macjeje · Oct 19, 2016

eidairaman1 said:
HDMI if not grounded properly from a tv/monitor can create a foreign voltage that can cause stuff to suddenly quit.

Change the power strip To a fresh power strip, otherwise try a different outlet, ensure the motherboard bios is updated to latest.

Otherwise change that psu or try the gpu in a different machine.

I had the same issue when I was using a different monitor with DVI. Only difference was that the monitor displayed stripes instead of a total black screen.

I ordered a Corsair CX600. It seems to be a decent budget PSU. Will try it out as soon as it gets here and post an update.

I also noted that if my PC gets a blakcscreen and I immediatly reboot my PC and get back in the game it is very likely that my PC is going to get another blackscreen in the next 5-10 minutes.

DeathtoGnomes · Oct 19, 2016

Macjeje said:
I had the same issue when I was using a different monitor with DVI. Only difference was that the monitor displayed stripes instead of a total black screen.

I ordered a Corsair CX600. It seems to be a decent budget PSU. Will try it out as soon as it gets here and post an update.

I also noted that if my PC gets a blakcscreen and I immediatly reboot my PC and get back in the game it is very likely that my PC is going to get another blackscreen in the next 5-10 minutes.

That is a video card issue. I've had that issue before, long time ago. I think, about 60% sure, it might have bad on-card memory. The other 40% is that its a monitor compatibility as strange as that sounds.

Macjeje · Oct 19, 2016

DeathtoGnomes said:
That is a video card issue. I've had that issue before, long time ago. I think, about 60% sure, it might have bad on-card memory. The other 40% is that its a monitor compatibility as strange as that sounds.

That would mean that both my old video card (that generated stripes instead of blackscreens) and my new RX 480 are defective. That's why we ruled it out, my GPU is brand new.
Still, if what you say is true i got insane bad luck

Mussels · Oct 19, 2016

Macjeje said:
That would mean that both my old video card (that generated stripes instead of blackscreens) and my new RX 480 are defective. That's why we ruled it out, my GPU is brand new.
Still, if what you say is true i got insane bad luck

could be PSU and GPU at once. The hardest problems to diagnose are the ones with two causes.

Macjeje · Oct 20, 2016

I wiped my SSD and my HDD. I have no idea if a malware could cause the issues i've had so far but it doesn't hurt to try.

Update : I'm still getting blackscreens.

Aquinus · Oct 20, 2016

You know, my active DisplayPort adapter for display #3 just failed a couple days ago for me. I was encountering issues where the display would cut out and come back and would sometimes crash the machine (X seemed to indicate that bad EDID information was getting sent,) before failing all together. Little did I know, the 390 can drive HDMI while driving the two DVI ports, and I found out very quickly the issue I was having was with the adapter.

This isn't to say your issue is the same but, if the display is cutting out but, audio from the game is still normal (not repeating like the computer crashed,) then it's more than reasonable to assume that the cable (or adapter if there is one,) is at fault. Just my 2 cents.

jboydgolfer · Oct 20, 2016

Macjeje said:
Did I do good daddy ?

eidairaman1 · Oct 20, 2016

Psu, motherboard could be faulty even.

DeathtoGnomes · Oct 20, 2016

Macjeje said:
That would mean that both my old video card (that generated stripes instead of blackscreens) and my new RX 480 are defective. That's why we ruled it out, my GPU is brand new.
Still, if what you say is true i got insane bad luck

Its possible. It could be that the PSU did screw up both cards, we will see when you get your new PSU.

They say that shit rolls down hill, on the other hand, is a snowball. Bad PSU can brick a whole system. I had one take out 3 hard drives in one big poof. thank god it wasnt a single rail.

Macjeje · Oct 20, 2016

Computer just randomly insta rebooted while I was browsing, at first I thought that I had lost power. Just checked event viewer :

Event 41, Kernel Power -
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Not sure if this is valuable info.

DeathtoGnomes · Oct 20, 2016

Macjeje said:
Computer just randomly insta rebooted while I was browsing, at first I thought that I had lost power. Just checked event viewer :

Event 41, Kernel Power -
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Not sure if this is valuable info.

yes it is, now just wait for your new PSU.

Mussels · Oct 20, 2016

its another sign that PSU should be next on your hitlist.

eidairaman1 · Oct 21, 2016

PSU, Motherboard, Ram

Macjeje · Oct 21, 2016

eidairaman1 said:
PSU, Motherboard, Ram

RAM : Memtest done, 10 passes with no errors.
Motherboard : Brand new.
PSU : Will be changed as soon as I receive it (today or monday).

eidairaman1 · Oct 21, 2016

Macjeje said:
RAM : Memtest done, 10 passes with no errors.
Motherboard : Brand new.
PSU : Will be changed as soon as I receive it (today or monday).

Ive seen crappy power supplies take down or damage new parts

Macjeje · Oct 25, 2016

New PSU installed. So far no issues. Will need to game extensively to test.

eidairaman1 · Oct 25, 2016

Macjeje · Nov 6, 2016

No blackscreens since the day I changed the PSU. Issue is fixed.
Pack it up boys, we're done here!

Thanks to everyone who guided me and helped me figure this out.

Mussels · Nov 6, 2016

thanks for coming back and letting us know for sure - it helps other people running into the same issue

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Video Card(s)	Galax RTX 3090 SG 24GB: Underclocked to 1700Mhz 0.750v (375W down to 250W))
Storage	2TB WD SN850 NVME + 1TB Sasmsung 970 Pro NVME + 1TB Intel 6000P NVME USB 3.2
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Video Card(s)	Radeon RX 480 Graphics (4GB)
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Power Supply	Corsair HX1000i
Mouse	Steeseries Esports Wireless
Keyboard	Corsair K100
Software	windows 10 H
Benchmark Scores	https://i.imgur.com/aoz3vWY.jpg?2

System Name	BlackWindow
Processor	Intel Core i5-3570K
Motherboard	Gigabyte H61M-S2P
Cooling	Cooler Master Hyper 212 EVO + 3 fans
Memory	CORSAIR Vengeance 8GB (2 x 4GB) 240-Pin DDR3
Video Card(s)	Radeon RX 480 Graphics (4GB)
Storage	Samsung SSD 840 Series / Seagate Desktop HDD ST1000DM003
Display(s)	Samsung C24F390 24IN Curved VA LED Monitor 1800R FHD 4ms FreeSync 3000:1
Case	ZALMAN Z11 Plus Black Steel
Power Supply	Corsair GS700 (700W)
Mouse	ROCCAT Lua Tri-Button Gaming Mouse

Keep losing HDMI signal when playing games

eidairaman1

The Exiled Airman

Mussels

Freshwater Moderator

Macjeje

DeathtoGnomes

Macjeje

Mussels

Freshwater Moderator

Macjeje

Aquinus

Resident Wat-man

jboydgolfer

eidairaman1

The Exiled Airman

DeathtoGnomes

Macjeje

DeathtoGnomes

Mussels

Freshwater Moderator

eidairaman1

The Exiled Airman

Macjeje

eidairaman1

The Exiled Airman

Macjeje

eidairaman1

The Exiled Airman

Macjeje

Mussels

Freshwater Moderator

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