Motherboard, CPU, GPU & everything inside CPU BOX remains wake after shutting Down PC.

aiVANHO · Oct 27, 2016

The problem is getting little weird :confused:

.
By pressing shutdown from windows, Monitor goes black but all other parts remains wake.
For solving this, few steps I applied which I’ve come to know from various threads, forum, user feedback etc. These are,
# Disabled Intel services from System Configuration options. [Attached Image 1]
# Disabled fast startup from Windows & Bios. [Attached Image 2]
# Uninstalled ASUS AI Suite
But sadly neither any of those get the problem solved

. Only one thing hasn’t done yet which is UPDATING The BIOS. Should i do it?
If anyone has something in mind that could rescue me from this issue then Please share your valuable opinion.
Specs :
CPU: i7-6700K
CPU Cooler: Deep Cool Captain 240 Gamer Storm
Mobo: ASUS ROG Maximus Viii Z170 Hero Alpha (Bios Version: 1302)
RAM: G.Skill Trident Z 16GB@3.2Ghz
GPU: Gigabyte GTX 970 G1 Gaming
PSU: Cooler Master V850
HDD: WD Blue 1TB + Toshiba 2TB
Casing: NZXT Noctis 450
OS: Windows 10 Pro x64 ( Build Version 14393.321, Anniversary Update)

sneekypeet · Oct 27, 2016

aiVANHO said:
Monitor goes black but all other parts remains wake

Can you elaborate on what you mean by "wake"?
I assume you mean everything still has power, not that the CPU cooler fan is still running or anything along those lines. If things are just still powered, this is typical and normal. The only way to remove power from the system completely would be to either pull the cord from the PSU or flip the switch on it.

Slizzo · Oct 27, 2016

Sounds to me more like a Windows issue. What I'm gathering from the poster is that he initiates shut down via Windows, monitors go blank and power down, but the computer itself never continues the shut down and power off.

Have you checked the Windows event viewer system events for any info?

slozomby · Oct 27, 2016

used to see this a lot in windows xp/2003 server. was almost always related to the write cache on the disk not flushing fully.
haven't see it on win10.

cornemuse · Oct 27, 2016

I had the same problem with a new Gigabyte mobo.
What this board does is when 'off', it continues to supply 5v to the usb ports so one can recharge/etc things when computer is off.
I dont know about Asus boards, but mine has a setting in bios for turning this off. Something about 'ErP' or similar.

Hope this helps, , ,

-c-

(see here, , , for me post #8

https://www.techpowerup.com/forums/threads/issue-with-kvm-switch.226284/#post-3536394

aiVANHO · Oct 27, 2016

sneekypeet said:
Can you elaborate on what you mean by "wake"?
I assume you mean everything still has power, not that the CPU cooler fan is still running or anything along those lines. If things are just still powered, this is typical and normal. The only way to remove power from the system completely would be to either pull the cord from the PSU or flip the switch on it.

Sorry! May be I've made the issue confusing.
By stating "Wake" I meant each & everything inside casing (including cpu cooler radiator fan, case fan, gpu fan) remains powered. Those thing supposed to be stopped right?

sneekypeet · Oct 27, 2016

aiVANHO said:
remains powered

Remains powered (LEDs and such still active) is normal, remains running (fans spinning) is not normal.

aiVANHO · Oct 27, 2016

Slizzo said:
Sounds to me more like a Windows issue. What I'm gathering from the poster is that he initiates shut down via Windows, monitors go blank and power down, but the computer itself never continues the shut down and power off.

Have you checked the Windows event viewer system events for any info?

Totally correct.
You got the exact thing brother.
Could you please tell me what did you mean by windows event viewer system?

aiVANHO · Oct 27, 2016

sneekypeet said:
Remains powered (LEDs and such still active) is normal, remains running (fans spinning) is not normal.

In case of LEDs, only mobo led exists, for which i don't have any complain. But Spinning case fan, gpu fan, cpu cooler radiator fan after windows shut down is definitely weird i guess. Even NZXT logo supposed to be shut down.
I guess i've made my self clear enough to understand you my problem.

aiVANHO · Oct 27, 2016

slozomby said:
used to see this a lot in windows xp/2003 server. was almost always related to the write cache on the disk not flushing fully.
haven't see it on win10.

I guess not. You may find couple of posts on ROG forum concerning this issue.

aiVANHO · Oct 27, 2016

cornemuse said:
I had the same problem with a new Gigabyte mobo.
What this board does is when 'off', it continues to supply 5v to the usb ports so one can recharge/etc things when computer is off.
I dont know about Asus boards, but mine has a setting in bios for turning this off. Something about 'ErP' or similar.

Hope this helps, , ,

-c-

(see here, , , for me post #8

https://www.techpowerup.com/forums/threads/issue-with-kvm-switch.226284/#post-3536394

I guess the issue you had faced once mainly related with USB ports still getting powered despite of system being shut.
But my issue is different from you. When i press shut down system from windows, monitor shut down himself normally. Then all case fans keep them self spinning, gpu keep himself running, CPU cooler led logo and radiator fan keep working as well. So do you think is there any way that i can relate my problem with yours and get this problem solved by following your suggestion?

Slizzo · Oct 27, 2016

aiVANHO said:
Totally correct.
You got the exact thing brother.
Could you please tell me what did you mean by windows event viewer system?

Click on the "Start" button
Mouse over "Computer", then right click it, and then select "Manage". Click "Yes" if you are prompted by UAC.
This will open up the Computer Management console, in here, on the left pane, click on Event Viewer, then click on Windows Logs, then click on System
See if there are any warnings (yellow triangle with exclamation point in it) or errors (stop sign [red octagon] with X in it) and look at those to see if anything pertains to shut down.

aiVANHO · Oct 28, 2016

Slizzo said:
Click on the "Start" button
Mouse over "Computer", then right click it, and then select "Manage". Click "Yes" if you are prompted by UAC.
This will open up the Computer Management console, in here, on the left pane, click on Event Viewer, then click on Windows Logs, then click on System
See if there are any warnings (yellow triangle with exclamation point in it) or errors (stop sign [red octagon] with X in it) and look at those to see if anything pertains to shut down.

I checked the event viewer data baase as you said.
Tons of infos stored there which is literally not possible to check one by one. So i checked last two days stored data and found nothing that could lead me to my posted issue. Please see the attached image.
Any idea what should i do now?

Slizzo · Oct 28, 2016

aiVANHO said:
I checked the event viewer data baase as you said.
Tons of infos stored there which is literally not possible to check one by one. So i checked last two days stored data and found nothing that could lead me to my posted issue. Please see the attached image.
Any idea what should i do now?
View attachment 80538

You don't need to look at all of the events, only the ones that occur around the date/time that you initiate shutdown of your computer. Just look at all those that occur around that time and see if any are for services or applications that are hanging while shut down is commencing.

OneMoar · Nov 4, 2016

check the bios and make sure that the suspend setting is set to S3
and EUP/ERP is OFF

Wimpzilla · Nov 4, 2016

Try to disable the Win10 fastboot, dunno if u have UEFI setup installed, i have a legacy rom install and the pc will not shut down correctly if i had the fastboot option enable in win10.

EDIT: u already disabled it, but try too switch to legacy rom in the bios instead UEFI.

DeathtoGnomes · Nov 4, 2016

Check this:
Control Panel > Power Options > click "Choose what the power buttons do" > confirm it says Shut Down when you press the power button.

next this:
Power Options > Edit Plan Settings > Change when the computer sleeps > Change advanced power settings > scroll down/expand Sleep > check Sleep after setting and Allow Wake timers setting.

also check Power buttons and lid settings are good too.

aiVANHO · Dec 10, 2016

DeathtoGnomes said:
Check this:
Control Panel > Power Options > click "Choose what the power buttons do" > confirm it says Shut Down when you press the power button.

next this:
Power Options > Edit Plan Settings > Change when the computer sleeps > Change advanced power settings > scroll down/expand Sleep > check Sleep after setting and Allow Wake timers setting.

also check Power buttons and lid settings are good too.

Tried as u said. Not worked :confused:

Ebo · Dec 10, 2016

aiVANHO said:
Tried as u said. Not worked

Update your bios to the latest, ASUS isent the first not to get it right from the start on z170.

aiVANHO · Dec 12, 2016

Ebo said:
Update your bios to the latest, ASUS isent the first not to get it right from the start on z170.

Already updated bios(latest version). And still same problem

System Name	----- The batMAN CAR -----
Processor	Intel Core i7-6700K
Motherboard	ROG Z170 Maximus VIII Hero Alpha
Cooling	NZXT Kraken X52, Thermaltake Riing RGB 3X120mm, 1X140mm
Memory	G.Skill Trident Z RGB 8GBx2 DDR4 @3.2Ghz
Video Card(s)	AORUS XTREME GTX 1080 Ti 11GB GDDR5X
Storage	Intel 600p 256gb SSD + WD Blue 1TB + Toshiba 2TB
Display(s)	ROG STRIX XG32VQ 32inch 1440P@144HZ
Case	NZXT Noctis 450 (Black+Red)
Audio Device(s)	On Board Chip
Power Supply	Cooler Master V850
Mouse	Logitech G502 Proteus SPECTRUM
Keyboard	Corsair K95 RGB Platinum
Software	Windows 10 PRO x64
Benchmark Scores	Unigine Heaven@1440p FPS: 175.5 Score: 4422 Min FPS: 16.5 Max FPS: 347.6 (Cpu@Stock+Gpu@Stock)

System Name	EVA-01
Processor	Intel i7 13700K
Motherboard	Asus ROG Maximus Z690 HERO EVA Edition
Cooling	ASUS ROG Ryujin III 360 with Noctua Industrial Fans
Memory	PAtriot Viper Elite RGB 96GB @ 6000MHz.
Video Card(s)	Asus ROG Strix GeForce RTX 3090 24GB OC EVA Edition
Storage	Addlink S95 M.2 PCIe GEN 4x4 2TB
Display(s)	Asus ROG SWIFT OLED PG42UQ
Case	Thermaltake Core P3 TG
Audio Device(s)	Realtek on board > Sony Receiver > Cerwin Vegas
Power Supply	be quiet DARK POWER PRO 12 1500W
Mouse	ROG STRIX Impact Electro Punk
Keyboard	ROG STRIX Scope TKL Electro Punk
Software	Windows 11

Processor	Ryzen 9 7950X3D
Motherboard	MSI X670E MPG Carbon Wifi
Cooling	Custom loop, 2x360mm radiator,Lian Li UNI, EK XRes140,EK Velocity2
Memory	2x16GB G.Skill DDR5-6400 @ 6400MHz C32
Video Card(s)	EVGA RTX 3080 Ti FTW3 Ultra OC Scanner core +750 mem
Storage	MP600 2TB,960 EVO 1TB,XPG SX8200 Pro 1TB,Micron 1100 2TB,1.5TB Caviar Green
Display(s)	Acer X34S, Acer XB270HU
Case	LianLi O11 Dynamic White
Audio Device(s)	Logitech G-Pro X Wireless
Power Supply	EVGA P3 1200W
Mouse	Logitech G502 Lightspeed
Keyboard	Logitech G512 Carbon w/ GX Brown
VR HMD	HP Reverb G2 (V2)
Software	Win 11

System Name	Gaming Desktop
Processor	i7 6700k
Motherboard	asus rog alpha
Cooling	H110i
Memory	Corsair Dominator 16gb DDR4 3200
Video Card(s)	GTX 1080
Storage	EVO 840 500gb, EVO 850 500gb, Perc 710 Raid WD RED 4tbx4
Case	Corsair 500r
Power Supply	Antec 850
Mouse	Logitec G502
Keyboard	a cheap dell

System Name	----- The batMAN CAR -----
Processor	Intel Core i7-6700K
Motherboard	ROG Z170 Maximus VIII Hero Alpha
Cooling	NZXT Kraken X52, Thermaltake Riing RGB 3X120mm, 1X140mm
Memory	G.Skill Trident Z RGB 8GBx2 DDR4 @3.2Ghz
Video Card(s)	AORUS XTREME GTX 1080 Ti 11GB GDDR5X
Storage	Intel 600p 256gb SSD + WD Blue 1TB + Toshiba 2TB
Display(s)	ROG STRIX XG32VQ 32inch 1440P@144HZ
Case	NZXT Noctis 450 (Black+Red)
Audio Device(s)	On Board Chip
Power Supply	Cooler Master V850
Mouse	Logitech G502 Proteus SPECTRUM
Keyboard	Corsair K95 RGB Platinum
Software	Windows 10 PRO x64
Benchmark Scores	Unigine Heaven@1440p FPS: 175.5 Score: 4422 Min FPS: 16.5 Max FPS: 347.6 (Cpu@Stock+Gpu@Stock)

Motherboard, CPU, GPU & everything inside CPU BOX remains wake after shutting Down PC.

aiVANHO

sneekypeet

Retired Super Moderator

Slizzo

slozomby

cornemuse

aiVANHO

sneekypeet

Retired Super Moderator

aiVANHO

aiVANHO

aiVANHO

aiVANHO

Slizzo

aiVANHO

Slizzo

OneMoar

There is Always Moar

Wimpzilla

DeathtoGnomes

aiVANHO

Ebo

aiVANHO

System Name	RPC MK2.5
Processor	Ryzen 5800x
Motherboard	Gigabyte Aorus Pro V2
Cooling	Enermax ETX-T50RGB
Memory	CL16 BL2K16G36C16U4RL 3600 1:1 micron e-die
Video Card(s)	GIGABYTE RTX 3070 Ti GAMING OC
Storage	ADATA SX8200PRO NVME 512GB, Intel 545s 500GBSSD, ADATA SU800 SSD, 3TB Spinner
Display(s)	LG Ultra Gear 32 1440p 165hz Dell 1440p 75hz
Case	Phanteks P300 /w 300A front panel conversion
Audio Device(s)	onboard
Power Supply	SeaSonic Focus+ Platinum 750W
Mouse	Kone burst Pro
Keyboard	EVGA Z15
Software	Windows 11 +startisallback

System Name	Gamer
Processor	2600K@4.5Ghz@1.368v
Motherboard	P8Z68Dlx
Cooling	Merged H100i/H100 loop@Tubing Mod+Res CPU/VGA
Memory	16Gb Corsair LP 1866Mhz 9-10-9-30-1T
Video Card(s)	R9 290@1260/1650Mhz
Storage	Adaptec 5405@Raid 0 3x300Gb Seagate SAS
Display(s)	Philips 241E
Case	Open shit
Power Supply	Enermax Galaxy 1000W
Mouse	Logitec G9
Keyboard	Shit
Software	Win10 64bit
Benchmark Scores	12K 3DMark/3180 Valley

System Name	Dumbass
Processor	AMD Ryzen 7800X3D
Motherboard	ASUS TUF gaming B650
Cooling	Artic Liquid Freezer 2 - 420mm
Memory	G.Skill Sniper 32gb DDR5 6000
Video Card(s)	GreenTeam 4070 ti super 16gb
Storage	Samsung EVO 500gb & 1Tb, 2tb HDD, 500gb WD Black
Display(s)	1x Nixeus NX_EDG27, 2x Dell S2440L (16:9)
Case	Phanteks Enthoo Primo w/8 140mm SP Fans
Audio Device(s)	onboard (realtek?) - SPKRS:Logitech Z623 200w 2.1
Power Supply	Corsair HX1000i
Mouse	Steeseries Esports Wireless
Keyboard	Corsair K100
Software	windows 10 H
Benchmark Scores	https://i.imgur.com/aoz3vWY.jpg?2

System Name	the little fart
Processor	AMD Ryzen 2600X
Motherboard	MSI x470 gaming plus
Cooling	Noctua NH-C14S
Memory	16 GB G.Skill Ripjaw 2400Mhz DDR 4
Video Card(s)	Sapphire RX Vega 56 Pulse
Storage	1 Crucial MX100 512GB SSD,1 Crucial MX500 2TB SSD, 1 1,5TB WD Black Caviar, 1 4TB WD RED HD
Display(s)	IIyama XUB2792QSU IPS 2560x1440
Case	White Lian-Li PC-011 Dynamic
Audio Device(s)	Asus Xonar SE pci-e card
Power Supply	Thermaltake DPS G 1050 watt Digital PSU
Mouse	Steelseries Sensei
Keyboard	Corsair K70
Software	windows 10 64 pro bit