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AMD Radeon HD 7670m Driver issues/BsoD

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Hello, guys!
I'm having a lot of problems for the last 14 days, with the update for my
AMD(ATI) Radeon HD 7670m!
Everything started like 2 weeks ago, when after playing a game in ProEvolutionSoccer 2016 I've got first BsoD with the message (THREAD_DEVICE_STUCK_IN_DRIVER).
For that exact moment I had Win10/x64, after a lot of google searches -
I've decided and went through a lot of ways of fixing this problem. Now, I'm having Win 8.1/x64.
Nothing helped me to fix this problem, I'd say a HUUUUUUGE PROBLEM.
I've tested my RAM on possible error, everything is good - zero issues were found.
From the hardware point of problem - it is ok. But software is just a mess.
According to official AMD page - for my Radeon HD 7670m,
The AMD.Catalyst.15.7.1 version is latest and the perfect one. But I got another BsoD. I've also took a chance to try and install Crimson Drivers, but yeah, they didn't support my old buddy.
IF there is any chance to help me fix this problem, please I'd appreaciate it.
Because now, for me, the last option is only to throw laptop and forget about AMD.
Thanks!


Also, attaching the bsod reports and the full conf. of my laptop
 

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  • bsod_15.7.1.txt
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  • AIDA_REPORT.zip
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I'd say throw the laptop, or give it to @Mussels :D

Edit:

What make/model laptop do you have?

I found this about some Dell computer:

"THREAD STUCK IN DEVICE DRIVER

This Blue Screen error indicates that a device driver-almost always a video card driver-is stuck waiting for something (usually a hardware operation) to happen. Most of you have probably seennv4_disp.sys associated with this Blue Screen.

  1. Ensure the video drivers are updated to the latest Dell version.
  2. The system BIOS is fully up-to-date.
  3. If both the video driver and the system BIOS are fully up-to-date, check with the manufacturer for recent driver updates.
  4. As a last resort, try exchanging the video card.
Note: Reinstalling Windows is not likely to prevent this error from reoccurring.
http://www.dell.com/support/article/us/en/19/SLN129813/EN#Error6
"

https://answers.microsoft.com/en-us...e-driver/498aabe0-927d-4bbf-95dc-56df0c1c4f01


GL!
 
Last edited:
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I'd say throw the laptop, or give it to @Mussels :D

Edit:

What make/model laptop do you have?

I found this about some Dell computer:

"THREAD STUCK IN DEVICE DRIVER

This Blue Screen error indicates that a device driver-almost always a video card driver-is stuck waiting for something (usually a hardware operation) to happen. Most of you have probably seennv4_disp.sys associated with this Blue Screen.

  1. Ensure the video drivers are updated to the latest Dell version.
  2. The system BIOS is fully up-to-date.
  3. If both the video driver and the system BIOS are fully up-to-date, check with the manufacturer for recent driver updates.
  4. As a last resort, try exchanging the video card.
Note: Reinstalling Windows is not likely to prevent this error from reoccurring.
http://www.dell.com/support/article/us/en/19/SLN129813/EN#Error6
"

https://answers.microsoft.com/en-us...e-driver/498aabe0-927d-4bbf-95dc-56df0c1c4f01


GL!


Dell Inspiron 15 ' 3521 (Intel Graphics 4000/AMD Radeon HD 7600m series)
1. The Dell driver is the latest.
2. Bios is fully updated
3. Tried the recent drivers, but faced the BSoD.
4. Not an option... :D

I've attached my Bsod reports, and it caused by
==================================================
Dump File : 020617-16828-01.dmp
Crash Time : 06.02.2017 15:45:20
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x100000ea
Parameter 1 : ffffe000`33c84080
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000

Caused By Driver : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+186fd

File Description : DirectX Graphics Kernel
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.3.9600.18302 (winblue_ltsb.160409-0600)
Processor : x64
Crash Address : ntoskrnl.exe+14e3a0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\020617-16828-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 9600
Dump File Size : 286 672
Dump File Time : 06.02.2017 15:46:42


About Windows change, yeah, i've noticed - that it doesn't really matter. I've got BSoD on every versions Win10/Win7/Win8/Win 8.1
 
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I had a quick look through the AIDA report and it doesn't even list the AMD GPU, that I noticed.
Try updating DX and see if that helps.
 

Mussels

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i've had two laptops with 7670m die on me in the last year. its entirely possible yours is suffering a hardware failure like mine is.

Lock your game to the intel graphics (power saving GPU in the AMD settings) and see if the problems go away
 
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I had a quick look through the AIDA report and it doesn't even list the AMD GPU, that I noticed.
Try updating DX and see if that helps.

The weirdest part of it, is when I installed driver, and it works only for few minutes (later i'm having message "display driver stopped responding and has recovered") Aida64 doesn't see AMD Radeon, only the Intel one. But when I have none of AMD drivers, it does see Radeon.
The DX is the latest.
 

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i've had two laptops with 7670m die on me in the last year. its entirely possible yours is suffering a hardware failure like mine is.

Lock your game to the intel graphics (power saving GPU in the AMD settings) and see if the problems go away

Well, I noticed how people are struggling with having 7670m in their laptops. If it is really a hardware failure - then i'm fcked :D

I'll try to do it.. Thanks for any responses guys.
 

brandonwh64

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Problem I have seen with these 6xxxm/7xxxm laptops is that the GPU does not like heat for long periods of time and will die quickly. We had some HP's with the 7xxxm series GPUs and they either have driver crashes or graphical glitches during gaming.
 
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Do you get artifacts?
 
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Problem I have seen with these 6xxxm/7xxxm laptops is that the GPU does not like heat for long periods of time and will die quickly. We had some HP's with the 7xxxm series GPUs and they either have driver crashes or graphical glitches during gaming.

So, there is no way to fix this in the software-way, because it probably was overheated? Cool.
 

brandonwh64

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So, there is no way to fix this in the software-way, because it probably was overheated? Cool.

not really from our tests. it seems like the same issue with the first gen xbox 360 when it got too got the lead free solder would melt and loose connection causing issues and eventually RROD
 
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not really from our tests. it seems like the same issue with the first gen xbox 360 when it got too got the lead free solder would melt and loose connection causing issues and eventually RROD

So, some sort of technical diagnostics can help? Or what should I do in this case?
 

eidairaman1

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Clean dust out, if you are comfortable with disassembling the lapop (if it came with a replacement parts manual) I'd open it up and replace any thermal compound on the gpu, chipset, cpu and add ramsinks to the ram. Most laptops I see today at best last maybe 4-5 years and they just crap out. It doesn't matter what gpu is in there either. My XPS Gen 1 from 2004 with a M18/MR9800 256 is still going even gpu overclocked.
 

brandonwh64

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So, some sort of technical diagnostics can help? Or what should I do in this case?

As others said. they just dont last as long as you would hope. When these things start happening its just best to maybe keep it for a internet surfing machine and pickup something else.
 

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Hmmm dxgkrnl.sys
 
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I see. It's dead, I am sorry. 3 years is about the age where, if a laptop's dGPU is meant to die, - will - die. If it survives 3 years mark, it will last more than a decade.
 

eidairaman1

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I had an Asus laptop with 7700Go in 2006 and sold it to my uncle's son. The laptop is still going to this day even though the keyboard looked like it had been buried into a beach. Not just that lol, I used to overclock it too :)

I guess it is manufacturers fault that those GPUs just die quickly after warranty so that you go buy another laptop.

EDIT:
If it survives 3 years mark, it will last more than a decade.
alucasa just said it haha
 

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I had an Asus laptop with 7700Go in 2006 and sold it to my uncle's son. The laptop is still going to this day even though the keyboard looked like it had been buried into a beach. Not just that lol, I used to overclock it too :)

I guess it is manufacturers fault that those GPUs just die quickly after warranty so that you go buy another laptop.

EDIT:
alucasa just said it haha

I'd blame the laptop manufacturers for not having good cooling. That applies to all of them today,3-5 years they are potatoes, doesn't matter if AMD, Intel or Nvidia. You want a true gaming laptop get a desktop replacement.
 
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Could be a corrupted file.
Ok, does not matter anymore.
I had an Asus laptop with 7700Go in 2006 and sold it to my uncle's son. The laptop is still going to this day even though the keyboard looked like it had been buried into a beach. Not just that lol, I used to overclock it too :)

I guess it is manufacturers fault that those GPUs just die quickly after warranty so that you go buy another laptop.

EDIT:
alucasa just said it haha

I wish I could, but I do not have such an option right now. Of course, a bit later I'll buy a new one. But I know, that manufacturers
I'd blame the laptop manufacturers for not having good cooling. That applies to all of them today,3-5 years they are potatoes, doesn't matter if AMD, Intel or Nvidia. You want a true gaming laptop get a desktop replacement.

, they just care about incomes and new products.

I've had a desktop PC for like 7 years, and it was good, and I never had any problems, any blue screens.
Well, ok.

THANKS YOU TO YOU ALL GUYS, cya at AMD/NVIDIA/INTEL hell :)
 

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I have a Dell Inspiron 9100/XPS Gen 1 from 2004- Still going to this day, look up pictures and see why it has.
Ok, does not matter anymore.


I wish I could, but I do not have such an option right now. Of course, a bit later I'll buy a new one. But I know, that manufacturers


, they just care about incomes and new products.

I've had a desktop PC for like 7 years, and it was good, and I never had any problems, any blue screens.
Well, ok.

THANKS YOU TO YOU ALL GUYS, cya at AMD/NVIDIA/INTEL hell :)
 
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Clevo (Sager) and other dedicated gaming laptops that don't care about thickness seem to last long.

Others that care about appearance and its thickness (making as thin as possible) are ticking time bombs on your wallet.
 
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