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HIS HD 7850 Not Booting to Windows

lancealmekian

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Hello everyone. This is my first post, I registered just to get help with this GPU's issue.

My GPU for some reason won't let the PC boot to OS. It goes through POST and displays Windows' loading screen but after that, the display goes black. I can tell there's power in the system because my monitor's standby light usually blinks when the PC is turned off.

Prior to this happening, I got a BSOD while opening a few Google Chrome tabs (which I do everyday when I work). It gave me the error message "Thread stuck in device driver" then the PC froze and wouldn't restart. I had to push the reset button.

I already looked up and tried all possible fixes for this, e.g. booting to safe mode, doing sfc /scannow and chkdsk, uninstalling GPU drivers and installing the newest one, checking my motherboard's BIOS version if it's the latest (it is the latest), running CCleaner and DDU to clean registry, reseating the GPU and RAM sticks, installed a new PSU, installing the GPU in a different system (a friend's), even tried reinstalling a different Windows OS (Win7 64-bit).

There's a specific pattern to all this. After POST, Windows loading screen appears, then the screen goes black. I switch the PSU power button off, wait 5 seconds and turn the PC back on, it does the same thing. I switch the PSU power button off again, turn the PC on, it POSTS, Windows then goes through Startup Repair, then I choose to run Safe Mode from advanced repair options. From safe mode I uninstall the GPU's driver and reboot, PC boots to windows with no GPU driver. I try and install a GPU driver (I've tried over 10 different drivers dating from Catalyst to Crimson to the newest AMD released this month). While in the middle of the driver installation process the screen again goes black and it doesn't display anything. After a couple minutes I turn the PC off again (via PSU switch) then turn it back on, after POST it displays Windows' loading screen then the screen goes black again.

Before I had the BSOD I've been gaming on this computer for 3 years without a single issue.


Here's my system specs:
Phenom II X4 965 BE running at stock 3.4Ghz, cooled by Deep Cool Ice Wind Pro
MSI 770-C45 (BIOS release date 2011-03-04)
HIS HD 7850 1GB GDDR5 single fan
Kingston Value 4GB DDR3-1333 + Geil Value 2GB DDR3-1333 (6GB total RAM)
Zalman ZM600 HP 600w semi-modular
Seagate Barracuda 500GB (Windows 10 Pro 64-bit) + WD Blue 500GB (Windows 7 Ultimate 64-bit)

My question is, do you all think this GPU is broken now? If it's not yet broken, what other troubleshooting steps can I take? I'm thinking of flashing its BIOS but I haven't ever done that and I'm not even sure if the risk will be worth it.
 

Kanan

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GPUs game over probably (99%). You could try to bake it. Flashing won't help.
 
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did you try furmark on it, or have you used mem test? JOKE! :roll: Try booting in safe mode, then under system tab see if the system see's it as a 7850HD?
 

eidairaman1

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dorsetknob

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Dorset where else eh? >>> Thats ENGLAND<<<
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maybe its because im watching a zombie movie set in Norway and i'm expecting trolls to pop up :)
 
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maybe see if This guy had any luck ? with this issue HERE
 

lancealmekian

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Thanks for replying, everyone. I did try to flash, I believe the card is now properly dead.
did you try furmark on it, or have you used mem test? JOKE! :roll: Try booting in safe mode, then under system tab see if the system see's it as a 7850HD?
Yes, before I flashed it, when I go to Device Manager it shows 7800 series (that's how it has always appeared)


Prior to starting my own thread I did read that guy's post - it was actually what prompted me to register and post in the first place. I noticed he didn't include his system specs, if he did then someone could have given him a better answer and I wouldn't have had to start my own thread. Not sure if we were having problems with the same brand of 7850 though.
 

eidairaman1

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Memory 16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
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The only other thing you can try is pulling the heatsink off and replace the thermal compound on the core and the thermal pads on ram and vrm circuitry.
 
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