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Terrible experience with XFX RX 580

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Get a refund on that POS and by NVIDIA. I'm not surprised you have those issues. Replacing NVIDIA with AMD is a downgrade, as you've seen.

Spare us the bias. Why even bother writing that nonsense?
 
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I already did. Amazon has a great customer service, already sent me a replacement, and willing to pay for international shipping for the defective one.

what really?


i ordered a POS google pixel refurb (not refurb at all, never buy used phones, never) and i had to pay for return it back, the cost would be crazy, return it then shipping it back to chile, now i have a phone with only 70% of battery life which turn itself off at 15%, heavy battery wear
 

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what really?

i ordered a POS google pixel refurb (not refurb at all, never buy used phones, never) and i had to pay for return it back, the cost would be crazy, return it then shipping it back to chile, now i have a phone with only 70% of battery life which turn itself off at 15%, heavy battery wear

Look for 'Fulfillment by Amazon' deals.

The rep sent me a replacement via DHL Express free of charge (scheduled to arrive tomorrow) without a fuss.

I've been told to send the defective card back by airmail and to email the receipt for return shipping refund ($15).
 
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Look for 'Fulfillment by Amazon' deals.

The rep sent me a replacement via DHL Express free of charge (scheduled to arrive tomorrow) without a fuss.

I've been told to send the defective card back by airmail and to email the receipt to get a refund for return shipping.

yes i bought my phone from a 'Fulfilled by Amazon" thinking it would be the best , nah , it was a waste of time and money, never again

those people just sell used phones without any sort of testing, now i have a google pixel with less than 2 hours of SOT
 

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yes i bought my phone from a 'Fulfilled by Amazon" thinking it would be the best , nah , it was a waste of time and money, never again

those people just sell used phones without any sort of testing, now i have a google pixel with less than 2 hours of SOT

Contact them again... ask for a replacement.
 

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yes i bought my phone from a 'Fulfilled by Amazon" thinking it would be the best , nah , it was a waste of time and money, never again

those people just sell used phones without any sort of testing, now i have a google pixel with less than 2 hours of SOT
Fulfilled by Amazon = seller ships the product to an Amazon Warehouse and the Amazon Warehouse holds it until it sells. The only difference between that and a third party seller on Amazon is the speed it ships. If there's a problem with the product, you're still dealing with the seller.
 
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Fulfilled by Amazon = seller ships the product to an Amazon Warehouse and the Amazon Warehouse holds it until it sells. The only difference between that and a third party seller on Amazon is the speed it ships. If there's a problem with the product, you're still dealing with the seller.
thanks, yep, never again, and remember DO NOT BUY REFURB PHONES, unless you can return it easily
 

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Just plugged the replacement card and... SAME PROBLEMS.

My best guess is lack of isolation in the DP ports. The case fans still run (in a slower pace) when the system is OFF.

Design flaw in the most recent XFX RX 580 cards.
 
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Just plugged the replacement card and... SAME PROBLEMS.

My best guess is lack of isolation in the DP ports. The case fans still run (in a slower pace) when the system is OFF.

Design flaw in the most recent XFX RX 58 cards.

Try the card in another rig at this rate, if it does the same it's the card. If it doesn't in that other rig then its a incompatibility. Try different monitors and cables too
 
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Just plugged the replacement card and... SAME PROBLEMS.

My best guess is lack of isolation in the DP ports. The case fans still run (in a slower pace) when the system is OFF.

Design flaw in the most recent XFX RX 58 cards.


Refund n move on. Your rig is possessed
 
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The case fans still run (in a slower pace) when the system is OFF.

There is something terrible wrong with the motherboard it seems or something else is going on here that doesn't have anything to do with the card.
 

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I just plugged it in another PC. It feeds some kind of static electricity to the motherboard regardless of anything.

No monitors are connected, 8-pin PCI-E is disconnected. DP seems to make it worse.

I think the card has some kind of a power source on it.
 
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How old is your power supply and what other parts are you using?
If the card works fine on other machines then something else could be the problem.
I have a friend with Gigabyte RX580 which he recently bought runs fine and I have a Asus strixx in my secondary PC which also runs fine.
You done the usual procedures before installing like powering off the power supply,unplug, hold power button for 5-10 seconds to discharge any power, ground yourself by touching something metal?
 
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That's truly bizarre, maybe your PSU is screwing up anything connected to it through the 8 pin power connectors ? I had a PSU that would fry any HDD connected to it for example.
 

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I just plugged it in another PC. It feeds some kind of static electricity to the motherboard regardless of anything.

No monitors are connected, 8-pin PCI-E is disconnected. DP seems to make it worse.

I think the card has some kind of a power source on it.

I know HDMI ports on a TV can do that which wreaks havoc on ATT Uverse systems, when not properly grounded.
 

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I made a huge mess at home. And came to a conclusion that something is wrong with the card. It's feeding voltage to the 12v rail.
 

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Well considering the gpu cannot do that and I have one and it's perfectly fine in dozens of rigs I would say it is something wrong with your rig specifically.

I would go I to troubleshooting mode and try to find out what's not connected properly.
 
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The extra memory helps, but the memory use in modern games is largely textures. It just doesn't seem worth it to me to spend near $200 just to allow you to use Ultra textures instead of Very High. Especially when the visual difference isn't really noticeable during gameplay.

The problem with that logic is that the GTX970 and RX 580 don't really give playable framerates at higher resolutions these days. They are both pretty solidly stuck at 1080p. Yeah, the RX 580 is a little faster, and in some cases the GTX970 might require you to drop texture quality, but I just don't feel that is worth ~$200 for such a minor improvement. IMO, you'd be better off holding onto the money, sticking it out with the GTX970 for a little while longer, until you can afford a better upgrade that will give you a significant improvement. I mean, we're starting to see GTX1070 come down to near $300(newegg has one for $315 right now), and that would be a much more solid card and give a significant improvement over the GTX970. And there is a GTX1070Ti on Amazon right now for $350! Yeah, both are more money than what you are spending on the RX 580, but the GTX1070Ti is almost double the performance of your GTX970, not just 15%. Trust me, I get the urge to upgrade calls, but really the money is better spent saving it a little more until you can afford something that gives a more significant improvement over what you have currently.

Yes, the extra memory helps... but only at higher resolutions. TPU states that "All games are set to their highest quality setting unless indicated otherwise". There is a difference of 6% between the two 1060s (3 GB and 6GB) but that's due to the 10% more shaders. On average, the 6GB is 6% faster at 1080p, and if VRAM was an issue, that 6% would have to grow. It doesn't.... but it does increase at 2160p. The fake 3.5 GB 970 issue showed just that ... you'd have to work pretty hard to create an issue and when you could, the same issue popped up with the 980. The 970 / 980 are great cards but you are correct. As Guru3D stated when they investigated and dismissed the 3.5 GB issue, if you bought a 970 or 980 to run at 2160p, you made a mistake. If money is tight, the 1060 6GB is now the same price as the 3 GB and with both cards overclocked, it was faster than the 590. However, the 1060 is not a 2160p GPU .....Also agree that on other choices.... 1070s are $314 ... 1070 Tis are $429

https://tpucdn.com/reviews/MSI/GTX_1070_Ti_Gaming/images/perfrel_2560_1440.png

1070 Ti is 15% faster than 1070, 50% faster than 580.
1070 is 30% faster than 580

But to be frank, I wouldn't use anything at 2160p (8.3 million pixels) or 5760 x 1080 (6.2 million) without at least twin 1080 Tis or 2080 Ti. But as the 2160p 144Hz monitors are still $2500 and the 2080 Tis are still riding high on the stratosphere price wise, not gonna happen any time soon.


I made a huge mess at home. And came to a conclusion that something is wrong with the card. It's feeding voltage to the 12v rail.

I should have asked this earlier, but what do you see in HWiNFO for voltage on each of the rails ... this so **sounds** like a PSU or ground loop issue. I'm ruling out MoBo as you said did same on another PC. Is this a modular PSU whereby you can remove all cables but 24 pin ?
 

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I'd try a different power supply.

I can't shake the feeling there might be something wrong with the motherboard too. I'd visually inspect it with the card inserted to make sure it is sitting perpendicular and fully seated in the slot with the PCIe x16 locking lever engaged. You can see all kinds of weird stuff if the card is in there at an angle.
 
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Sometimes bad grounding in your house/apartment can also cause those weird issues
 

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I tried 2 motherboards, 2 PSUs, 3 monitors, 2 DP cables, 3 DVI cables, 1 HDMI cable.

XFX Radeon RX 580 (RX-580P8DFD6) feeds some voltage from DP back to the power supply even when its OFF.

There is nothing wrong with the house.

There is nothing wrong with the PSU.

There is nothing wrong with the monitors. Some noise is acceptable. DP/DVI/HDMI ports need to be isolated.

There is something wrong with the card.

Since there are 2 cards showing same symptoms, possibly the entire batch of Q4 2018.
 
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After reading up the spec of DP, its not the fault of XFX. It should provide power to the device. The end device should not have such cable. Case closed. Get some proper cables.

http://monitorinsider.com/displayport/dp_pin20_controversy.html

from wiki

DP_PWR Pin[edit]
Pin 20 on the DisplayPort connector, called DP_PWR, provides 3.3 V (±10%) DC power at up to 500 mA (minimum power delivery of 1.5 W).[9](§3.2) This power is available from all DisplayPort receptacles, on both source and display devices. DP_PWR is intended to provide power for adapters, amplified cables, and similar devices, so that a separate power cable is not necessary.

Standard DisplayPort cable connections do not use the DP_PWR pin. Connecting the DP_PWR pins of two devices directly together through a cable can create a short circuit which can potentially damage devices, since the DP_PWR pins on two devices are unlikely to have exactly the same voltage (especially with a ±10% tolerance).[39] For this reason, the DisplayPort 1.1 and later standards specify that passive DisplayPort-to-DisplayPort cables must leave pin 20 unconnected.[9](§3.2.2)

However, in 2013 VESA announced that after investigating reports of malfunctioning DisplayPort devices, it had discovered that a large number of non-certified vendors were manufacturing their DisplayPort cables with the DP_PWR pin connected:

Recently VESA has experienced quite a few complaints regarding troublesome DisplayPort operation that ended up being caused by improperly made DisplayPort cables. These "bad" DisplayPort cables are generally limited to non-DisplayPort certified cables, or off-brand cables. To further investigate this trend in the DisplayPort cable market, VESA purchased a number of non-certified, off-brand cables and found that an alarmingly high number of these were configured improperly and would likely not support all system configurations. None of these cables would have passed the DisplayPort certification test, moreover some of these cables could potentially damage a PC, laptop, or monitor.
The stipulation that the DP_PWR wire be omitted from standard DisplayPort cables was not present in the DisplayPort 1.0 standard. However, DisplayPort products (and cables) did not begin to appear on the market until 2008, long after version 1.0 had been replaced by version 1.1. The DisplayPort 1.0 standard was never implemented in commercial products.[40]
 
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Voltage reflection appears on all ports. DP makes it worse.

I've had maybe 30 VGAs in my life. No card reflected voltage like this.

2 case fans keep spinning when the system is powered down and PSU AC switch is off.
 

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I'd definitely open a dialog with XFX.
 
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