Blue Screened during test

[Ralscgok_]

I have an MSI GP73, and recently it started crashing a lot. It would freeze up the screen, all keys and buttons will be locked, the audio will be normal for 5-30 seconds then it'll start looping, I have to do a hardware shut down to get it back working.
I asked on Reddit and someone told me to try out Memtest64 for faulty memory. Then on the second test, my laptop blue screened and the error code was VIDEO_MEMORY_MANAGEMENT_iNTERNAL.

I don't know what to do so I decided to ask here.
if you can help, I'd really appreciate it thanks.

 

[eidairaman1]

How is the ambient temperature the laptop is operating in?

How hot us the laptop getting?

Attempt a gpu driver removal.

Even remove the igp driver

Use DDU twice in windows once in safemode.

Install fresh chipset driver too

Reinstall igp driver and fresh gpu driver. Restart between each instance.

Sounds like gpu memory is going bad.

These thinner laptops today are prone to failures.

Utilize this tool

https://www.resplendence.com/whocrashed

 

[akarypid]

I was having the exact same issue on a Matebook X Pro 2018. I ran DDU to remove the Intel Graphics drivers. Then Windows update reinstalled them and the issue went away.

Intresting thing in my case: the version I had BEFORE running DDU was 24.20.100.6286. Both PC Manager (Huawei's thing) and Windows Update claimed it was the "latest". After DDU for some reason Windows Update installed 25.20.100.6374, so there was in fact a NEWER version available and that seems to fix the issue...