• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

Arctic Announces Minimum 6-Year Warranty for All Products, Extension for Existing Owners

btarunr

Editor & Senior Moderator
Staff member
Joined
Oct 9, 2007
Messages
46,390 (7.68/day)
Location
Hyderabad, India
System Name RBMK-1000
Processor AMD Ryzen 7 5700G
Motherboard ASUS ROG Strix B450-E Gaming
Cooling DeepCool Gammax L240 V2
Memory 2x 8GB G.Skill Sniper X
Video Card(s) Palit GeForce RTX 2080 SUPER GameRock
Storage Western Digital Black NVMe 512GB
Display(s) BenQ 1440p 60 Hz 27-inch
Case Corsair Carbide 100R
Audio Device(s) ASUS SupremeFX S1220A
Power Supply Cooler Master MWE Gold 650W
Mouse ASUS ROG Strix Impact
Keyboard Gamdias Hermes E2
Software Windows 11 Pro
Arctic announces that all its products ship with at least six years of warranty. "Our ARCTIC product promise is that every single product meets the highest standards and deserves the lasting trust of our customers." (Founder Magnus Huber). This is a promise that our customers can rely on - and one that is now binding.

Providing first-class products at an excellent price-performance ratio is our passion. As an owner-managed company, we focus on reliability and quality. We recently announced a warranty extension for all Liquid Freezer II series coolers, and now we're taking it one big step further: because we believe so strongly in our products, ARCTIC is extending the manufacturer's warranty of its entire product range beyond the legally required two years to a full six years.



This warranty extension is effective immediately and applies retroactively to previously purchased products.

Note: Warranty extension does not apply to ARCTIC Sound products and chargers.

For more information, visit this page.

View at TechPowerUp Main Site
 
Joined
Feb 6, 2021
Messages
2,643 (2.25/day)
Location
Germany
System Name Sunk Cost Fallacy
Processor AMD Ryzen 7 7800X3D
Motherboard ASRock B650E Steel Legend Wifi
Cooling Arctic Liquid Freezer II 360 Rev. 7
Memory 2x16GB G.Skill Trident Z5 NEO 6000 CL30
Video Card(s) Sapphire Nitro+ RX 7900 XTX Vapor-X
Storage WD Black SN850X 1TB + 2x 2TB, 2x 4TB Crucial MX500, 4TB Samsung 870 Evo.
Display(s) Alienware AW2723DF, LG 27GR93U, LG 27GN950-B
Case Lian Li O11 Air Mini
Audio Device(s) Bose Companion Series 2 III, Sennheiser GSP600 and HD599 SE - Creative Soundblaster X4
Power Supply bequiet! Dark Power Pro 12 1500w Titanium
Mouse Logitech GPRO X Superlight & G502 X
Keyboard Corsair K65 RGB Mini, Razer Black Widow V3 TKL
VR HMD Oculus Rift S
yeah.. great.

does it cover damage from leaking AIOs?
 
Joined
Apr 30, 2011
Messages
2,652 (0.56/day)
Location
Greece
Processor AMD Ryzen 5 5600@80W
Motherboard MSI B550 Tomahawk
Cooling ZALMAN CNPS9X OPTIMA
Memory 2*8GB PATRIOT PVS416G400C9K@3733MT_C16
Video Card(s) Sapphire Radeon RX 6750 XT Pulse 12GB
Storage Sandisk SSD 128GB, Kingston A2000 NVMe 1TB, Samsung F1 1TB, WD Black 10TB
Display(s) AOC 27G2U/BK IPS 144Hz
Case SHARKOON M25-W 7.1 BLACK
Audio Device(s) Realtek 7.1 onboard
Power Supply Seasonic Core GC 500W
Mouse Sharkoon SHARK Force Black
Keyboard Trust GXT280
Software Win 7 Ultimate 64bit/Win 10 pro 64bit/Manjaro Linux
Kudos! I have a few case fans of theirs that already had 10-year warranty.
 

btarunr

Editor & Senior Moderator
Staff member
Joined
Oct 9, 2007
Messages
46,390 (7.68/day)
Location
Hyderabad, India
System Name RBMK-1000
Processor AMD Ryzen 7 5700G
Motherboard ASUS ROG Strix B450-E Gaming
Cooling DeepCool Gammax L240 V2
Memory 2x 8GB G.Skill Sniper X
Video Card(s) Palit GeForce RTX 2080 SUPER GameRock
Storage Western Digital Black NVMe 512GB
Display(s) BenQ 1440p 60 Hz 27-inch
Case Corsair Carbide 100R
Audio Device(s) ASUS SupremeFX S1220A
Power Supply Cooler Master MWE Gold 650W
Mouse ASUS ROG Strix Impact
Keyboard Gamdias Hermes E2
Software Windows 11 Pro
D

Deleted member 205776

Guest
When are they gonna announce new P14s? They said they're "looking into" the motor noise.
 
Joined
Feb 6, 2021
Messages
2,643 (2.25/day)
Location
Germany
System Name Sunk Cost Fallacy
Processor AMD Ryzen 7 7800X3D
Motherboard ASRock B650E Steel Legend Wifi
Cooling Arctic Liquid Freezer II 360 Rev. 7
Memory 2x16GB G.Skill Trident Z5 NEO 6000 CL30
Video Card(s) Sapphire Nitro+ RX 7900 XTX Vapor-X
Storage WD Black SN850X 1TB + 2x 2TB, 2x 4TB Crucial MX500, 4TB Samsung 870 Evo.
Display(s) Alienware AW2723DF, LG 27GR93U, LG 27GN950-B
Case Lian Li O11 Air Mini
Audio Device(s) Bose Companion Series 2 III, Sennheiser GSP600 and HD599 SE - Creative Soundblaster X4
Power Supply bequiet! Dark Power Pro 12 1500w Titanium
Mouse Logitech GPRO X Superlight & G502 X
Keyboard Corsair K65 RGB Mini, Razer Black Widow V3 TKL
VR HMD Oculus Rift S
Does any AIO manufacturer offer such a warranty?
Corsair and NZXT Officially. (after checking that you didn't do it on purpose)

cooler master (my own experience)
i had an older seidon 240 and it leaked on the block.
they asked after giving me a new one if something was damaged that they need to replace. (it wasn't the case since it was just a few drips on the backplate of my GPU)

Deepcool does the same.
 

btarunr

Editor & Senior Moderator
Staff member
Joined
Oct 9, 2007
Messages
46,390 (7.68/day)
Location
Hyderabad, India
System Name RBMK-1000
Processor AMD Ryzen 7 5700G
Motherboard ASUS ROG Strix B450-E Gaming
Cooling DeepCool Gammax L240 V2
Memory 2x 8GB G.Skill Sniper X
Video Card(s) Palit GeForce RTX 2080 SUPER GameRock
Storage Western Digital Black NVMe 512GB
Display(s) BenQ 1440p 60 Hz 27-inch
Case Corsair Carbide 100R
Audio Device(s) ASUS SupremeFX S1220A
Power Supply Cooler Master MWE Gold 650W
Mouse ASUS ROG Strix Impact
Keyboard Gamdias Hermes E2
Software Windows 11 Pro
Corsair and NZXT Officially. (after checking that you didn't do it on purpose)

cooler master (my own experience)
i had an older seidon 240 and it leaked on the block.
they asked after giving me a new one if something was damaged that they need to replace. (it wasn't the case since it was just a few drips on the backplate of my GPU)

Deepcool does the same.
So they compensate you for your damaged motherboard, CPU, graphics card, and other components?
 
Joined
Mar 29, 2018
Messages
158 (0.07/day)
I'm currently using a Freezer 64 Pro, which is for socket 939 (bought in 2006), and with MX-2 on a overclocked Ryzen 5 1600, and is simply perfect.

Also used MX2 on a core 2 Quad 9400, applied in jan 2010 with a Cooler Master GeminII S, and sold it in 2019, working perfectly and is still in use as far as I know.

Too bad they had problems with some of the newer stuff (Freezer 33, 34, 50) and that they don't list some specs.
 
Joined
Dec 19, 2019
Messages
166 (0.10/day)
System Name A bomb
Processor AMD Ryzen 7 3700X
Motherboard MSI B450 Gaming Plus
Cooling Corsair H115i PRO + 4x Noiseblocker eLoop push-pull
Memory 2x8GB G.Skill TridentZ 3600MHz 19CL @ 16-20-20-36
Video Card(s) MSI GTX1060 3GB Gaming X
Storage Intel 660p 1TB QLC NVMe SSD (yeah, it's really that slow) + Seagate Exos 10TB HDD
Display(s) AOC C24G1 24" FullHD 144Hz VA
Case Phanteks P400S + P400A mesh panel + 2x140mm & 1x120mm be quiet! Shadow Wings 3 + 1x120mm Noctua NF-F
Audio Device(s) Corsair HS50
Power Supply Corsair RMx v2 (2018) 750W
Mouse Corsair Harpoon RGB Wireless in wired mode (wireless mode is bugged ...)
Keyboard A4Tech generic-ish membrane office keyboard (yikes)
Software Windows 10 x64 1909
Benchmark Scores OVER 9000
Just bought and installed Arctic Freezer II 280 rev. 4. I've been using Corsair H115i PRO with 4x NB-eLoops in push-pull before and the difference is quite noticeable. My CPU is Ryzen 5 5600X, previous AIO was able to cool it down with unnoticeable noise level to about 85-87°C all-core load, if you wanted like 80°C then the noise was quite noticeable and there was high-pitched pump noise. Now, Arctic AIO cools it down to the same 80°C without any noise at all, 30% PWM on the pump and 500 RPM on radiator fans. I am sleeping right next to my PC so low noise was the whole point of buying an AIO for me (i just don't like having a 1kg piece of aluminum hanging off my motherboard). My only complaint is that the don't include second set of long screws for push-pull installation, it's possible using short screws you're supposed to screw the radiator on but they're hard to work with because you need a very thin screwdriver which i don't have readily available. Single set of fans works very well tho and stock P14 fans seem to be pretty much on par with NB-eLoops which surprised me, so this is rather minor thing.
PS: I just hope they've improved their fans because i had a 5-pack of P14 PWM PST before, and all 4 of which were installed leaked grease all over their impellers, i've opened up one of them and they didn't have a groove that's supposed to seal the bearing chamber to not let the grease out, or maybe the grease was too volatile, i don't know. Anyway, Arctic refunded me so it's alright.
 
Joined
Nov 23, 2020
Messages
540 (0.43/day)
Location
Not Chicago, Illinois
System Name Desktop-TJ84TBK
Processor Ryzen 5 3600
Motherboard Asus ROG Strix B350-F Gaming
Cooling ARCTIC Liquid Freezer II 120mm, Noctua NF-F12
Memory B-Die 2x8GB 3200 CL14, Vengeance LPX 2x8GB 3200 CL16, OC'd to 3333 MT/s C16-16-16-32 tRC 48
Video Card(s) PNY GTX 690
Storage Crucial MX500 1TB, MX500 500GB, WD Blue 1TB, WD Black 2TB, WD Caviar Green 3TB, Intel Optane 16GB
Display(s) Sceptre M25 1080p200, ASUS 1080p74, Apple Studio Display M7649 17"
Case Rosewill CRUISER Black Gaming
Audio Device(s) SupremeFX S1220A
Power Supply Seasonic FOCUS GM-750
Mouse Kensington K72369
Keyboard Razer BlackWidow Ultimate 2013
Software Windows 10 Home 64-bit, macOS 11.7.8
Benchmark Scores are good
I have a Liquid Freezer II 120mm Rev.2. Got it for my Ryzen 5 3600 since the SpinQ I had is 11 years old and anything multicore immediately pins the CPU temps at 105C.
New cooler has max 73C temps, and is completely silent. Even with my ear up against it, I can't hear anything.

Glad to see I get a 6-year warranty now!
 
Joined
Jul 5, 2013
Messages
25,559 (6.47/day)
Out of curiosity, though, do this revised warranty from ARTIC cover component(s) damage too?
Very unlikely. Why would they be responsible for shipper/user error and abuse? Now, if that damage happened in shipping when the item in question was purchased directly from them, then yeah I think they would cover it.
 
Top