[help] Display issue (tried everything)

[Valantar]

Cannot speak for others but I am not speculating it "IS" anything!

I am simply trying to isolate the problem to a single component instead of your apparent attempt to essentially tossing in a whole new computer into your case! You want to replace both the motherboard (which alone constitutes a new computer when it comes to software licensing) and a new CPU - both because you don't know what is bad.

But hey! Its your money. Good luck.

It's sounds like they tested the GPU with their old motherboard and CPU though? If that's the case, I would cross it off the list of potential issues.


Still, OP, some questions: are your parts still under warranty? Do you have the money to pay (even temporarily) for replacements for testing? For one component, or both? If I were you and had the money, I'd order replacements for both, test each combination, and then return the unnecessary part. Then, if the faulty part is still under warranty, RMA it, and choose whether you want to sell it after your RMA goes through or return the new one right away and use your RMA unit.

 

[McCaskey]

Some people have mentioned issues when running Corsair on AMD. When you tried with only one stick, did you try each one individually? If that was the issue, it should have worked with the Ballistix.

Also, I would recommend trying a new CPU before trying a different motherboard. This may save you from having to purchase a new Windows license.

Since many are suggesting and seemed to be more convinced it’s the RAM, I will double check and try ALL variations again to see if it is the ram.
Thanks!

It's sounds like they tested the GPU with their old motherboard and CPU though? If that's the case, I would cross it off the list of potential issues.


Still, OP, some questions: are your parts still under warranty? Do you have the money to pay (even temporarily) for replacements for testing? For one component, or both? If I were you and had the money, I'd order replacements for both, test each combination, and then return the unnecessary part. Then, if the faulty part is still under warranty, RMA it, and choose whether you want to sell it after your RMA goes through or return the new one right away and use your RMA unit.

Exactly, I have tested and know it’s not the gpu or it’s slots. However, appreciate this post… after reading what everyone has said/suggested it seems none has worked and I just need to get a replacement cpu/mb and see what one is causing the problem. As for having the money, yes I have the money, but just cause I have the money to buy 10 new pc builds, still don’t just spend money aimlessly and was hoping there was a way to tell weather it was cpu or mb, guess I got my answer

 

[Count von Schwalbe]

Also, I would recommend trying a new CPU before trying a different motherboard. This may save you from having to purchase a new Windows license.

On further consideration, something like the below would be slightly cheaper than a compatible CPU and if you used Linux for your testing, a Windows license need not apply.

https://www.amazon.com/ASUS-A520M-C-microATX-Commercial-Motherboard/dp/B0979QCJXK/ref=cm_cr_arp_d_pl_foot_top?ie=UTF8

 

[looniam]

Since many are suggesting and seemed to be more convinced it’s the RAM, I will double check and try ALL variations again to see if it is the ram.
Thanks!

it's a bit of a shot in the dark but i hope by now you have breadboarded that AMD setup.

fwiw in an unrelated event, i had the habit of keeping loose screws in my case bite me in the dupa once . . .

btw, how long was the 1070 working? long enough to know there wasn't already an issue?
yeah, i'm on a fishing expedition w/that.

 

[McCaskey]

On further consideration, something like the below would be slightly cheaper than a compatible CPU and if you used Linux for your testing, a Windows license need not apply.

https://www.amazon.com/ASUS-A520M-C-microATX-Commercial-Motherboard/dp/B0979QCJXK/ref=cm_cr_arp_d_pl_foot_top?ie=UTF8

Appreciate the consideration, but windows licenses isn’t a problem for me. Will keep this in mind though!

it's a bit of a shot in the dark but i hope by now you have breadboarded that AMD setup.

fwiw in an unrelated event, i had the habit of keeping loose screws in my case bite me in the dupa once . . .

btw, how long was the 1070 working? long enough to know there wasn't already an issue?
yeah, i'm on a fishing expedition w/that.

I’ve actually had this 1070 for quite a long time. It’s never had an issues, has ran everything just fine. I originally thought it was the 1070, after further looking I was convinced it was my psu. My old psu is old, it’s a rosewill 750w 80 plus bronze… figure it was probably on its way out, so I got a new one lol.
After seeing it wasn’t the psu, I was convinced it was my 1070, but had an older mb/cpu to put in to test and see if it was my 1070… turns out the old setup was displaying just fine, so that rules out the 1070 to me. Mind you I put the same ram into the old set up too (all variations). It wouldn’t display if it was either my 1070/ram and it did display fine. Now I’m convinced it’s my cpu or mb

 

[Valantar]

and was hoping there was a way to tell weather it was cpu or mb, guess I got my answer

Yep, the way to tell is to have a spare of each and test the various combinations

 

[TheoneandonlyMrK]

Since many are suggesting and seemed to be more convinced it’s the RAM, I will double check and try ALL variations again to see if it is the ram.
Thanks!


Exactly, I have tested and know it’s not the gpu or it’s slots. However, appreciate this post… after reading what everyone has said/suggested it seems none has worked and I just need to get a replacement cpu/mb and see what one is causing the problem. As for having the money, yes I have the money, but just cause I have the money to buy 10 new pc builds, still don’t just spend money aimlessly and was hoping there was a way to tell weather it was cpu or mb, guess I got my answer

Could also be worth the harshest of CMOS clears, all cables out of mobo, CLR pin fitted to CLR and power on , it won't happen but will drain it quicker then leave a few minutes before retesting, doing so has sometimes fixed non booters for me that I tried a normal CLR cmos on.

 

[McCaskey]

Could also be worth the harshest of CMOS clears, all cables out of mobo, CLR pin fitted to CLR and power on , it won't happen but will drain it quicker then leave a few minutes before retesting, doing so has sometimes fixed non booters for me that I tried a normal CLR cmos on.

Yep, tried resetting cmos… even bought new batteries, didn’t change anything

 

[DeathtoGnomes]

I have tried one stick, two sticks, 3, 4 and so on. If this was the case I would be getting the same result in both motherboards/cpu (new and old test).

do you have the bios memory set to XMP? or still default from last clear?

 

[eidairaman1]

Appreciate the consideration, but windows licenses isn’t a problem for me. Will keep this in mind though!


I’ve actually had this 1070 for quite a long time. It’s never had an issues, has ran everything just fine. I originally thought it was the 1070, after further looking I was convinced it was my psu. My old psu is old, it’s a rosewill 750w 80 plus bronze… figure it was probably on its way out, so I got a new one lol.
After seeing it wasn’t the psu, I was convinced it was my 1070, but had an older mb/cpu to put in to test and see if it was my 1070… turns out the old setup was displaying just fine, so that rules out the 1070 to me. Mind you I put the same ram into the old set up too (all variations). It wouldn’t display if it was either my 1070/ram and it did display fine. Now I’m convinced it’s my cpu or mb

Have both parts tested in a shop

 

[TheoneandonlyMrK]

Have both parts tested in a shop

Good suggestion.

 

[eidairaman1]

Good suggestion.

The idea is they have resources we dont, not all of us have a particular mobo or cpu laying around, also damage their parts not yours.

 

[TheoneandonlyMrK]

The idea is they have resources we dont, not all of us have a particular mobo or cpu laying around, also damage their parts not yours.

No I agree, few can hold that many parts.

 

[eidairaman1]

No I agree, few can hold that many parts.

I took the Ry 7 5800 OEM to microcenter to verify that it was a legit 5800 and not a 5800X or 5600 at the time

 

[Chomiq]

What do you mean by stop displaying? Sound goes through but display goes out or does it power off like a hard reset?

It’s the same ram just transferred from “new mb (not working) to old mb (working). This is why I say it can’t be ram… otherwise it wouldn’t work and cause the same display problem?

It can totally still be ram, not the actual dead ram but timings on AMD. If you're running into hard resets that can totally be caused by bad timings which lead to errors (especially with mixed brands and on quad rank). On my system an unstable RAM OC would trigger a hard reset mid game or when running memtest64. Run the ballistix kit only on Ryzen, load the XMP, see if it helps.

 

[Valantar]

What do you mean by stop displaying? Sound goes through but display goes out or does it power off like a hard reset?


It can totally still be ram, not the actual dead ram but timings on AMD. If you're running into hard resets that can totally be caused by bad timings which lead to errors (especially with mixed brands and on quad rank). On my system an unstable RAM OC would trigger a hard reset mid game or when running memtest64. Run the ballistix kit only on Ryzen, load the XMP, see if it helps.

That's true, but the OP has tested with any possible combination of RAM (including single stick, single channel, presumably single rank), which should be able to POST no matter what. They're not "running into hard resets", the PC turned off abruptly while in use and has since refused to POST. My experience isn't universal, but I've never seen or heard of a RAM error causing behaviour like that. Even the notoriously incompatible Corsair LPX would post on first and second gen Ryzen, it just might take several cycles to train and never find actual stability. This is still very different from that.

 

[TheoneandonlyMrK]

That's true, but the OP has tested with any possible combination of RAM (including single stick, single channel, presumably single rank), which should be able to POST no matter what. They're not "running into hard resets", the PC turned off abruptly while in use and has since refused to POST. My experience isn't universal, but I've never seen or heard of a RAM error causing behaviour like that. Even the notoriously incompatible Corsair LPX would post on first and second gen Ryzen, it just might take several cycles to train and never find actual stability. This is still very different from that.

While I agree with your points and in general haven't seen it often I have had a memory go bad in a system due to SPD corruption that was followed by a bios hard lock of sorts that I could only clear via overnight CLR cmos with no cables, normal CMOS clrs on that board in that moment did nothing.

Like the board had preset memory timings on start that could never happen, but also that couldn't be cleared by a normal CMOS clr.

But that was a while ago on a x470 near release so bios updates could have resolved that possiblity, I haven't seen it yet on x570.

 

[Valantar]

While I agree with your points and in general haven't seen it often I have had a memory go bad in a system due to SPD corruption that was followed by a bios hard lock of sorts that I could only clear via overnight CLR cmos with no cables, normal CMOS clrs on that board in that moment did nothing.

Like the board had preset memory timings on start that could never happen, but also that couldn't be cleared by a normal CMOS clr.

But that was a while ago on a x470 near release so bios updates could have resolved that possiblity, I haven't seen it yet on x570.

That sounds like some extremely bad luck, wow. But if it was SPD corruption, wouldn't that also mean that the issue would carry over to another motherboard? Or did it only affect SPD data copied onto the board after RAM training? I guess that has to be the case, as a CMOS clear wouldn't help restore a corrupted on-DIMM SPD chip. Still sounds like a pretty rare issue though - but I guess it's possible that the OP has the same issue. Still, testing with a new motherboard and cpu in various combinations ought to confirm that as well, if nothing else.

 

[TheoneandonlyMrK]

That sounds like some extremely bad luck, wow. But if it was SPD corruption, wouldn't that also mean that the issue would carry over to another motherboard? Or did it only affect SPD data copied onto the board after RAM training? I guess that has to be the case, as a CMOS clear wouldn't help restore a corrupted on-DIMM SPD chip. Still sounds like a pretty rare issue though - but I guess it's possible that the OP has the same issue. Still, testing with a new motherboard and cpu in various combinations ought to confirm that as well, if nothing else.

It's not common I agree but I think it is possible, and yeah it worked on a Intel not ever again on the AMD, very very odd, that was Corsair RGB pro memory not Lpx too.
It's also possible it's the board or CPU though, hopefully the OP fixes his issue and let's us know.

 

[McCaskey]

Sorry for the late replay on all these posts… I’m going to sum them all up and just say that I’ve exhausted all options and suggestions (for the most part). Done everything to the best of my knowledge and I’d like to think I’m fair decent at diagnosing issues. Only option I have not done is actually bringing it to a hardware store and having them work some magic to hopefully tell me their “official problem” with the pc.

However, I can’t be bother to bring it to a hardware store, they’re slow and I actually need my PC for work/daily use. Currently I have my old set up in it, which works, but my i5 has serious heat/load issues and causes lag/skips doing the just simple tasks. This is why I got a new one in the first places little over a year ago and haven’t had a problem till now. It works and does what I need it to do for now.

I would like to ask for suggestions for a new and “reliable” cpu/mb to order in the meantime. I will update this post with my entire full build of current pc when I get home (cause my brain is shot and can’t remember anything ). Hell, if for some crazy reason it’s not my mb/cpu when I get a new one to test, I’ll just scrap the whole pc and build new lol.

Budget for mb/cpu is 1k, thanks all for the help!

What do you mean by stop displaying? Sound goes through but display goes out or does it power off like a hard reset?


It can totally still be ram, not the actual dead ram but timings on AMD. If you're running into hard resets that can totally be caused by bad timings which lead to errors (especially with mixed brands and on quad rank). On my system an unstable RAM OC would trigger a hard reset mid game or when running memtest64. Run the ballistix kit only on Ryzen, load the XMP, see if it helps.

And just to be clear, by “stop displaying” I’m saying the screen just went black. Pc still light up, running fine, no sounds, etc. Fan controller had all fans running normally too. No power off/hard reset, just went black.

 

[TheoneandonlyMrK]

Sorry for the late replay on all these posts… I’m going to sum them all up and just say that I’ve exhausted all options and suggestions (for the most part). Done everything to the best of my knowledge and I’d like to think I’m fair decent at diagnosing issues. Only option I have not done is actually bringing it to a hardware store and having them work some magic to hopefully tell me their “official problem” with the pc.

However, I can’t be bother to bring it to a hardware store, they’re slow and I actually need my PC for work/daily use. Currently I have my old set up in it, which works, but my i5 has serious heat/load issues and causes lag/skips doing the just simple tasks. This is why I got a new one in the first places little over a year ago and haven’t had a problem till now. It works and does what I need it to do for now.

I would like to ask for suggestions for a new and “reliable” cpu/mb to order in the meantime. I will update this post with my entire full build of current pc when I get home (cause my brain is shot and can’t remember anything ). Hell, if for some crazy reason it’s not my mb/cpu when I get a new one to test, I’ll just scrap the whole pc and build new lol.

Budget for mb/cpu is 1k, thanks all for the help!


And just to be clear, by “stop displaying” I’m saying the screen just went black. Pc still light up, running fine, no sounds, etc. Fan controller had all fans running normally too. No power off/hard reset, just went black.

You could get all sorts for that kind of money but first I would recommend you explain your main work case loosely, it'll help pick the best option.

 

[Count von Schwalbe]

You could get all sorts for that kind of money but first I would recommend you explain your main work case loosely, it'll help pick the best option.

+1 to this. I would say that the PSU, Case, Storage, and GFX should be fine to bring over. New MB, CPU, and RAM should rule out hardware issues and possibly improve your work turnaround.

Edit: $1k setup compared to the ~$500 setup you have currently.

 

[Ferd]

Sorry for the late replay on all these posts… I’m going to sum them all up and just say that I’ve exhausted all options and suggestions (for the most part). Done everything to the best of my knowledge and I’d like to think I’m fair decent at diagnosing issues. Only option I have not done is actually bringing it to a hardware store and having them work some magic to hopefully tell me their “official problem” with the pc.

However, I can’t be bother to bring it to a hardware store, they’re slow and I actually need my PC for work/daily use. Currently I have my old set up in it, which works, but my i5 has serious heat/load issues and causes lag/skips doing the just simple tasks. This is why I got a new one in the first places little over a year ago and haven’t had a problem till now. It works and does what I need it to do for now.

I would like to ask for suggestions for a new and “reliable” cpu/mb to order in the meantime. I will update this post with my entire full build of current pc when I get home (cause my brain is shot and can’t remember anything ). Hell, if for some crazy reason it’s not my mb/cpu when I get a new one to test, I’ll just scrap the whole pc and build new lol.

Budget for mb/cpu is 1k, thanks all for the help!


And just to be clear, by “stop displaying” I’m saying the screen just went black. Pc still light up, running fine, no sounds, etc. Fan controller had all fans running normally too. No power off/hard reset, just went black.

It would be better if suggestions were discussed in a different “new” thread , it archives better in a way .
also your last explanation-from my experience indicates faulty vrams -especially on 10xx cards- , but it’s very hard to diagnose broad issues without any access to actual hardware. Either way , hope you get some good suggestions for hardware that will last .

 

[Mussels]

Regardless? Everything was working fine, then randomly just goes black. Ofc everything is/was installed correctly and has been working correctly for many months on end. With both heavy load and casual YouTube watching. Nothing abnormal.

I’m sorry, but it’s quite clear it’s either the cpu or mb, I’m strongly convinced it’s not the gtx. This is backed my multiple testing on every part and by what everyone is saying.

This is where a lot of people fall down, with assumptions

1. You've changed things since it happened, so you actually cant be sure you dont have more than one problem

2. it really, REALLY matters to be specific about the damn hardware. Did you know that Zen+ CPU's give you a black screen with Nvidias 600 and 700 series CPU's unless PCI-E is locked to gen 2.0?
I do, as well as lots of other random trivia like that - and you'd never get told the RELEVANT trivia without posting the full hardare specs.

If it was a simple singular problem, you'd already have fixed it. When you reach the point you're asking for help, you already know your assumptions might be invalid and you need to give everyone the full information instead of letting them follow the path you already took, that didn't work.

Some people have mentioned issues when running Corsair on AMD. When you tried with only one stick, did you try each one individually? If that was the issue, it should have worked with the Ballistix.

Also, I would recommend trying a new CPU before trying a different motherboard. This may save you from having to purchase a new Windows license.

Corsairs early LPX was the issue, not corsair as a whole. Four Dual rank sticks + odd numbered timings was terrible on Zen 1 for speeds above 1866 (gear down mode wasn't as smooth back then with the odd timings, AGESA updates fixed that pretty fast tho)
I keep this image on my desktop now, i post it so often