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  1. XFXSupport

    XFX Amd Radeon VII, No Display, vBios flash doesn't work and Code 43...

    Not at this time. We will be looking into it. Thank you
  2. XFXSupport

    XFX RX580 8GB GTS XXX Edition - UEFI CSM Bug

    Im still here! im much more reactive these days, but i dont miss a pm/tag when im needed. edit - i realize i just replied to an old reply instead of the newest. Forgive me, its early.
  3. XFXSupport

    Random blue lights with RX 580

    Whoa, thats a first for me. Looks like Artifacts from a lighting effect. Because its happening in multiple games, i have to assume its hardware related, but the Cable/monitor would be on my list as well. Ill setup an RMA for testing here.
  4. XFXSupport

    Flashing gpu bios to stock settings from a mining bios.

    Hello, Yes, we are going to tell you to select a (SERIAL #), which you have to register to your account before creating a ticket. Its imperative we know exactly which Video card, PCB, and memory you have before even considering offering you a bios file. As tedious as a 1 minute registration...
  5. XFXSupport

    Bios XFX Rx 460 single Fan 4Gb

    Hello, Yes, we're still here. What is the ticket #? ill take a look
  6. XFXSupport

    XFX RX580 8GB GTS XXX Edition - UEFI CSM Bug

    Yep, we're in PM's sorting it out. Post artifacts without any issues after is peculiar. Could be signal/adapter related if its not the Splash screen. We will have it sorted out soon enough. Thank you @eidairaman1
  7. XFXSupport

    UEFI vBIOS Radeon HD 6970

    Unfortunately, we dont have an UEFI bios files for legacy products, but some reference cards would technically work with modified UEFI bios files that came out later. There are no official releases from XFX and modifying the bios would void your warranty, so proceed with extreme caution.
  8. XFXSupport

    My XFX290X partly died today.

    Hopefully by end of January, but sales team hasn't confirmed a launch date
  9. XFXSupport

    My XFX290X partly died today.

    Trying to get my hands on it today. Hoildays got us buried... its not even really the Customer RMA's, its the returns and volume from Blackfriday still rolling over on us :mad:
  10. XFXSupport

    My XFX290X partly died today.

    Im here! i usually check the community forums in the mornings, if im not flagged, i try not to meddle and do the "hail corporate" thing. Thanks for the tag. @AsRock Sorry for the delay, where are we at, ticket wise? How can i help? Mark at XFX
  11. XFXSupport

    xfx hd7970 no display after flash bios

    N3 serial #... this is an early one, soon after we stopped using the reference pcb/single dvi board. Finding the bios wont be easy. Try making a ticket at xfxsupport.com and we can query the factory to see if they will release it.
  12. XFXSupport

    XFX RX480 8GB Black Edition - UEFI CSM Bug

    I really wish people would stop referencing a thread like this, read for 15 seconds, then decide to flash their bios, brick their card, then void their warranty. Then come limping back to us saying "Ooops". If you think you need a bios update your radeon card, you probably dont. if you want...
  13. XFXSupport

    XFX RX480 8GB Black Edition - UEFI CSM Bug

    Im here! just caught up watching the new Pirates of the Caribbean movie. Have you guys seen those things? We used to see this often with Gigabyte motherboard who didnt have a UEFI splash screen, causing the image to appear artifacted, but rarely in dell screens. im assuming its something...
  14. XFXSupport

    RX 480 Coil Whine

    just chiming in as a reminder. XFX covers Coil Whine under our warranty let us know! Mark at XFX
  15. XFXSupport

    varies by region. There isnt much going on in N. America at the moment, but the EUR and S...

    varies by region. There isnt much going on in N. America at the moment, but the EUR and S. America are getting a lot of volume
  16. XFXSupport

    [SOLVED]Flickering crap on my new xfx 280x

    Got em. Thanks
  17. XFXSupport

    Problem with flashing video card

    Great! What is the ticket #? ill put the work order in for you.
  18. XFXSupport

    Problem with flashing video card

    Hello, Best to try a ticket at xfxsupport.com and we can put a work order in to locate a similar version of that PCB and pull the bios. I dont keep a database of them, unfortunately.
  19. XFXSupport

    Anyone else having issues with the RX 480 and a 4K desktop?

    I'm pushing my RMA department and testing team as hard as i can. Replacements are still being offloaded on pallets. Im hoping to start shipping again thursday. Trust me, im doing everything i can, the longer things take, the more work i get in the form of requested updates.
  20. XFXSupport

    Anyone else having issues with the RX 480 and a 4K desktop?

    I am XFX Support, I'm Mark at XFX. I don't see anything from you on facebook, but i see you DM'd us on twitter... Thank you for letting me know your card arrived today. It will be tested and processed as soon as we can get to it. We've recently moved to a new building so our RMA turn around...
  21. XFXSupport

    Anyone else having issues with the RX 480 and a 4K desktop?

    Oh i see, Amazon is much faster if that is still an option for you
  22. XFXSupport

    Anyone else having issues with the RX 480 and a 4K desktop?

    From New Jersey to California? it should be around $12 USPS priority, but thats not important as I sent you a prepaid label via Fedex-email when the RMA was issued. Did you not receive it?
  23. XFXSupport

    Anyone else having issues with the RX 480 and a 4K desktop?

    Does the flickering occur when its not overclocked? This is why we typically insist on a ticket first so things like this aren't overlooked...
  24. XFXSupport

    Anyone else having issues with the RX 480 and a 4K desktop?

    it will be tested here and we will update you if there are any problems. Otherwise, a replacement will be shipped out within 48 hours of it arriving.
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