Seemingly random screen freezes with a touch of color

Tekelectric · Jan 24, 2017

Okay so this is my third ASUS STRIX RX 480 now and I'm having problems yet again, but it's not as bad this time. The card has been working fine as long as I ramp up the fan speeds but now every once and awhile I've had my screen freeze to a random color while gaming (pink and brown). Is this another problem with the card or something else in my system?

EDIT: I just installed the latest drivers, I don't know if that'll do anything though.

basco · Jan 24, 2017

if its really the 3rd new card(always check you serial number) you are good to think of other probs.
very rare to get 3 cards with problems.

did you change the processor or is this a asus branded complete pc?
if yes they have normally motherboards you cannot buy in shop.-is there a bios update maybe for your motherboard?

cheapest first thing to change would be the vga cable or ya have old graphiccard to test?

GLD · Jan 24, 2017

3 cards and the same issue, I would think it is not the cards but your system. I was experiencing colorful lock ups like you on my second AM1 rig. My ram has 2 XPM profiles, one @ 1.35v and one @ 1.5v. The 1.35v was the issue. I bumped it to the 1.5v profile and no more issues. Give that a look on your rig.

Steve-007UK · Jan 24, 2017

I have random grey screen crashes if i just use the AMD Drivers and leave everything on default and it seems to me its down the my fans not kicking in and the gpu is overheating, since using sapphire trixx and setting a custom fan curve my issue has pretty much gone away.

I would try setting a custom fan curve in a diff program to see if it helps rather than using the amd driver settings.

If the problem still persist i would send the card back and maybe go for a diff brand because it does seem like the card you have might have issues overall seeing as its the 3rd one now.

Tekelectric · Jan 24, 2017

basco said:
if its really the 3rd new card(always check you serial number) you are good to think of other probs.
very rare to get 3 cards with problems.

did you change the processor or is this a asus branded complete pc?
if yes they have normally motherboards you cannot buy in shop.-is there a bios update maybe for your motherboard?

cheapest first thing to change would be the vga cable or ya have old graphiccard to test?

This was an asus branded complete that I've been slowly trying to build off of. I've used an old GTX 650 ti and that has never given me problems whenever it's in my pc. For the bios, I'll check if there's an update for mine. Also the problems that popped up with the same card were for other reasons that didn't involve this kinda problem, sorry if I didn't specify. First card was returned due to extremely bad coil whine, next was a really bad card that didn't even allow me to install display drivers without spazing the screen out with artifacts and crashing.

eidairaman1 · Jan 25, 2017

Tekelectric said:
This was an asus branded complete that I've been slowly trying to build off of. I've used an old GTX 650 ti and that has never given me problems whenever it's in my pc. For the bios, I'll check if there's an update for mine. Also the problems that popped up with the same card were for other reasons that didn't involve this kinda problem, sorry if I didn't specify. First card was returned due to extremely bad coil whine, next was a really bad card that didn't even allow me to install display drivers without spazing the screen out with artifacts and crashing.

I'd buy from a different carrier ( where you bought from) or switch To Sapphire, XFX, HIS, powercolor, Visiontek, MSI. Club3d.

OneMoar · Jan 26, 2017

dead card enough said rma

Tekelectric · Jan 27, 2017

OneMoar said:
dead card enough said rma

But the thing is, is that I've ran Unigine Valley over and over again and I can't reproduce the problem no matter how hard I try. The card seems stable as of right now.

OneMoar · Jan 27, 2017

you probably aren't pushing it hard enough run firestrike at 1440

Tekelectric · Jan 28, 2017

OneMoar said:
you probably aren't pushing it hard enough run firestrike at 1440

I don't know how firestrike is compared to Time Spy but I ran the demo test and it got through it without any visual anomalies. It might've been a bit laggy since my computer is decent at best but it got through. Looks pretty though, I'll admit.

Tekelectric · Feb 4, 2017

This may seem a little late but I did run OCCT for an hour on error check mode and nothing was found. I'll probably return the card to be safe now but I'm still confused as to whether this card is actually stable or not.

Caring1 · Feb 4, 2017

Tekelectric said:
But the thing is, is that I've ran Unigine Valley over and over again and I can't reproduce the problem no matter how hard I try. The card seems stable as of right now.

Isn't Valley CPU intensive?
Run Heaven instead.

Tekelectric · Feb 4, 2017

Caring1 said:
Isn't Valley CPU intensive?
Run Heaven instead.

Downloaded it and ran it, looks fine on my end? Anything small that I should be looking for?

Caring1 · Feb 4, 2017

If it appears fine under load then it must be a cooling problem when the fans are running slower.

eidairaman1 · Feb 5, 2017

Caring1 said:
If it appears fine under load then it must be a cooling problem when the fans are running slower.

could be the cards voltages are too low for the gpu or ram

Tekelectric · Feb 5, 2017

eidairaman1 said:
could be the cards voltages are too low for the gpu or ram

I'll pump up the voltages on ASUS's program since Afterburner locks me out of it. What should I bump it up to?

eidairaman1 · Feb 5, 2017

Tekelectric said:
I'll pump up the voltages on ASUS's program since Afterburner locks me out of it. What should I bump it up to?

Small increments till it stops. You don't want to rush voltage up too quickly. It helps reduce heat too.

System Name	4 year old computer
Processor	Intel Core i5 3 i5-3350P 3.3 Ghz
Motherboard	ASUS CM6730
Memory	16 GBs DDR3 1600
Video Card(s)	ASUS STRIX RX 480 8gb
Storage	1 Tb
Display(s)	ASUS MG248Q
Case	Generic ASUS mini tower
Power Supply	Antec HCG-520w
Mouse	Logitech G403/G400s
Keyboard	Coolermaster Quickfire TK Cherry MX red

System Name	ibuytheusedstuff
Processor	5960x
Motherboard	x99 sabertooth
Cooling	old socket775 cooler
Memory	32 Viper
Video Card(s)	1080ti on morpheus 1
Storage	raptors+ssd
Display(s)	acer 120hz
Case	open bench
Audio Device(s)	onb
Power Supply	antec 1200 moar power
Mouse	mx 518
Keyboard	roccat arvo

Processor	AMD Ryzen 7 5700X, AMD Wraith Prism.
Motherboard	ASUS TUF X570-Plus (Wi-Fi).
Cooling	Antec 120mm RGB case fans.
Memory	4x8gb, G.SKILL F4-3600C16D-16GVKC.
Video Card(s)	Sapphire Pulse RX 6700.
Storage	PNY XLR8 CS3040 2TB 4.0x4 NVMe ssd with Vantec ICEBERQ heat sink.
Display(s)	ASUS VP278QG 27", 1080p, 75hz, FreeSync.
Case	Antec GX202.
Audio Device(s)	Onboard sound, Logitech Z625 THX 2.1's, Logitech G430 headphones.
Power Supply	Seasonic Prime GX-750.
Mouse	Logitech G203 Prodigy.
Keyboard	Logitech G213.
Software	Windows 11 Pro, @ Day 1.

System Name	PC-Chips
Processor	Ryzen 5 5600x
Motherboard	Asus ROG Strix B550-F Gaming.
Cooling	Thermalright Peerless Assassin 120 SE CPU Air Cooler 6 heat pipes.
Memory	Patriot Viper 32gig dual channel 3600mhz
Video Card(s)	PowerColor HellHound RX 7900 GRE OC
Storage	2X Samsung 860 EVO SSD's 500gig / 2TB crucial P3-NVME / WD-BLUE SN550 1TB M.2 / SP A55 512gig
Display(s)	Panasonic 40-inch 4k TV
Case	Modded NZXT H510
Audio Device(s)	Realtek S1220A - Yamaha A-S501 AMP - 4 x Wharfedale diamond 9.1 speakers - Wharfedale SW150 sub
Power Supply	EVGA SuperNOVA G6 750W 80+ Gold
Mouse	Some cheap wireless thing
Keyboard	Razer Cynosa lite
VR HMD	Oculus Quest 2 128gig version
Software	Windows 11 pro 64bit

System Name	4 year old computer
Processor	Intel Core i5 3 i5-3350P 3.3 Ghz
Motherboard	ASUS CM6730
Memory	16 GBs DDR3 1600
Video Card(s)	ASUS STRIX RX 480 8gb
Storage	1 Tb
Display(s)	ASUS MG248Q
Case	Generic ASUS mini tower
Power Supply	Antec HCG-520w
Mouse	Logitech G403/G400s
Keyboard	Coolermaster Quickfire TK Cherry MX red

Seemingly random screen freezes with a touch of color

Tekelectric

basco

GLD

Steve-007UK

Tekelectric

eidairaman1

The Exiled Airman

OneMoar

There is Always Moar

Tekelectric

OneMoar

There is Always Moar

Tekelectric

Tekelectric

Caring1

Tekelectric

Caring1

eidairaman1

The Exiled Airman

Tekelectric

eidairaman1

The Exiled Airman

System Name	PCGOD
Processor	AMD FX 8350@ 5.0GHz
Motherboard	Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling	Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory	16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s)	AMD Radeon 290 Sapphire Vapor-X
Storage	Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s)	NEC Multisync LCD 1700V (Display Port Adapter)
Case	AeroCool Xpredator Evil Blue Edition
Audio Device(s)	Creative Labs Sound Blaster ZxR
Power Supply	Seasonic 1250 XM2 Series (XP3)
Mouse	Roccat Kone XTD
Keyboard	Roccat Ryos MK Pro
Software	Windows 7 Pro 64

System Name	RPC MK2.5
Processor	Ryzen 5800x
Motherboard	Gigabyte Aorus Pro V2
Cooling	Enermax ETX-T50RGB
Memory	CL16 BL2K16G36C16U4RL 3600 1:1 micron e-die
Video Card(s)	GIGABYTE RTX 3070 Ti GAMING OC
Storage	ADATA SX8200PRO NVME 512GB, Intel 545s 500GBSSD, ADATA SU800 SSD, 3TB Spinner
Display(s)	LG Ultra Gear 32 1440p 165hz Dell 1440p 75hz
Case	Phanteks P300 /w 300A front panel conversion
Audio Device(s)	onboard
Power Supply	SeaSonic Focus+ Platinum 750W
Mouse	Kone burst Pro
Keyboard	EVGA Z15
Software	Windows 11 +startisallback

System Name	Black Box
Processor	Intel Xeon E3-1260L v5
Motherboard	MSI E3 KRAIT Gaming v5
Cooling	Tt tower + 120mm Tt fan
Memory	G.Skill 16GB 3600 C18
Video Card(s)	Asus GTX 970 Mini
Storage	Kingston A2000 512Gb NVME
Display(s)	AOC 24" Freesync 1m.s. 75Hz
Case	Corsair 450D High Air Flow.
Audio Device(s)	No need.
Power Supply	FSP Aurum 650W
Mouse	Yes
Keyboard	Of course
Software	W10 Pro 64 bit