Z97 pci-e damage issue?

johnspack · Jan 28, 2017

Put together a nice little Z97 Pro Gamer board with 4460 cpu, Hyper212, usual crap. He had a couple of 7850 cards, I used one to get it going. Psu is a slightly used tx750. All running great, I shut it down and add in an asus wireless pci-e card. Power it up, no video output. Oh crap. Shut down, remove card, try to power up, no video. Move video card to another slot, no output. Swap video card with another one, no output. So connect cpu video output, video! Bring up windows, check for video card, it's not showing. Crimson says no amd hardware found. It was all installed and working before this. I ended up installing the intel video driver, and currently the system is working fine. So now I'm trying to figure out what is damaged... is it just the mobo with electrical damage, or could the cpu be damaged? I'm going to send the mobo back under rma, because either way it was an asus product that caused the damage....
Any thoughts?

Jetster · Jan 28, 2017

Manually set the bios to PCIe, Try the GPUs in another PC or slot. Might be a bad slot or bent pins on the CPU

johnspack · Jan 28, 2017

I of course already tried that. No bent pins, I can guarantee that. Too many years doing this.....

BiggieShady · Jan 28, 2017

johnspack said:
Too many years doing this.....

What about other two pcie slots ... in all of them graphics card is not detected? This is to rule out bad slot.

jboydgolfer · Jan 28, 2017

johnspack said:
Put together a nice little Z97 Pro Gamer board with 4460 cpu, Hyper212, usual crap. He had a couple of 7850 cards, I used one to get it going. Psu is a slightly used tx750. All running great, I shut it down and add in an asus wireless pci-e card. Power it up, no video output. Oh crap. Shut down, remove card, try to power up, no video. Move video card to another slot, no output. Swap video card with another one, no output. So connect cpu video output, video! Bring up windows, check for video card, it's not showing. Crimson says no amd hardware found. It was all installed and working before this. I ended up installing the intel video driver, and currently the system is working fine. So now I'm trying to figure out what is damaged... is it just the mobo with electrical damage, or could the cpu be damaged? I'm going to send the mobo back under rma, because either way it was an asus product that caused the damage....
Any thoughts?

If you plan on initiating an rma,
As Obvious as it may seem i would recommend highly you not say exactly how this happened since user error isn't usually covered in any warranty that I am aware of, that includes electrical damage. Unless of course you have some type of third party coverage with accidental damage. No that's obvious but regardless of how much experience you myself or anyone else has sometimes the most obvious things can allude us until the right in front of our faces.

Unless ofc ,you read through the warranty first before contacting asses,which would be another good idea regardless

johnspack · Jan 28, 2017

Yes, I tested the other slots, same result. And no, I'm just going to say pci-e bus is defective. Period. Not my fault or my clients.

OneMoar · Jan 28, 2017

bad cpus are so uncommon its basicly unheard of
my money is on a issue with the socket asrock boards are famous for socket flake re-seat the cpu also try the stock cooler the hyper212's mounting system isn't the best and odd torqe on the socket can defiantly cause slots to not work

newtekie1 · Jan 28, 2017

OneMoar said:
my money is on a issue with the socket asrock boards are famous for socket flake

I've never heard that. Also, he's not using an AsRock board.

OneMoar · Jan 28, 2017

newtekie1 said:
I've never heard that. Also, he's not using an AsRock board.

there was a batch of the z97 pro* boards with various socket issues with ram slots being dead peg slots not working ect
both asus and asrock make boards with 'pro gamer' in the name specify please

either way won't hurt to re-seat the cpu and cooler before tossing the board in the rma pile
after all anybody that says I didn't make a mistake should probably be made to double check ...

newtekie1 · Jan 28, 2017

OneMoar said:
here was a batch of the z97 pro* boards with various socket issues with ram slots being dead peg slots not working ect

I remember there being problems like that, but it wasn't just limited to AsRock boards. It was a problem with the Foxconn socket.

OneMoar said:
both asus and asrock make boards with 'pro gamer' in the name specify please

AsRock doesn't make any Z97 board with Pro Gamer in the name. They only make a Z97 Pro3. In fact, I don't think AsRock makes any product with the word Gamer in the name.

OneMoar said:
either way won't hurt to re-seat the cpu and cooler before tossing the board in the rma pile

True. But if it was working perfectly before, and suddenly stopped when a new card was inserted into the PCI-E slots, I doubt it is a problem with CPU contact.

OneMoar · Jan 28, 2017

wifi card could have had a fault and smoked the plx I set fire to a core2duo machine once this way

but usually thats a snap crackle pop let-the-factory-smoke-out moment
if reseating the cpu doesn't do it inspect the wifi card for burnage whatever you do DON'T tell ASUS you think the card fried it just say it was DOA or up and quit without warning

trust me you don't wanna fight with ASUS's horrible terribly awfully incompetent RMA Dept

johnspack · Feb 4, 2017

Well this has turned out to be more annoying than I thought. The mobo was defective, but ncix has no more, so they want to refund my money. I have my client's computer built, I have a haswell cpu....
They only have 2 more z97 mobos, but a fair bit more expensive. They expect me to just take the refund and buy the more expensive gamer mobo for a freaking multimedia system. And I have to convince
my client to pay this extra now, because..... Canadian companies and their short stocks dammit.....

johnspack · Feb 6, 2017

This thing any good?
http://www.ncix.com/detail/asus-z97-e-usb-3-1-lga1150-ddr3-8e-107410.htm
I'm annoyed because that one is only 6 phase, but has usb2 ports, this one is 8 phase
and has no usb 2 ports, which I need available... what do I do?
http://www.ncix.com/detail/asus-z97-a-usb-3-1-atx-lga1150-4b-106690.htm

johnspack · Feb 21, 2017

Close this. Got a Z97-A, everything up and running like it should be.

System Name	System2 Blacknet , System1 Blacknet2
Processor	System2 Threadripper 1920x, System1 2699 v3
Motherboard	System2 Asrock Fatality x399 Professional Gaming, System1 Asus X99-A
Cooling	System2 Noctua NH-U14 TR4-SP3 Dual 140mm fans, System1 AIO
Memory	System2 64GBS DDR4 3000, System1 32gbs DDR4 2400
Video Card(s)	System2 GTX 980Ti System1 GTX 970
Storage	System2 4x SSDs + NVme= 2.250TB 2xStorage Drives=8TB System1 3x SSDs=2TB
Display(s)	2x 24" 1080 displays
Case	System2 Some Nzxt case with soundproofing...
Audio Device(s)	Asus Xonar U7 MKII
Power Supply	System2 EVGA 750 Watt, System1 XFX XTR 750 Watt
Mouse	Logitech G900 Chaos Spectrum
Keyboard	Ducky
Software	Manjaro, Windows 10, Kubuntu 23.10
Benchmark Scores	It's linux baby!

System Name	Juliette // HTPC
Processor	Intel i7 9700K // AMD Ryzen 5 5600G
Motherboard	ASUS Prime Z390X-A // ASRock B550 ITX-AC
Cooling	Noctua NH-U12 Black // Stock
Memory	Corsair DDR4 3600 32gb //G.SKILL Trident Z Royal Series 16GB (2 x 8GB) 3600
Video Card(s)	ASUS RTX4070 OC// GTX 1650
Storage	Samsung 970 EVO NVMe 1Tb, Intel 665p Series M.2 2280 1TB // Samsung 1Tb SSD
Display(s)	ASUS VP348QGL 34" Quad HD 3440 x 1440 // 55" LG 4K SK8000 Series
Case	Seasonic SYNCRO Q7// Silverstone Granada GD05
Audio Device(s)	Focusrite Scarlett 4i4 // HDMI to Samsung HW-R650 sound bar
Power Supply	Seasonic SYNCRO 750 W // CORSAIR Vengeance 650M
Mouse	Cooler Master MM710 53G
Keyboard	Logitech 920-009300 G512 SE
Software	Windows 10 Pro // Windows 10 Pro

System Name	System2 Blacknet , System1 Blacknet2
Processor	System2 Threadripper 1920x, System1 2699 v3
Motherboard	System2 Asrock Fatality x399 Professional Gaming, System1 Asus X99-A
Cooling	System2 Noctua NH-U14 TR4-SP3 Dual 140mm fans, System1 AIO
Memory	System2 64GBS DDR4 3000, System1 32gbs DDR4 2400
Video Card(s)	System2 GTX 980Ti System1 GTX 970
Storage	System2 4x SSDs + NVme= 2.250TB 2xStorage Drives=8TB System1 3x SSDs=2TB
Display(s)	2x 24" 1080 displays
Case	System2 Some Nzxt case with soundproofing...
Audio Device(s)	Asus Xonar U7 MKII
Power Supply	System2 EVGA 750 Watt, System1 XFX XTR 750 Watt
Mouse	Logitech G900 Chaos Spectrum
Keyboard	Ducky
Software	Manjaro, Windows 10, Kubuntu 23.10
Benchmark Scores	It's linux baby!

System Name	Windows 10 64-bit Core i7 6700
Processor	Intel Core i7 6700
Motherboard	Asus Z170M-PLUS
Cooling	Corsair AIO
Memory	2 x 8 GB Kingston DDR4 2666
Video Card(s)	Gigabyte NVIDIA GeForce GTX 1060 6GB
Storage	Western Digital Caviar Blue 1 TB, Seagate Baracuda 1 TB
Display(s)	Dell P2414H
Case	Corsair Carbide Air 540
Audio Device(s)	Realtek HD Audio
Power Supply	Corsair TX v2 650W
Mouse	Steelseries Sensei
Keyboard	CM Storm Quickfire Pro, Cherry MX Reds
Software	MS Windows 10 Pro 64-bit

System Name	Americas cure is the death of Social Justice & Political Correctness
Processor	i7-11700K
Motherboard	Asrock Z590 Extreme wifi 6E
Cooling	Noctua NH-U12A
Memory	32GB Corsair RGB fancy boi 5000
Video Card(s)	RTX 3090 Reference
Storage	Samsung 970 Evo 1Tb + Samsung 970 Evo 500Gb
Display(s)	Dell - 27" LED QHD G-SYNC x2
Case	Fractal Design Meshify-C
Audio Device(s)	on board
Power Supply	Seasonic Focus+ Gold 1000 Watt
Mouse	Logitech G502 spectrum
Keyboard	AZIO MGK-1 RGB (Kaith Blue)
Software	Win 10 Professional 64 bit
Benchmark Scores	the MLGeesiest

Z97 pci-e damage issue?

johnspack

Here For Good!

Jetster

johnspack

Here For Good!

BiggieShady

jboydgolfer

johnspack

Here For Good!

OneMoar

There is Always Moar

newtekie1

Semi-Retired Folder

OneMoar

There is Always Moar

newtekie1

Semi-Retired Folder

OneMoar

There is Always Moar

johnspack

Here For Good!

johnspack

Here For Good!

johnspack

Here For Good!

System Name	RPC MK2.5
Processor	Ryzen 5800x
Motherboard	Gigabyte Aorus Pro V2
Cooling	Enermax ETX-T50RGB
Memory	CL16 BL2K16G36C16U4RL 3600 1:1 micron e-die
Video Card(s)	GIGABYTE RTX 3070 Ti GAMING OC
Storage	ADATA SX8200PRO NVME 512GB, Intel 545s 500GBSSD, ADATA SU800 SSD, 3TB Spinner
Display(s)	LG Ultra Gear 32 1440p 165hz Dell 1440p 75hz
Case	Phanteks P300 /w 300A front panel conversion
Audio Device(s)	onboard
Power Supply	SeaSonic Focus+ Platinum 750W
Mouse	Kone burst Pro
Keyboard	EVGA Z15
Software	Windows 11 +startisallback

Processor	Intel Core i7 10850K@5.2GHz
Motherboard	AsRock Z470 Taichi
Cooling	Corsair H115i Pro w/ Noctua NF-A14 Fans
Memory	32GB DDR4-3600
Video Card(s)	RTX 2070 Super
Storage	500GB SX8200 Pro + 8TB with 1TB SSD Cache
Display(s)	Acer Nitro VG280K 4K 28"
Case	Fractal Design Define S
Audio Device(s)	Onboard is good enough for me
Power Supply	eVGA SuperNOVA 1000w G3
Software	Windows 10 Pro x64