360 Failure Rate reaches 54%

[lemonadesoda]

...Fool me once shame on you, fool me twice shame on me. The fact that some here are still clinging to their 3rd or 4th Xbox just shows this is almost the consumers' fault at this point.

Therein lies the problem: expensive software titles.

MS has lost BUCKET LOADS of money on replacing X360s. But they have milked every single owner through over-priced games multiple times over.

MS is smart smart smart. They have analysts that calculate "Customer Lifetime Value". Every time they make a new X360 sale, they go out and party. Because they know the CLV of each X360 owner is EUR 300+ (console plus 10+ games) minus the cost of a possible 50% replacement, EUR 100 (x50%)=EUR 50. Net EUR 250.

So what if your X360 fails. If MS replaces it... you will be so pleased you will rush out any buy another 3 games and the cost of replacement is fully covered. In fact, they have calculated THIS: a replacement X360 is "perceived" by the customer to be a new console, so they buy more games than they would have done if the old X360 had never blown.

WTF? WOW. It's all very clever behavioural marketing stuff.

 

[kyle2020]

I had a 360 and a PS3 at the same time (alot of extra hours at work) however I sold the 360 on - no more than 2 weeks later I got a phonecall from the buyer, asking if I had the original receipt because it had RROD'ed on him. I quietly lol'ed

 

[DaveK]

oh i agree, but getting a 360 i knew about the RRoD and i knew to get the warranty but i hear what your saying. i have a few ps3's haha, im gonna say one thing i may not be quick to jump and get the next xbox because of this, and im sure a lot of people will feel that way.

Like you said

Fool me once shame on you, fool me twice shame on me.

There won't be a 2nd time, haha

I knew about RRoD when I bought my 360, also knew about the extended 3 year warranty and the guy in the shop even said it has a 33% fail rate when I bought it.

I've thought about buying an Elite and selling my 20GB Premium for like €150, that's a good deal but I dunno...I have €275, an Elite is €249 but I want to buy other stuff for my PC so I need to sell Premium to get Elite. Also need a buyer...

 

[joinmeindeath417]

So did i, and i did the same thing but i hate waiting (very very impatient), so i bought the best buy warranty because it was like 30 dollars and covered it for up to 2 years. than when i took it back i got another 2 year warranty. and the 3rd was within the limit so they "honored the warranty" because i took it back a few months after spending the money.

 

[HookeyStreet]

Ive had a few 360s and only 1 ever fail...........and that saw a lot of action

Im well happy with my new Jasper Elite.

The f*cked up thing is, if MS would just remove those f*cking X-Clamps a lot of 360s woudnt die. Replacing the X-Clamp with some decent bolts, washers and MX-2 from the start is a good idea...........but TBH, people shouldnt have to open up their nice new consoles and mess with it so it doesnt die on them

 

[joinmeindeath417]

yeah i agree i am glad they at least boosted the warranty to 3 years, but still at this point you'd want to see the number go down to like 15% from the OFFICIAL 33% 2 years ago.

I have a jasper elite also, gotta question, did you have any trouble with games like sometimes the blade menu froze up while in game, or the game itself froze up?

i really really hope this is some type of stupid bug and that the new update fixed it

 

[HookeyStreet]

yeah i agree i am glad they at least boosted the warranty to 3 years, but still at this point you'd want to see the number go down to like 15% from the OFFICIAL 33% 2 years ago.

I have a jasper elite also, gotta question, did you have any trouble with games like sometimes the blade menu froze up while in game, or the game itself froze up?

i really really hope this is some type of stupid bug and that the new update fixed it

I think you will find the latest update sorted that problem...that was the main point of the update........well apart from making more cash out of us via Avatar Marketplace.

 

[r9]

I don`t have Xbox 360 but three of my friends have and gues what all three have RROD. That 54% i guess is from xbox returned in warrainty for repair.

 

[3870x2]

out of 4 of my friends:
1 has had 3 rrods. gave up, got a wii.
2 have had 1. never got another xbox
1 had 2. currently on his third.
The rate is well above 54%.

 

[KainXS]

yeah i agree i am glad they at least boosted the warranty to 3 years, but still at this point you'd want to see the number go down to like 15% from the OFFICIAL 33% 2 years ago.

I have a jasper elite also, gotta question, did you have any trouble with games like sometimes the blade menu froze up while in game, or the game itself froze up?

i really really hope this is some type of stupid bug and that the new update fixed it

I don't but my brother does, when I was playing at his place one day the dash did freeze, I could tell because in the corner the ripples under the X stopped, but he said that was like the 3rd time since he bought it which isn't bad really

not in games though for him, its more of a bug i guess . . . . i hope

 

[joinmeindeath417]

yeah even if it's the 3rd time it shouldn't do that at all haha,

so technically yeah it is bad

 

[KainXS]

yeah even if it's the 3rd time it shouldn't do that at all haha,

so technically yeah it is bad

 

[joinmeindeath417]

but he said that was like the 3rd time since he bought it which isn't bad really

The console shouldn't lock up and freeze at all, is what i was getting at.

 

[KainXS]

the mass effect 2 demo overheats 360's lol

Danger Will Robinson! Xboxes in ME2 demo overheating. We're stalled as we fix.

so its obvious they are pushing the 360's way too hard, and because of this they are gonna need to tone the game down.

http://twitter.com/biofeed/status/3401839913

 

[joinmeindeath417]

oh wow, thats funny, im sure M$ won't be happy they tweeted that

 

[DaveK]

Anyone had a Jasper fail on them? Woot a fresh 3 year warranty.

 

[joinmeindeath417]

Just an update lol, M$ did not confirm or deny the 54 % failure statement made by Game informer

http://www.engadget.com/2009/08/24/microsoft-responds-to-xbox-360-54-2-percent-failure-rate-report/

 

[D007]

lol.. it's microsoft.. did we really expect any different?

 

[r9]

I know two theories. One is the lid that is used to solder the GPU to the PCB is poor quality in combination with poor cooling the solders break. That is why you try to recover XBOX from RROD first you need to heat the GPU and then pressure the GPU with the cooler so the solder reconnect the GPU. And the other is that Microsoft wanting to save some money did not agree ATI to design the PCB for the GPU they wanted to do that them self. And the failure come from that poor design. I don`t know how true are this theories but where is smoke usually there is fire. But I guess only MS know what they did wrong beside hurrying to be the first to the market.

 

[joinmeindeath417]

well yeah its always been poor design and they thought by shrinking the chips it would make it cooler and not unsolder the parts but it still is doing it, i know a handful of people who took back there jasper 360s

 

[D007]

idk.. my pc still gives me all kinds of issues.. like a tempermental red headed step child..
nothing works anymore.. did it ever? lol..
i bet the first wheel was square..
and even they still blow up and kill people from time to time..
we can't get molded rubber right as a species..
much less microprocessors XD.

 

[KainXS]

my 3rd xbox 360 died today, there is no dust in it or anything, it just gives me 2 red lights whenever I try to load anything and microsoft told me since a year has gone by since I get my replacement my warranty is gone, gonna try xclamp mod and see if it works, anyone got any advice for me on doing the xclamp mod.

sad thing is It died right when I booted batman



T.T

 

[HookeyStreet]

my 3rd xbox 360 died today, there is no dust in it or anything, it just gives me 2 red lights whenever I try to load anything and microsoft told me since a year has gone by since I get my replacement my warranty is gone, gonna try xclamp mod and see if it works, anyone got any advice for me.

sad thing is It died right when I booted batman



T.T

2x red lights is overheating m8

 

[KainXS]

it may be overheating, but I let it sit for a couple hours but it just gives 2 red lights followed by 1 single light on boot now.

 

[HookeyStreet]

it may be overheating, but I let it sit for a couple hours but it just gives 2 red lights followed by 1 single light on boot now.

http://www.llamma.com/xbox360/repair/Xbox-360-error-codes.htm

Heres what you do: Strip the console down and remove the X-Clamps. Apply some good thermal paste like MX-2 and pop the heatsinks back on with some bolts and washers (let me know if you need to know what bolts etc you need). Once its all put back together, block the fans (I use a couple of cotton buds) and overheat it for about 20 mins (this should give you 2 red lights again)....then turn it off and on, hopefully it will boot up fine

Try this 2 - 3 times before giving up

PS: before opening the console up, check that its not your HDD, PSU or AV cable that has died