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5800X+b550-a randomly crash

Tucct

New Member
Joined
Jul 7, 2021
Messages
6 (0.08/day)
I'm having an issue that my system crash randomly, I can't find any pattern to reproduce the crash, it is too random, sometimes idle sometimes in gaming.
when it happens the motherboard debug light is stuck at DRAM, black screen and keyboard backlight goes off, the reset bottom does nothing, I have to hold the power button to reboot the system.
I tried to use memtest86 and windows memtest tool, all pass no issue with memory.
the OS is fresh installed windows10.
bios settings I changed are PBO and DOCP to enable, I'm not messing with voltage or others.

my system part:
Aio: krakenZ53
Mem: Gskill tridentZ 3200 8G *4 (i use these memories all the way back to 7700K then 3700X never having a similar issue. )
GPU: 1070-o8g
PSU: v750W GOLD (this is new)
 
Joined
Aug 12, 2019
Messages
638 (0.82/day)
System Name Custom
Processor i9 9900k
Motherboard Gigabyte Z390 arous master
Cooling corsair h150i
Memory 4x8 3200mhz corsair
Video Card(s) Galax RTX 3090 EX Gamer White OC
Storage 500gb Samsung 970 Evo PLus
Display(s) MSi MAG341CQ
Case Lian Li Pc-011 Dynamic
Audio Device(s) Arctis Pro Wireless
Power Supply 850w Seasonic Focus Platinum
Mouse Logitech G403
Keyboard Logitech G110
could be dust when you plug your parts together on the motherboard..
 

Tucct

New Member
Joined
Jul 7, 2021
Messages
6 (0.08/day)
could be dust when you plug your parts together on the motherboard..
Hummm. The motherboard is new only rams are old, but I have clean those Golden finger before I install them, shouldn't be a problem.
 
Joined
Aug 12, 2019
Messages
638 (0.82/day)
System Name Custom
Processor i9 9900k
Motherboard Gigabyte Z390 arous master
Cooling corsair h150i
Memory 4x8 3200mhz corsair
Video Card(s) Galax RTX 3090 EX Gamer White OC
Storage 500gb Samsung 970 Evo PLus
Display(s) MSi MAG341CQ
Case Lian Li Pc-011 Dynamic
Audio Device(s) Arctis Pro Wireless
Power Supply 850w Seasonic Focus Platinum
Mouse Logitech G403
Keyboard Logitech G110
are the bios and drivers up to date?
maybe the ram you used for 7700k not compatible with 5800x
i have heard the ryzen processors can be a bit choosy when it comes to ram,
hopefully another forum member can clarify that for ya
 
Joined
Nov 25, 2019
Messages
344 (0.51/day)
Location
Taiwan
Processor i5-9600K
Motherboard Gigabyte Z390 Gaming X
Cooling Scythe Mugen 5
Memory Micron Ballistix Sports LT 3000 8G*4
Video Card(s) MSI 2070 Ventus
Storage Adata SX6000 Pro 512G, Kingston A2000 1T
Display(s) Gigabyte M32Q
Case Phanteks Eclipse P350X
Audio Device(s) Edifier C3X
Power Supply Super Flower Leadex Gold 650W
Mouse Razer Basilisk V2
Keyboard Ducky ONE Horizon
Seems like a power or motherboard problem to me
 
Joined
Oct 30, 2008
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Processor 5930K
Motherboard MSI X99 SLI
Cooling WATER
Memory 16GB DDR4 2132
Video Card(s) EVGAY 2070 SUPER
Storage SEVERAL SSD"S
Display(s) Catleap/Yamakasi 2560X1440
Case D Frame MINI drilled out
Audio Device(s) onboard
Power Supply Corsair TX750
Mouse DEATH ADDER
Keyboard Razer Black Widow Tournament
Software W10HB
Benchmark Scores PhIlLyChEeSeStEaK
PSU what is the make, not the ratting
 

Tucct

New Member
Joined
Jul 7, 2021
Messages
6 (0.08/day)
After I removed a PCI-E to M.2 adapter card, this system ran for 3days without crashing; I think the problem is solved? Probably I need to give some more time to confirm.
BTW: AISUIT3 keeps crashing after windows update, and "asusfancontrolservice.fancontrolmanager" is not working. how to fix it? or this just an issue that causes by windows update that I have to wait Asus to fix it
 

eidairaman1

The Exiled Airman
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Jul 2, 2007
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Location
Republic of Texas (True Patriot)
System Name PCGOD
Processor AMD FX 8350@ 5.0GHz
Motherboard Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory 16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s) AMD Radeon 290 Sapphire Vapor-X
Storage Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s) NEC Multisync LCD 1700V (Display Port Adapter)
Case AeroCool Xpredator Evil Blue Edition
Audio Device(s) Creative Labs Sound Blaster ZxR
Power Supply Seasonic 1250 XM2 Series (XP3)
Mouse Roccat Kone XTD
Keyboard Roccat Ryos MK Pro
Software Windows 7 Pro 64
I'm having an issue that my system crash randomly, I can't find any pattern to reproduce the crash, it is too random, sometimes idle sometimes in gaming.
when it happens the motherboard debug light is stuck at DRAM, black screen and keyboard backlight goes off, the reset bottom does nothing, I have to hold the power button to reboot the system.
I tried to use memtest86 and windows memtest tool, all pass no issue with memory.
the OS is fresh installed windows10.
bios settings I changed are PBO and DOCP to enable, I'm not messing with voltage or others.

my system part:
Aio: krakenZ53
Mem: Gskill tridentZ 3200 8G *4 (i use these memories all the way back to 7700K then 3700X never having a similar issue. )
GPU: 1070-o8g
PSU: v750W GOLD (this is new)

Who made the psu?

Contact asus for that problem
 

Tucct

New Member
Joined
Jul 7, 2021
Messages
6 (0.08/day)
is not the problem with PSU. MOTHERBOARD. PCI-E devices.
is the problem with aura sync software.
after I uninstall the aura from the system everything backs to normal.
 
Joined
Nov 25, 2019
Messages
344 (0.51/day)
Location
Taiwan
Processor i5-9600K
Motherboard Gigabyte Z390 Gaming X
Cooling Scythe Mugen 5
Memory Micron Ballistix Sports LT 3000 8G*4
Video Card(s) MSI 2070 Ventus
Storage Adata SX6000 Pro 512G, Kingston A2000 1T
Display(s) Gigabyte M32Q
Case Phanteks Eclipse P350X
Audio Device(s) Edifier C3X
Power Supply Super Flower Leadex Gold 650W
Mouse Razer Basilisk V2
Keyboard Ducky ONE Horizon
Lmao, shitty software from Asus hits again
 
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