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Acer Aspire E380 (XP Pro installed)NO SOUND

Jun 8, 2008
4 (0.00/day)
System Name Acer Aspire E 380 Windows XP Pro installed I deleted Vista
Processor AMD X2 4200
Memory 1GB
Please help...Can't get sound

I just bought a used Acer Desktop(Model Aspire E 380). It did not come with an OS installed so I freshly installed XP Pro. I couldn't get on the internet and although I'm a noob, I know it must be a driver. I went out to their website loaded all the XP drivers. Now the internet worked but NO SOUND! I called Acer support but they would not help me because when I installed XP it voided out any warranty or support for this machine(originally manufactured with Vista). Their website for support is www.acerpanam.com I was hoping someone could walk me through step by step how to get this sound card working so I could get my sound to work.:confused:

FYI, I went to the device manager and here is where the ONLY yellow question marks are:

-? Other devices
? Audio Device on High Definition Audio Bus

I think this may be the TV Card that came with the machine (I have not yet found the driver for it)

Everything else including sound, Video and Game Controller have + signs

Any help would be appreciated:)
Last edited:


Served 5k and counting ...
Mar 17, 2007
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New Member
May 5, 2010
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Go to their British website - for some reason they don't keep up with panam, Their euro site is up to date.