• We've upgraded our forums. Please post any issues/requests in this thread.

Acer (UK) customer case praise

Joined
Aug 5, 2008
Messages
497 (0.15/day)
Likes
117
Location
Hampshire, UK
System Name If you name your systems, get a girlfriend...
Processor i7 4770k
Motherboard Asus Maximus VI Formula
Cooling Custom waterloop around Black Ice GTX 360
Memory 16GB DDR3
Video Card(s) R9 290
Storage Samsung 850 Pro 1TB
Case HAF 932
Audio Device(s) Onboard
Power Supply Corsair HX750
Software Windows 10 x64
#1
There's plenty of flaming in teh interwebz about poor customer support here and there.
To break the fashion, I've decided to share my positive experience.

I tend to buy some Acer stuff every now and then.
I've always considered them to be "on the cheap end" amongst other vendors there, however quite often I get convinced by their great performance/price ratio.

Recently my projector (H5360) developed a known problem (stuck pixel), after almost 2 years of heavy use.
It was still on warranty.
My case got immediately accepted.
The courier came at agreed date and collected the thing.
Next day at 12:00 it arrived at repair centre.
At 14:00 same day I got confirmation that DLP DMD was replaced and it's being shipped home.
Next day, I got it back.

Excellent !