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After mobo change, screen goes blank on heavy 3D load

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This basically started when I replaced my dead ASUS Sabertooth X99 with MSI X99A Gaming 7, but I've really narrowed it down now.

When I run 3DMark Stability test (Firestrike Extreme), somewhere at around 3/4 through the test, screen simply goes blank (I get a NO SIGNAL message on it, so it's not monitor at fault I think). System seems to be running, but isn't responding. If I press RESET, it takes several seconds before it restarts. Which kinda indicates that it's not just graphic card that loses the signal or whatever.

I've tried setting everything to stock, CPU, RAM and graphic card and same thing happens. When I changed motherboard I did use Refresh function in Windows just to be sure it's all installed clean even though there is no real need since it's the same chipset, but still.

So far this only seem to happen either during long plays of Killing Floor 2 or this stability test in 3DMark. However, it managed to complete fine once with 99% framerate quality. CPU is 100% stable even after 10 loops of RealBench H.264 tests. So, I'm kinda confused now...

I think I can also rule out heat, because I now have fans set way higher on the fan curve than before during load events.

Gonna clean re-install drivers again, but I don't think this is it. I'll also run music in backgroud to see if it continues to play or locks up when this happens.

Any ideas what else to check out or poke?
 

Tallencor

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Latest Bios?
 
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men you and motherboards is a story for itself.
am sorry that ya got so much troubles.

are you overclocked?
what i do is 3dmark 11 with only physics + combined test to stress the cpu+cache.
if for ex: the test goes blu screen or hangs i often have probs with the cache being to high or to low voltage for it.
this test needs 0,15volt more on cpu and 100mhz lower or more then any other game i play or bench i do
 
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I've tried OC and stock, same. CPU imo isn't the issue as I can hammer it hard with RealBench H.264 test in 10 loops and it completes them without any issues. But I'm not sure why would graphic card at stock speeds doing this.

@Tallencor
Yes, it already came new with latest BIOS.
 

Tallencor

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Ram timings and voltage accurate as per manufacturer default?
 
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Just to be sure, reseat the card and check power connections to the card. The run tests with hwinfo64 logging.
 
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Sounds like a dud. Bad board. RMA.
 

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Roll back to previous working video driver?
 

fullinfusion

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Could be the psu is not up to the task anymore..I had a corsair psu on a older system work fine for a while but after an extended time benching or gaming It too would get exactly the same thing that's happening to you, happen to me.

Bought a new psu and never had the problem again.
 
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Ok, apparently something creeped into my BIOS settings after and it wasn't happening from start, it just happened to align so terribly with the issue.

I've had a stock clocks profile saved, but that apparently wasn't enough. I've cleared CMOS since nothing else worked and overclocked the system back to 4.5GHz, this time without touching a single memory related thing. I've also overclocked GTX 980 back to 1430/8000. Made two 3DMark Firestrike Extreme tests one after another and it completed both times with 99+ % frame quality and no display loss. Just one of those bizarre things I guess that just loves to creep on me.
 
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Ok, apparently something creeped into my BIOS settings after and it wasn't happening from start, it just happened to align so terribly with the issue.

I've had a stock clocks profile saved, but that apparently wasn't enough. I've cleared CMOS since nothing else worked and overclocked the system back to 4.5GHz, this time without touching a single memory related thing. I've also overclocked GTX 980 back to 1430/8000. Made two 3DMark Firestrike Extreme tests one after another and it completed both times with 99+ % frame quality and no display loss. Just one of those bizarre things I guess that just loves to creep on me.
:slap:
 
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Apparently something creeped onto your face that needed removing. :rolleyes:
 
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It seems when bizarre hits me in the face, it goes full force. When I thought things were fine and sorted out, the system started crashing/freezing even with absolutely stock cleared CMOS settings. 100% stable in CPU and memory tests, but when 3D was involved, all went to shit, but wasn't related to OC either. It seems it was something entirely unexpected and I'll have busy day today testing this. But I think I already know what it is, because after removing that, no crash for 2x Killing Floor 2 games where before, it just went south every single time. Btw, it seems to be a software issue, not hardware.
 

cadaveca

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By chance, do you have you VGA powered via a single cable or two separate cables? If it is one, then try 2. Might help. I know it sounds odd, but I have some VGAs that do not like sharing power cables over both plugs.

Also, I'd be doing a fresh install of the OS. I know the refresh is supposed to work well, but I've personally found that there are times when it doesn't, and there is no rhyme or reason to it. I'd say about 15% of the time when I do a refresh when changing boards, there are issues, and I change boards a lot. Running into this is why I simply do a fresh install every time there is a board change. Things like different IMEI drivers can cause issues, never mind USB 3.0/3.1 and audio leftovers.
 
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Nah, it's not VGA related at all actually (besides, I had it connected this way before and it worked fine). It's some 3rd party software from the looks of it, but I need to test some more before throwing accusations at anyone or anything.
 

cadaveca

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Good luck. Black screen generally does = VGA especially if the system still seems to be running. Admittedly, other causes are possible, too, but are far less likely. One might wonder why the VGA would lose signal, but the driver wouldn't reset... or perhaps the driver does reset, and that causes the black screen, then eventual crash after the system fails to recover the VGA.


A look at Windows Reliability Monitor (just type "rel" into the start button search) could give some pertinent info.
 
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check your psu. it could have killed your previous board.

edit: also check event viewer to see what shows up.
 
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I've done all that. It's what I always do first and it just says "Unexpected shutdown". Also, it's not PSU. I always seem to get the most bizarre shit. Like always. It's really a chain of really weird and bizarre things that formed into this stupid problem.

@cadaveca
It's why it's so damn hard to diagnose it, because it was all indicating a hardware problem, but it seems to be software one. After removal of particular software, 2x sessions of Killing Floor 2 and no crash. With fully overclocked system. Before, it was impossible to complete even one wave of enemies as it would just lockup/crash in ~15 minutes tops. And because I've been using that software for months problem free, it seemed to just perfectly allign with the dead old motherboard which made diagosing even more difficult because I was looking at the wrong end. I basically figured this one out by mistake lol.
 
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Unless the system is doing a memory dump while screen is not visible to me. Afaik, it does take longer to reset even when you send reset signal.

Besides, if PSU and mobo were the reason, then removing of software wouldn't (what seems like) eliminate the issue. It just correlated with a mobo change in such stupid way that made me think it's hardware issue.
 

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I'd guess that it's incompatibility issue(s) or dead motherboard. Can you try different RAM (from a friend or something)? Have you tried your graphics card in all PCI-E slots? Socket is 100% fine?
 
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