scam site. many scamming sellers. fake tracking. bai and switch, send defective items, missing items. I always used my camera to record video of me opening the package. items descrived as one thing, come as something else. their stock is down the shets. for a reason.
when you open a dispute, which there are plenty, they side with their own kind and deny you a refund. I ALWAYS get it back by going through my credit card company. they wont let you delete their account. they have "sales" like 24/7 cause sales are so down.
I can show you power bank where I realized it wasnt even charging my phone from 30% and didnt pass 80%. so cut a small hole with a dremel. I look inside 3x18650 batteries inside. 2 blue, one purple. I finally pop the back off and realize theres on 2 of the batteries connected and 1 is not connected and a dummy weight. they sell tons of counterfeit as genuine. never believe and name brand is genuine, unless its a chinese brand.
asnother power bank. a long one. it was unbalanced in weight and felt hollow. opened it up. 40% of the bottom of the whole container had no battery inside.
tons of frustrations with them. tons of fake tracking where the item says delivered but you never received a message it has arrived to the country.
yes, you mosly are "ok" when you buy safe items, but many many scammers.
make sure you put your phone on a small tripod to videotape the package as you open it. then erase the clip if its ok. I bought a fuel siphon pump. placed batteries in it, and it didnt work so I had proof for money back. otherwise theyd say i broke it
they have removed the eva chat window so you have to fish for it.
they made using the site horrible. true enshitification
the search is completely broken. its a horrible expereince. I dont like amazon and some things I prefer to just go that direction. free returns, never any arguments and its all stress free. temu is garbage too. if alx would control and punish the scamming sellers, then buyers would feel more confident to buy. its an easy and pleasurable experience with amazon because I know amazon has my back always. with alx if I have an issue, most likely they make you go through hoops if theyll even refund you. btw, when you open a dispute, they want "proof" of pictures or video. with amazon, they dont have this. you drop off the item at a local store and done. money back when they pick it up. with alx you need to send them proof because they are not trustting of you. I tried to send a video as proof of an item and they sabotage you by not letting you upload. its broken. 2 devices, 3 brows, no good. its just a shetty experience all the way through. many times packaging has no padding at all.
I hope amazon open a competition site like alx. its what I heard is in the works.