am5 build freezes for no reason

[Vya Domus]

both got rma’d and still same issue

Wait you changed the board and CPU as well ? This points to be problem being entirely elsewhere, I'd look at the GPU being the source of your issue.

 

[Linag]

Wait you changed the board and CPU as well ? This points to be problem being entirely elsewhere, I'd look at the GPU being the source of your issue.

unfortunately gpu was changed in time also

 

[tabascosauz]

no, I have default bios settings now so I might check it


both got rma’d and still same issue

Kinda weird that both GPUs would have the same symptoms, but I'd try taking them out and using 7700X iGPU for now and test, you have HDMI output on the Hero

Other than that, not a whole lot of other culprits remaining except maybe PSU, if it hasn't been changed

 

[Vya Domus]

I know but this is very abnormal, you've changed CPU/board/RAM/GPU, problem still persists, freezes such as the ones you are describing sounds like a GPU problem or software related. Hardware faults coming from unstable RAM/CPU/etc usually come in the form of BSODs.

 

[Linag]

i have same issue on igpu, before rma I had artifacts on it

 

[tabascosauz]

i have same issue on igpu, before rma I had artifacts on it

sounds like the issue is back to RAM, board voltages config or CPU FCLK/UCLK config then, if you already RMA'd the 7700X there is basically no chance you got two dud iGPUs in a row

 

[Linag]

I know but this is very abnormal, you've changed CPU/board/RAM/GPU, problem still persists, freezes such as the ones you are describing sounds like a GPU problem or software related. Hardware faults coming from unstable RAM/CPU/etc usually come in the form of BSODs.

system just freezing, I can move window’s use taskbar etc but nothing works even shutdown button

 

[Vya Domus]

system just freezing, I can move window’s use taskbar etc but nothing works even shutdown button

This does not sound like a hardware fault, it's something to do with software.

 

[Linag]

sounds like the issue is back to RAM, board voltages config or CPU FCLK/UCLK config then, if you already RMA'd the 7700X there is basically no chance you got two dud iGPUs in a row

I didn’t had the freezing issue on the amd gpu (rx 6600) before I changed to the nvidia only for like 1 or 2 mins

This does not sound like a hardware fault, it's something to do with software.

I have same issue with no software installed at all

 

[tabascosauz]

system just freezing, I can move window’s use taskbar etc but nothing works even shutdown button

That's not freezing lol. Frozen means you literally cannot do anything except possibly move the mouse. Sounds like your Windows is grenaded and needs a reinstall, despite you saying that you made another install

What OS are you installing? What version? How old is this specific image on the install USB you're using?

 

[Linag]

That's not freezing lol. Frozen means you literally cannot do anything except possibly move the mouse. Sounds like your Windows is grenaded and needs a reinstall, despite you saying that you made another install

I have it on every windows version, reinstalled it on different drives and same thing

 

[Vya Domus]

I am telling you this is most likely software related, or something like a driver for a connected I/O device bricking windows.

I had a very similar issue which turned out to be caused by Asrock's RGB software, it would slowly cause windows to malfunction over time, things would randomly freeze/not work until the PC became unusable and I couldn't even shut it down from within windows.

 

[Linag]

but nothing works, visually nothing I can do, resizing window brakes it completely, can’t open anything. Before it happens I have hard lags. audio goes out, games has 1000ms latency and fps drops to 1

I am telling you this is most likely software related, or something like a driver for a connected I/O device bricking windows.

I had a very similar issue which turned out to be caused by Asrock's RGB software, it would slowly cause windows to malfunction over time, things would randomly freeze/not work until the PC became unusable and I couldn't even shut it down from within windows.

I have tested it on a clean windows without the default asus software installed and the issue was still there

That's not freezing lol. Frozen means you literally cannot do anything except possibly move the mouse. Sounds like your Windows is grenaded and needs a reinstall, despite you saying that you made another install

What OS are you installing? What version? How old is this specific image on the install USB you're using?

the os I am installing is newest from the official website 23h2

 

[Vya Domus]

The thing is cursed.

Try and use different peripherals/displays if you can.

 

[Linag]

The thing is cursed.

Try and use different peripherals/displays if you can.

I bought second monitor, I have the same issue on it. I am using already different peripherals and nothing. Same issue

 

[Vya Domus]

Last thing I can think about is a bad drive corrupting windows, try installing it on a different/new drive.

You've literally changed almost all components, only things left are PSU and drives.

 

[KedsDead]

Just throwing this in the ring.

newest chipset driver installed?
newest MB bios?

Using a2 b2 slots for Memory?

Top Slot for graphics card?

Undervolt on CPU? GPU?

Used DDU when you changed graphics cards?

 

[Linag]

Last thing I can think about is a bad drive corrupting windows, try installing it on a different/new drive.

You've literally changed almost all components, only things left are PSU and drives.

Psu and drives was changed also

Just throwing this in the ring.

newest chipset driver installed?
newest MB bios?

Using a2 b2 slots for Memory?

Top Slot for graphics card?

Undervolt on CPU? GPU?

Used DDU when you changed graphics cards?

I have newest, newest bios, yes a2 b2, top slot for gpu, never did a undervolting, yes in the safe mode

 

[KedsDead]

Well.. my next request would be logs from GPUz while playing a game. All the way upto crashing. Maybe you need a more aggressive fan curve?

 

[Linag]

Well.. my next request would be logs from GPUz while playing a game. All the way upto crashing. Maybe you need a more aggressive fan curve?

I have waterblock on my gpu, hotspot max 58-60 if u mean gpu

Tomorrow I can take logs from a gpuz as it’s night rn for me

 

[Vya Domus]

So you have changed literally everything and with a clean windows install, I don't know what to say, good luck man.

 

[AsRock]

People just shilling out nonsense because they don't like the brand

Well it was problematic on AM4 for a while, but i believe newer bios over time solved that many moons ago.

Was the reason i did not get it at the time i got my AM4 system.

Anyways.

Maybe he just needs to up the voltages for the ram ?, like this system behaves much better at 1.36\7v over 1.35v.

 

[dgianstefani]

Unplug/remove any unnecessary hardware. Boot with one stick of RAM, use iGPU in 7700X remove the 4090. Disconnect all peripherals you don't need, I.e. Keep the keyboard and a wired mouse if you have it. Disconnect the SATA drive and the m.2 drive. Boot Linux off a live USB when you've done all this, and see if you're having similar issues.

The other thing I would suggest is to move the entire pc to a known good power source, as your house might have particularly bad power that your PSU can't fully filter out.

Eliminate hardware/software by adding things back one at a time. If you've plugged everything back in and the liveUSB Linux is still working, the issue was with your Windows install. In that case you need to use a known good install media. I would also suggest hard resetting the CMOS by shorting the relevant pins for several seconds as part of this diagnosis process. You should also be on the latest BIOS.

 

[KedsDead]

uninstall all ASUS software, if you have any installed.

 

[Linag]

Unplug/remove any unnecessary hardware. Boot with one stick of RAM, use iGPU in 7700X remove the 4090. Disconnect all peripherals you don't need, I.e. Keep the keyboard and a wired mouse if you have it. Disconnect the SATA drive and the m.2 drive. Boot Linux off a live USB when you've done all this, and see if you're having similar issues.

The other thing I would suggest is to move the entire pc to a known good power source, as your house might have particularly bad power that your PSU can't fully filter out.

Eliminate hardware/software by adding things back one at a time. If you've plugged everything back in and the liveUSB Linux is still working, the issue was with your Windows install. In that case you need to use a known good install media. I would also suggest hard resetting the CMOS by shorting the relevant pins for several seconds as part of this diagnosis process. You should also be on the latest BIOS.

i can try again later with hard resetted CMOS 1 stick etc but when i used linux it was also freezing(cursor freezed, visuals freezed everything) for short time on the igpu like windows on the rx 6600, my second pc has no issues on the same power source, i am using newest from the microsoft site so i guess its not about the installation media.
i have this problem also when my internet goes away for longer than 0.1s the system just "freezes".

uninstall all ASUS software, if you have any installed.

i have no software installed at all only steelseries gg but asus software likes to install it self like i have to keep it installed