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AMD processor has stopped working properly

OmgItsParm

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#1
When I was playing this online FPS game my whole screen turned red and the game crashed with a note saying "AMD processor has stopped working properly". What can I do to fix this?
 

eidairaman1

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#2
first provide all of your system specs.
 

cdawall

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#3
That's an interesting message. I assume you have an AMD video card with up to date drivers?
 

eidairaman1

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#4
That's an interesting message. I assume you have an AMD video card with up to date drivers?
you thinking it might be VPU recovery, because AMD afaik dont have that option anymore in drivers, havent seen it since AGP
 

cdawall

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#5
you thinking it might be VPU recovery, because AMD afaik dont have that option anymore in drivers, havent seen it since AGP
I figure the driver just crashed.
 

eidairaman1

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#6
I figure the driver just crashed.
well it doesnt state the VPU but the Processor. SO it could be the CPU/Chipset itself or the GPU.

Driver Issue (Motherboard/GPU) or overheating (CPU, Chipset, GPU)
 

cdawall

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#7
well it doesnt state the VPU but the Processor. SO it could be the CPU/Chipset itself or the GPU.

Driver Issue (Motherboard/GPU) or overheating (CPU, Chipset, GPU)
CPU's don't crash to windows...SB's freeze the entire system, I assume the same from a chipset.
 
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#8
Likely to be VPU recover due to faulty hard ware, potentially overheating GPU, but either way too little info to give solid advice.
 
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#9
These are my specs :

Windows 7
Processor: Intel(R) Core(TM) i5 CPU 650@ 3.20GHz
Installed memory : 6.00 GB
System type : 64-bit
ATI Radeon HD 5570

I hope I wrote that right. xD
 

cdawall

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#10
Reinstall the drivers for AMD.
 
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#11
Yeah AMD VPU recover.
Could be a number of things.
First start off with what CDAWall suggested.
Just remember to unistall your current AMD drivers first.

When was the last time you cleaned out your case?
 

eidairaman1

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#12
Yeah AMD VPU recover.
Could be a number of things.
First start off with what CDAWall suggested.
Just remember to unistall your current AMD drivers first.

When was the last time you cleaned out your case?
while he is at it, if there is chipset drivers, update those too
 
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#13
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#14
Im kind of new to this so can someone tell me step by step (noob-friendly) on what to do and how to update my drivers and how to clean them up? Thanks :D
 
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#15
http://www.amd.com/us/Pages/AMDHomePage.aspx go there select desktop graphics>Radeon HD>HD5XXX>Windows 7 64 bit..

Download and then run the installation Do express install and if it asks to create a directory click OK
 

OmgItsParm

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#16
http://www.amd.com/us/Pages/AMDHomePage.aspx go there select desktop graphics>Radeon HD>HD5XXX>Windows 7 64 bit..

Download and then run the installation Do express install and if it asks to create a directory click OK
Sorry for the late reply, so I did everything you did and Im on a page that shows me 3 download links, this is what they say.

1st DL link : Catalyst Software Suite with .NET 4 Support

2nd DL link : AMD Catalyst Application Profiles

3rd DL link : Latest Beta Driver with .NET 4.0 Support

Which one do I download? Sorry for being sucha noob. -_- xD
 
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#17
First.
 

OmgItsParm

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#18
Okay so I downloaded the first one and then it asked me to create a folder in which its going to get saved in and I clicked ok and then I installed it, am I good now?
 
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#19
Play games again and see if you get the message again.

You can also stress test your card to make sure it's not overheating, but it was more likely a driver issue that you may have solved by updating your drivers.
 

OmgItsParm

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#20
So downloading that package made me update my drivers? What happens to my old drivers? So confuzled :$ haha.
 

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#21

OmgItsParm

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#22
Okay so the same thing happened AGAIN. But this time instead of saying "AMD processor has stopped working properly" it said AMD processor has stopped working properly and has successfully recovered". But it still froze everything and crashed my game.
 

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#23
why did you ask for help if you are not going to follow what we tell you?
 
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#25
1. Go to www.amd.com and download the most current drivers for your card and operating system.

2. In Windows 7 go to Start > Control Panel > Programs and features. In Windows XP go to Start > Control Panel > Add and remove programs

3. Look for AMD Catalyst Install Manager in the list of installed programs. Right click on it and select "Change".

3A. If you don't find the AMD Catalyst Install Manager then most likely you're using the default Windows drivers which are severely outdated. If that's the case skip to step 5.

4. Select the third option "Uninstall all the AMD software". Follow the instructions. Restart your PC.

5. Go to your downloads folder and run the driver installer you downloaded in step 1. Select express installation and follow the instructions. Restart your PC after installing.
 
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