• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

AMD Super Res froze up Windows 10

Joined
Nov 17, 2011
Messages
298 (0.07/day)
System Name Game Raver
Processor Core i7-770K
Motherboard ASRock Z170A-X1
Cooling Coolermaster AIO
Memory 16gb
Video Card(s) GTX 1060
Storage 1TB Crucial SSD. 4TB Seagate HDD
Display(s) AOC 1080p 144Hz
Case NZXT Phantom 410 /w/ Silverstone FN121P-BL fans
Audio Device(s) ASUS Essence STX
Power Supply Corsair AX760
I have a friend new to custom PCs that froze her PC (FX-6300, 700 series mobo, r9-270x) and now it no longer works. She told she tried the Super Resolution setting in Catalyst. Even I can't access it with her wireless keyboard so I have to use my wired one on the next visit.

How can I fix it it? I would like to help her out.

Thanks
 
Joined
Jul 16, 2014
Messages
8,116 (2.28/day)
Location
SE Michigan
System Name Dumbass
Processor AMD Ryzen 7800X3D
Motherboard ASUS TUF gaming B650
Cooling Artic Liquid Freezer 2 - 420mm
Memory G.Skill Sniper 32gb DDR5 6000
Video Card(s) GreenTeam 4070 ti super 16gb
Storage Samsung EVO 500gb & 1Tb, 2tb HDD, 500gb WD Black
Display(s) 1x Nixeus NX_EDG27, 2x Dell S2440L (16:9)
Case Phanteks Enthoo Primo w/8 140mm SP Fans
Audio Device(s) onboard (realtek?) - SPKRS:Logitech Z623 200w 2.1
Power Supply Corsair HX1000i
Mouse Steeseries Esports Wireless
Keyboard Corsair K100
Software windows 10 H
Benchmark Scores https://i.imgur.com/aoz3vWY.jpg?2
what do you mean 'cant access it'?

reset the BIOS with the CMOS jumper procedure ( read the manual) or pull the boards battery for 30 seconds+
 
Joined
Sep 2, 2020
Messages
1,478 (1.12/day)
System Name Chip
Processor Amd 5600X
Motherboard MSI B450M Mortar Max
Cooling Hyper 212
Memory 2x 16g ddr4 3200mz
Video Card(s) RX 6700
Storage 5.5 tb hd 220 g ssd
Display(s) Normal moniter
Case something cheap
VR HMD Vive
what do you mean Cant access it
are you trying to boot into the bios
or reset cmos
 
Joined
Nov 17, 2011
Messages
298 (0.07/day)
System Name Game Raver
Processor Core i7-770K
Motherboard ASRock Z170A-X1
Cooling Coolermaster AIO
Memory 16gb
Video Card(s) GTX 1060
Storage 1TB Crucial SSD. 4TB Seagate HDD
Display(s) AOC 1080p 144Hz
Case NZXT Phantom 410 /w/ Silverstone FN121P-BL fans
Audio Device(s) ASUS Essence STX
Power Supply Corsair AX760
what do you mean Cant access it
are you trying to boot into the bios
or reset cmos
Windows would boot up with an enlarged screen (the "super" res) and then completely freeze up once it is fully loaded. I can't even move the mouse.
 
Joined
Feb 19, 2009
Messages
1,828 (0.33/day)
Location
UK Warwickshire
System Name PC-Chips
Processor Ryzen 5 5600x
Motherboard Asus ROG Strix B550-F Gaming.
Cooling Thermalright Peerless Assassin 120 SE CPU Air Cooler 6 heat pipes.
Memory Patriot Viper 32gig dual channel 3600mhz
Video Card(s) PowerColor HellHound RX 7900 GRE OC
Storage 2X Samsung 860 EVO SSD's 500gig / 2TB crucial P3-NVME / WD-BLUE SN550 1TB M.2 / SP A55 512gig
Display(s) Panasonic 40-inch 4k TV
Case Modded NZXT H510
Audio Device(s) Realtek S1220A - Yamaha A-S501 AMP - 4 x Wharfedale diamond 9.1 speakers - Wharfedale SW150 sub
Power Supply EVGA SuperNOVA G6 750W 80+ Gold
Mouse Some cheap wireless thing
Keyboard Razer Cynosa lite
VR HMD Oculus Quest 2 128gig version
Software Windows 11 pro 64bit
Boot into safemode and remove the drivers
 
Joined
Jan 4, 2013
Messages
1,157 (0.28/day)
Location
Denmark
System Name R9 5950x/Skylake 6400
Processor R9 5950x/i5 6400
Motherboard Gigabyte Aorus Master X570/Asus Z170 Pro Gaming
Cooling Arctic Liquid Freezer II 360/Stock
Memory 4x8GB Patriot PVS416G4440 CL14/G.S Ripjaws 32 GB F4-3200C16D-32GV
Video Card(s) 7900XTX/6900XT
Storage RIP Seagate 530 4TB (died after 7 months), WD SN850 2TB, Aorus 2TB, Corsair MP600 1TB / 960 Evo 1TB
Display(s) 3x LG 27gl850 1440p
Case Custom builds
Audio Device(s) -
Power Supply Silverstone 1000watt modular Gold/1000Watt Antec
Software Win11pro/win10pro / Win10 Home / win7 / wista 64 bit and XPpro
Btw super resolution and generation rx 270 do not sound like a possible match, hope you manage to reset windows
 
Joined
Oct 22, 2014
Messages
13,210 (3.81/day)
Location
Sunshine Coast
System Name Black Box
Processor Intel Xeon E3-1260L v5
Motherboard MSI E3 KRAIT Gaming v5
Cooling Tt tower + 120mm Tt fan
Memory G.Skill 16GB 3600 C18
Video Card(s) Asus GTX 970 Mini
Storage Kingston A2000 512Gb NVME
Display(s) AOC 24" Freesync 1m.s. 75Hz
Case Corsair 450D High Air Flow.
Audio Device(s) No need.
Power Supply FSP Aurum 650W
Mouse Yes
Keyboard Of course
Software W10 Pro 64 bit
reset the BIOS with the CMOS jumper procedure ( read the manual) or pull the boards battery for 30 seconds+
This ^^^
Unplug the computer and pull the CMOS battery out for 30 seconds.
 
Top