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Anno 2070's Draconian DRM: Ubisoft Loosens Restrictions. Slightly

qubit

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#1
Last week we brought you news of Ubisoft's hard three machine activation limit on Anno 2070 and how it scuppered a review by Guru3D when they swapped out graphics cards. Guru3D's post then went viral on the web and it appears that this has put sufficient pressure or 'heat' on Ubisoft to relax the restrictions just a tiny bit, since they weren't going to use any more Ubisoft games for benchmarks. So what have they done? Allowed an unlimited number of graphics card swaps. That's it, everything else stays the same, so if other components such as the CPU, motherboard etc are changed, then one will still run into this frustrating brick wall and have to get in touch with customer support to reset the activations.

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qubit

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#2
Thanks to gorg_graggel for this news tip. :toast:
 

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#3
I don't know what's worse: having to deal with this DRM or having to deal with a semi-working crack. I kinda favor the crack though...
 
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#4
I feel like a pet dog has just been trained to stop biting people in the balls. It still attacks peoples' arms, legs and asses, and it still pisses on people occasionally, but still it's progress...Sort of.
 

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#5
And I don't really find the 3 graphics card swaps a problem, in fact after all the details came out and the dust settled, I have no problem with the DRM at all. 99% of all users won't be affected the DRM, and for the few that do Ubisoft has an acceptable system in place to deal with it.

So presumably, they must have bought extra copies of the game, or had the activations reset a couple of times to continue, but this isn't explained.
It is explained in the original article Guru3D posted, they contacted Tech Support and their key was unlocked to allow unlimited activations for benchmarking purposes. Remember, I pointed this out to you in the other thread?;)
 
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#6
Still don't buy their garbage.
 
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#7
I fail to understand how all theese draconian DRM measures, including the GPU switching limit, will actually stop hackers from creating cracks for this game. These DRMs have one aim only: shoot down the customers and encourage piracy.
 

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#8
It is explained in the original article Guru3D posted, they contacted Tech Support and their key was unlocked to allow unlimited activations for benchmarking purposes. Remember, I pointed this out to you in the other thread?;)
Ok, thankyou smartypants. :laugh: I'd forgotten about it, lol. Dammit, I'm human and there's me thinking that I'm a perfect quantum cybernetic organism. :cry: Please, no more injections...
 

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#9
Ok, thankyou smartypants. :laugh: I'd forgotten about it, lol. Dammit, I'm human and there's me thinking that I'm a perfect quantum cybernetic organism. :cry: Please, no more injections...
You mean you aren't an all-knowing-omnipotent being of pure energy?!:D
 
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#10
Sounds to me like someone may have been threaten by Ubisoft (Slander maybe? dont know) Guru3D sure changed their tune.If you boycott dont back peddle on it because they offer "YOU" a half ass fix for it.
Like the article said was the GFX fix for everyone or just Guru3D?

Lost a little respect for Guru3D :shadedshu
 
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#11
I never had any respect for Guru3D...
 

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#12
I never had any respect for Guru3D...
being an ex-member of guru3d - Yeah I did have some respect at one point, If i still did i wouldnt be here on TPU. (I know there are a few ex-guru3d members lurking around here)

Hilbert should have stuck with the boycott imo it would have been an even a much louder voice then the peoples as Guru3d being a major review site holds quite a lot of influence within the community.

everyone dislikes ubisoft anyway so its not as if Hilbert is going to get any bad press for it just because he decides to stop using any of their games for benchmarking.

if he stood by his decision, everyone would have supported him.
 

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#13
The problem I have is that he jumped to critizing way to quickly. He started benching with the game some time on Thursday. Discovered the problem we assume some time on Thursday as well but we don't know how late and emailed tech support and that is it... When he hadn't receive a response by Friday he went off on a tirade instead of doing the more logical thing of actually calling the tech support number in the manual for the game. I'm guessing if he had called the tech support number the issue would have been sorted almost instantly. And even still, by the next Monday(the offices are closed on the weekends) his email had gone through and he had received a response and the problem had been resolved.

While that isn't the best possible response time, anyone that has dealt a great deal with email tech support services will tell you 2 business days for a response and solution from your original email is pretty decent. Just as an example, I have to RMA a pair of headphones to Corsair, and I put the request for the RMA in on Monday and didn't receive an RMA authorization until Wednesday, and Corsair is generally considered to have very good tech support. I'd personally thing the best solution to activation limits like this is a 24/7/365 automated phone service like Microsoft has, but I think the solution that Ubisoft has in place is good enough considering the small percentage of people that will ever have a problem.
 

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#14
I fail to understand how all theese draconian DRM measures, including the GPU switching limit, will actually stop hackers from creating cracks for this game. These DRMs have one aim only: shoot down the customers and encourage piracy.
That's what I can't fathom.
No matter the type of DRM used, unfortunately the pirates always manage to crack the games.
The DRM doesn't inconvenience the hackers or the ones downloading illegaly, it inconveniences the legit buyers. And most "main-stream" legit buyers don't even have knowledge on how to download and install a cracked game. And many legit buyers know only how to switch their pc and game. If they get an entirely new pc and the game doesn't work many wouldn't know what happened let alone how to solve it. So at the end of the day the DRM will make the game unplayable for the legit buyers, and not affect the ones who pirate it because the game would be cracked just the same.
 
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#15
That's what I can't fathom.
No matter the type of DRM used, unfortunately the pirates always manage to crack the games.
Tom Clancy HAWX 2 still hasn't been cracked. :toast:
 

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#16
Tom Clancy HAWX 2 still hasn't been cracked. :toast:
And they've moved away from that DRM because of its overly invasive nature (always-on internet connection).
 
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#17
The problem I have is that he jumped to critizing way to quickly. He started benching with the game some time on Thursday. Discovered the problem we assume some time on Thursday as well but we don't know how late and emailed tech support and that is it... When he hadn't receive a response by Friday he went off on a tirade instead of doing the more logical thing of actually calling the tech support number in the manual for the game. I'm guessing if he had called the tech support number the issue would have been sorted almost instantly. And even still, by the next Monday(the offices are closed on the weekends) his email had gone through and he had received a response and the problem had been resolved.

While that isn't the best possible response time, anyone that has dealt a great deal with email tech support services will tell you 2 business days for a response and solution from your original email is pretty decent. Just as an example, I have to RMA a pair of headphones to Corsair, and I put the request for the RMA in on Monday and didn't receive an RMA authorization until Wednesday, and Corsair is generally considered to have very good tech support. I'd personally thing the best solution to activation limits like this is a 24/7/365 automated phone service like Microsoft has, but I think the solution that Ubisoft has in place is good enough considering the small percentage of people that will ever have a problem.
at least somebody has a clear view of things here...


reading comments about people being threatened or that changing your mind is wrong just made me smash my had on the table...what the heck is wrong with you guys?
what's next? drm has been established by the cia to gain control over peoples brains?
it's video games we're talking here not freakin' national security or nuclear warheads...
 

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#18
And I don't really find the 3 graphics card swaps a problem, in fact after all the details came out and the dust settled, I have no problem with the DRM at all. 99% of all users won't be affected the DRM, and for the few that do Ubisoft has an acceptable system in place to deal with it.



It is explained in the original article Guru3D posted, they contacted Tech Support and their key was unlocked to allow unlimited activations for benchmarking purposes. Remember, I pointed this out to you in the other thread?;)
my laptop has two video cards in crossfire, but it shows up as three in some apps. imagine how this DRM would have gone for me when the primary card swaps back and forth all the time.
 

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#19
my laptop has two video cards in crossfire, but it shows up as three in some apps. imagine how this DRM would have gone for me when the primary card swaps back and forth all the time.
Your hardware hash wouldn't change, so it wouldn't have affected you at all.
 

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#20
Your hardware hash wouldn't change, so it wouldn't have affected you at all.
so having GPU's where the primary changes wont affect it?
 
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#21
so having GPU's where the primary changes wont affect it?
1. any gfx changes won't affect it

2. the activations do reset completely after 30 days

http://translate.google.com/transla...hs=uan&rls=org.mozilla:de:official&prmd=imvns

i can't find the proper english version so i let google do the translating...
maybe it will even show the original english version, when you navigate there through ubisoft's support portal...i'm just to lazy now to figure out how to circumvent the location detection...

3. http://anno.uk.ubi.com/pc/faq-tages.php (it's the anno 1404 faq, but it's also valid for 2070)

"Question: What changes to my PC require a new activation?
Answer: With regards to the activation system, a PC configuration consists of the most important hard- and software components of your computer, including the operating system, the CPU, the motherboard and the system hard drive. Small changes such as exchanging the graphics card or adding RAM are not considered changes to the PC configuration and therefore do not require a new activation. "

the whole story boils down to the gfx card even being included in the hash has been a bug from the beginning (you have to trust me on that, as i won't disclose my source)
 
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#22
Tom Clancy HAWX 2 still hasn't been cracked. :toast:
"Hasn't" assumes there have been attempts. There have been none. :laugh:

Even the harder to crack Assassin's Creed 2 got cracked, even had their own mirror servers for the "always-on" DRM. :laugh:
 
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#23
And they've moved away from that DRM because of its overly invasive nature (always-on internet connection).
Well, on the other hand i also don't know anyone who bought HAWX2. Including myself. I've bought HAWX 1 because it doesn't have this always-connected nonsense. And i could buy HAWX2 for fairly cheap price on Steam but i decided to completely ignore it because of the retarded protection. And i don't regret the decision at all. I've bought few Ubi games in the few last Steam deals, but all games were without this stupid DRM (mostly older games). If they have decided not to release any game without their stupid always-connected DRM, then tough luck, i won't buy any game from them anymore. It's as simple as that.

EDIT:
Why doesn't quoting capture all the quotes!? It just skips the others and then the message looks out of context... grrr
 
Joined
Oct 20, 2007
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#24
1. any gfx changes won't affect it

2. the activations do reset completely after 30 days

http://translate.google.com/transla...hs=uan&rls=org.mozilla:de:official&prmd=imvns

i can't find the proper english version so i let google do the translating...
maybe it will even show the original english version, when you navigate there through ubisoft's support portal...i'm just to lazy now to figure out how to circumvent the location detection...

3. http://anno.uk.ubi.com/pc/faq-tages.php (it's the anno 1404 faq, but it's also valid for 2070)

"Question: What changes to my PC require a new activation?
Answer: With regards to the activation system, a PC configuration consists of the most important hard- and software components of your computer, including the operating system, the CPU, the motherboard and the system hard drive. Small changes such as exchanging the graphics card or adding RAM are not considered changes to the PC configuration and therefore do not require a new activation. "

the whole story boils down to the gfx card even being included in the hash has been a bug from the beginning (you have to trust me on that, as i won't disclose my source)



I will help them get through to you, or try to I can assume..

We don't like it period.

Was that clear enough or?

I want to be able to change my shit in my,,, pc when ever I feel like it and not run out of activations period.

I want to be able to play my game for ever and ever for eternity if I feel a need to.

I would like you to get the f, out of my life, after I buy, the title.

I think that sums it up in a couple more ways for you sir.



Also, stop charging us for garbage add-ons if that's what you want to call them and let the community mod again like it used to be. Just make the game run correctly which is why I pay you at the beginning.
 
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Dec 8, 2008
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#25
I will help them get through to you, or try to I can assume..

We don't like it period.

Was that clear enough or?

I want to be able to change my shit in my,,, pc when ever I feel like it and not run out of activations period.

I want to be able to play my game for ever and ever for eternity if I feel a need to.

I would like you to get the f, out of my life, after I buy, the title.

I think that sums it up in a couple more ways for you sir.



Also, stop charging us for garbage add-ons if that's what you want to call them and let the community mod again like it used to be. Just make the game run correctly which is why I pay you at the beginning.

Then make your own stuff and don't rely on anyone.
A customer is nothing more than a wallet with legs. and I'm quite confident that you are not one.

but whatever, everyone is the center of the universe and they can complain about anything and everything.