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Software | Windows 11 Pro 23H2 |
Last night Tom's Hardware forums and the HiJackThis log analyzer site were redirecting me to what appeared to be a legit CenturyLink DMCA warning message, stating they'd received more than one complaint about copyright violations. A little while later there was suddenly no site I could access that did not redirect me to the message. So I filled out the 2 question survey asking if I was the owner of the account and over 18 yrs old.
The final page showed the login username of my modem page, and all pages had an authentic CenturyLink logo, so it looked legit. Mind you before even answering the survey, I went into scan mode with all my security software, and no malware was detected. Last night while chatting with someone at CenturyLink, via a chat button on the DMCA page, she said she could not access any of my account records, and referred me to the main CenturtyLink customer service number to call them during business hours.
The result of answering the short survey re-established my net connection as it said it would. Today however, when talking to a person in their tech dept on the phone, she said there was no record of any DMCA complaints on my account. I asked her to speak to upper tier tech dept and investigate a possible hack. When I told her I was concerned about identity theft, she assured me a person would have to also have the password of your modem to get anywhere. Still though, I'm really upset about this.
I've been told they're going through an extensive database software update, so maybe it's presented a greater than usual vulnerability. Maybe they shouldn't even divulge such updates to customers. I'm curious if anyone else has had this fake DMCA message from CenturyLink lately? I was using the Chrome browser btw. As far as I can tell, the only way something like this is possible, is if CenturyLink themselves were hacked, vs just malware in Google or Chrome. It's not at all the same as the Google redirect bug I experienced one year over the holidays, as that was truly a malware case that showed up via scans.
The final page showed the login username of my modem page, and all pages had an authentic CenturyLink logo, so it looked legit. Mind you before even answering the survey, I went into scan mode with all my security software, and no malware was detected. Last night while chatting with someone at CenturyLink, via a chat button on the DMCA page, she said she could not access any of my account records, and referred me to the main CenturtyLink customer service number to call them during business hours.
The result of answering the short survey re-established my net connection as it said it would. Today however, when talking to a person in their tech dept on the phone, she said there was no record of any DMCA complaints on my account. I asked her to speak to upper tier tech dept and investigate a possible hack. When I told her I was concerned about identity theft, she assured me a person would have to also have the password of your modem to get anywhere. Still though, I'm really upset about this.
I've been told they're going through an extensive database software update, so maybe it's presented a greater than usual vulnerability. Maybe they shouldn't even divulge such updates to customers. I'm curious if anyone else has had this fake DMCA message from CenturyLink lately? I was using the Chrome browser btw. As far as I can tell, the only way something like this is possible, is if CenturyLink themselves were hacked, vs just malware in Google or Chrome. It's not at all the same as the Google redirect bug I experienced one year over the holidays, as that was truly a malware case that showed up via scans.
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