ASRock's X670 Motherboards Have Numerous Issues... With DRAM Stickers

[xrror]

"it seems that the company shouldn't have skimped on the sticker quality itself."

Ironically it seems the stickers were maybe too good at being stickers!

 

[zlobby]

adding a card would help a bit instead of nothing. So I understand why the sticker is on the DIMM slots. Like I thought I killed my MB after clearing the CMOS once. It didn't come back until I turned off the PSU. Then I had to wait 5 minutes to get into the BIOS again and set the XMP/EXPO. You will think its DOA without prior warning.

Also rubbing alcohol will take that glue right off btw. Let it soak and get some tweezers.

Yeah, the proper unboxing experience for your brand new, effinly expensive mobo.

"it seems that the company shouldn't have skimped on the sticker quality itself."

Ironically it seems the stickers were maybe too good at being stickers!

Actually, you are right! ASSrock (kudos to whoever thought of that first) put a good sticker! And a good sticker is supposed to stick good! And it did so!
I really don't get people sometimes...

 

[robert3892]

I was able to remove the sticker residue using my fingers but it took a long time to remove the residue. I'm still waiting on ASRock tech support to tell me why the CMOS jumper cap was not in the box.

 

[xBruce88x]

Pro tip for sticky situations...

BEFORE you try to peel... Heat the sticker with a blow dryer or similar. Glue will come loose easily. Can use WD-40 "specialist electronics cleaner" as well.

 

[ir_cow]

I was able to remove the sticker residue using my fingers but it took a long time to remove the residue. I'm still waiting on ASRock tech support to tell me why the CMOS jumper cap was not in the box.

Jumper cap is never included. I haven't seen that with MB accessories since about 2008. How hard it is to use either the cmos button (if you have one), or short two pins for 3 seconds with ANY metal object.

 

[robert3892]

Jumper cap is never included. I haven't seen that with MB accessories since about 2008. How hard it is to use either the cmos button (if you have one), or short two pins for 3 seconds with ANY metal object.

It makes sense to me that if ASRock is telling you on page 37 of the manual to use a 2 pin jumper to do a CMOS clear then either the jumper should be included or a webpage listed where you can order one.

 

[ir_cow]

It makes sense to me that if ASRock is telling you on page 37 of the manual to use a 2 pin jumper to do a CMOS clear then either the jumper should be included or a webpage listed where you can order one.

your stuck in the year 2000. AH yes, very practical, every time I want to clear the CMOS, let me dig into the box. Seriously, just short the pins, pull the battery or use the clear CMOS button. The jumper will just get lost anyways if its included. I use my car keys all the time to jump those pins. You have house keys in your pocket right? A screwdriver works as well

Here is 600 Pcs if you really want to order a jumper https://www.amazon.com/XINGYHENG-Computer-Jumpers-Circuit-Connection/dp/B09QRLCCVK/

 

[A Computer Guy]

your stuck in the year 2000. AH yes, very practical, every time I want to clear the CMOS, let me dig into the box. Seriously, just short the pins, pull the battery or use the clear CMOS button. The jumper will just get lost anyways if its included. I use my car keys all the time to jump those pins. You have house keys in your pocket right? A screwdriver works as well

Here is 600 Pcs if you really want to order a jumper https://www.amazon.com/XINGYHENG-Computer-Jumpers-Circuit-Connection/dp/B09QRLCCVK/

I still have a box of jumpers from 1989

 

[zlobby]

I till have a box of jumpers from 1989

To be expected from @A Computer Guy

 

[robert3892]

I ordered a 2 pin jumper from a computer store I know.

 

[Keullo-e]

"cheap is as cheap does"

Stupid friggin ASSruk, tryin to save a 1/16 of a cent or so on crapper hole quality stickers...

sooo glad I've neva bought any of their junk

Asrock was known as Assrock back in S462/478 days. I'd recommend that you check their "junk" from the last ~10 years, we're not in the past anymore.

 

[ZoneDymo]

Asrock was known as Assrock back in S462/478 days. I'd recommend that you check their "junk" from the last ~10 years, we're not in the past anymore.

Asrock went in actively promoting/supporting NFT's so no, screw them, what a crappy company and this sticker embarrassment is just yet another reason to buy from the multitude of competition instead.

 

[Keullo-e]

Asrock went in actively promoting/supporting NFT's so no, screw them, what a crappy company and this sticker embarrassment is just yet another reason to buy from the multitude of competition instead.

I don't even know what the hell "NFT's" are, so that doesn't affect me in any way.

 

[bonehead123]

I still have a box of jumpers from 1989

hahahahahaha....

want some ? got some !
need some ? got some !

If I had a penny for every jumper I have plus the other 49,518.62 that I have probably lost since 1989, I coulda retired like 5 years ago....

 

[A Computer Guy]

I don't even know what the hell "NFT's" are, so that doesn't affect me in any way.

NFT = (N)on (F)unctional (T)emperature-sensor?
I think I had one of those.

5950x and PBO overheated something or busted custom loop?

If you mean regarding the block reassembly? I just do it by hand being careful not to overtighten them, approximating the torque I needed to remove them. I didn't have any leaks or cracks in the acrylic of any of my blocks so far. I should probably get the right tool for it for the long term...

www.techpowerup.com

 

[R-T-B]

Asrock went in actively promoting/supporting NFT's so no, screw them, what a crappy company and this sticker embarrassment is just yet another reason to buy from the multitude of competition instead.

So did *checks list* virtually everyone.

I don't even know what the hell "NFT's" are, so that doesn't affect me in any way.

It didn't affect anyone in any way really (I don't think they even sold), just made people get outraged just because.

 

[Octavean]

I never RTFM as it's not hard to build a PC. The intention was good as many people would scratch their head if they had to wait almost 7 minutes for the first boot.
That said, if it took that long then I would at least consider reading the manual but hey, not everyone is that clever.

The release hardware has this quirky behavior so it should be documented somewhere if not in multiple locations. Hopefully this will be addressed either in firmware or hardware revisions.

I rarely read the manual but if there is an issue that’s an ideal time to look into the documentation.

in this case, I’m of the opinion that a wrap around paper label (around the entire motherboard over the RAM slots with no adhesive on the board itself) would have been a better option. Perhaps a 12” x 8” full page notice sheet in the box which must be removed before getting to the motherboard would suffice.

This is odd behavior that no one would expect so a heads-up that can’t be ignored makes sense and likely would avoid some returns.

Not going to lie though, reading this put me off the ASRock X670 solution if even just a little. This coming from someone who very much likes his ASRock X570 Taichi motherboard,….

 

[Keullo-e]

I never RTFM as it's not hard to build a PC.

The only time when I do that is if the case connectors are unclear. Otherwise I don't read those either.

 

[zlobby]

The only time when I do that is if the case connectors are unclear. Otherwise I don't read those either.

Until now.

 

[HTC]

Let's just say that this is a fail ... of sticky proportions ...

 

[Keullo-e]

Until now.

Depends on the situation.

 

[Redwoodz]

Snowflake's get a grip. This is what happens when you raise a generation of people that don't know how to work with their hands. If I ever RMA a product because of a sticker just shoot me.

 

[zlobby]

Snowflake's get a grip. This is what happens when you raise a generation of people that don't know how to work with their hands. If I ever RMA a product because of a sticker just shoot me.

It's not about the RMA, it's about sending a message.

 

[chrcoluk]

What a stupid idea, this type of problem is common place, no defending ASRock for this one from me.

 

[Dirt Chip]

They should have put a warning sticker above the memory guidance sticker, concerning the removal risk (of both)